SCAMSerenade collies n shetland sheepdog of Michigan Reports & Reviews (1)
Serenade collies n shetland sheepdog of Michigan Contacts
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Scammer's website www.gooddog.com
Scammer's address 7086 Timberwood Dr, Davison, MI 48423, USA
Scammer's email [email protected]
Country United States
Total money lost $500
Type of a scam Other
May 23 – Decided to complete questionnaire.
May 24 – I had not heard back from Serenade, so I decided to call the number that was provided.
Had over a 2 hour conversation in which I discussed that if I decided to get this dog, how I would be able to pick up the dog and whether the logistics were doable. I did not want to travel to Michigan by myself with $3,000 cash and the only way my husband could go was before his fishing tournaments began on June 23. And even discussed the Canada border and the vaccination rules.
May 25 – I spoke again with Salina and she reassured me that the dog would be ready and able to be picked up by June 22 and meet Canada border’s under 3 week requirement.
May 25 – I sent $500 to Salina Williams via Zelle.
May 29 – Salina informed me that her vet was too busy and she could not secure the first vet appointment until June 20. I then asked if I could pick him up after the first set of shots and have my vet give the second set. She said no and that she would get his second set of shots 4 weeks after June 20 but did not have a scheduled appointment. She then claimed that she does not release puppies until 12 weeks of age.
She also stated that she would release him whenever she thought he was ready. I stated that this is not what we agreed to – I wanted an 8 week old puppy (or very close to that age) - and I did not want a puppy that was going to be well over 14 weeks before I could get him. I said this is not what we agreed to, please refund my deposit.
I sent a FB message to Salina and asked how another dog left at 8 weeks and 4 days, she responded that she changed her protocol after that to 9 and 12 weeks vaccination.
I responded that I wished she would have said something in the beginning that I would not receive a dog younger than 12 weeks.
My husband called Salina to figure out what was going on because dates and ages were being thrown around without any certainty. My husband said that it was unacceptable that she did not secure the appointment for the dog and that we did not any sort of delay in receiving the dog. More dates and vagueness were thrown out there – like she would contact another veterinarian to make an appointment. My husband said this is not what we agreed to and Salina hung up on him.
My husband assumed that her phone disconnected and tried to call her back – no answer. We then sent a Zelle request for Salina to return the $500 deposit.
I sent Salina a FB message and asked if she hung up on my husband – she did not respond there. She then called me and said her phone disconnected and that she would try to get in somewhere sooner to vaccinate the dog.
May 30 – I sent Salina a FB message with the date of Sonic clearly states ready at 8 weeks and also that Sonic will be ready JUNE 29.
Salina informed me that the timeline has changed and that “He will stay until I feel comfortable releasing him into a new environment/home and not any sooner.”
She then states that my husband need to speak to her with respect and that him calling her numerous times was not needed.
I reminded Salina about my previous conversation regarding the timeline that were all in accordance with picking up the dog before June 22 and that she NEVER said otherwise until May 29.
May 30 - Salina stated: “As of 05/29/24 you request for a returned on a non-refundable deposit that means you forfeit on the pup. You also can stop with the harassment and the defamation. You also yelling at me on the phone is just uncalled for too.”
May 30 - I then said to refund my money and we will go our separate ways. I then cancelled my pending Zelle request I sent earlier and the resent it to Salina. She declined the request for a refund.
May 31 – I sent a certified letter, return receipt requested asking for my deposit within seven days or I would file a claim in the MI small claims court and seek $500, damages, all cost, fees and travel expenses.