Rocket Commerce Reports & Reviews

Rocket Commerce Reports & Reviews (698)

I placed an order on 5/16/2020 and received confirmation that items will be shipped in 3 days I am still waiting, fortunately I used American Express a payment tender I open dispute and got my money back

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Ordered the sponge on 5/8 and have not received it. What our my options. Can I get my money back?

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Québec
I ordered lids on may 17th 20 and I had just the same experience as everybody else. I will contact my bank to contest the paiement. I will be more careful next time for sure.

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Like all the others, I have been scammed. They received their money, but I never received the product that I ordered on 5/18/20. Shame on me for not checking further.

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May 11 I ordered several of the no touch key things. Ordered several as I wanted to give them to family and friends as gifts. I have the email receipt saying the order would be processed on 3 days or so and would be sent a tracking number once that was done. Also said it would take about 25 days to arrive. My receipt has the order number and the amount was close to $50.00. I have been very sick and in hospital twice since the Friday before valentines day. If I received a tracking number I cannot find that email. I paid with my credit card.
It hasn't been quite 25 days yet so not sure if I should call my credit card company and bank to report this or wait a couple more weeks. I have never ever had this happen before. Can you please advise me what to do? When I typed in the rocket commerce.com addy it doesnt exist and is up for grabs. The email I have with the order receipt/invoice is a no reply pne.

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I've also ordered "plastic covers" on 08/05 and received an email saying everything ok for delivery and haven't heard anything since.

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I ordered the magic lids on 5/8/2020 - no product received. Does anyone have an address for them? I want to report them to the Florida attorney general but I cannot find an address or email other than the no reply one. I am also going to report to facebook, but I don't think that will go anywhere. I will be disputing this with my credit card.

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I too have been duped it seems, ordered the non touch key and received the same e mail (in screen shots others have posted), payment taken straight out and nothing since. I am going to contact my Bank about the payment. Looking back do others recall there were a series of strange questions after going through each page such as no don't want second one, if need will buy another/ don't care if others in family don't have one etc...thought at time it was odd but carried on and was then congratulated on getting another one free!. I e mailed support too, did get a reply on rockettcommerce.com but simply saying received e mail ( proves automated because had not put any message my side in it as testing e mail address!).

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I ordered sponge on 5/18/2020 I have not received the
order yet

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I paid for an item on 4/23/2020 and just received it in the mail today, 6/2/2020. I thought I had been scammed too, but they arrived. It took a LONG time though. Hopefully, you get your product(s) too!
(I ordered the sponges too!)

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Order # 9EB99F0577. This is my order. If someone can look into this I would appreciate it. I emailed them at
[email protected] and [email protected]. Keep sending me the same email back that their team will get back to me as soon as they can. That's BS. Sent them one to cancel and put my money back on my card or I'm calling authorities. And I will if you can't get to them.

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I purchased several sets on May 21 for myself and my kids and haven't seen an email or the products since. These cost me about $40. Don't trust Rocket Commerce, they are a scam.

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SCAM...Don't buy anything from 'Rocket Commerce' They sell all sorts of 'handy kitchen gadgets' I ordered the 'Forever Sponge' for the alleged cost of 2 'Forever Sponges' I would get a third one free. And no shipping charges! I was charged on my Credit card $29.94 for the sponges and $9.99 for shipping. These are Canadian $$$. So take off 30% for the US$ equivalent. The charges went through on my credit card April 15th. I sent them a reminder that I have yet to receive them. They did respond with some story to continue to track my number from the post office. Two things I have learned from Scammers is this: Before jumping ahead to buy an item after reading about it on line, go to Amazon, description the item you are looking for and you will likely see it there. Most often identical in appearance and most often a cheaper price than the scammer is offering. Secondly, if you used your credit card and you've been charged, call the credit card company and you stand a good chance of being credited back as it was a fraud.Tell the Credit card company all the details you have including of course 'Rocket Commerce' They will know it's a fraudulent company.

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I ordered the expandable custom fit lids on May 6, 2020, the charge for which shows on my Visa statement. I opted for the no shipping charge in exchange for a longer shipping time. I have received nothing so far (today Is May 30, 2020), plus there was a shipping charge on my statement as a separate item, and I had chosen free shipping.
Don't fall prey to this scam as I did.

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Dont' order from these people and spread the word that they're a scam outfit!

My parents ordered some lids from this scam outfit and this and a charge on their credit card as all they have to show for it! Their order was placed on 5/10/2020 and today is 5/29/2020.

ORDER #********

Thank you for your purchase!
Hi **** *****, we're getting your order ready to be shipped. We will notify you when it has been sent.

How fast is delivery?
Generally it takes 10 to 25 business days to be delivered!

How to track my order?
Once your order is shipped (withing 3 days after the purchase), you will receive a new email with a direct link to track your order in live!

If you can't see your free unit, Don't Worry!
As the whole site is with free unit promotion, above 02 products. Most likely, at the time of shipment, our agent identified the error and manually added the 01 free product to your order.
So make sure that the 3rd unit will come to you.

Items in Order:
Name Quantity Price
Magic Lids - Flexible Silicon Lids (6pcs 2 $23.94
Magic Lids - Flexible Silicon Lids (6pcs 1 ---
Totals:
Sub Total: $23.94
Shipping: ---
Grand Total: $23.94

Customer information:
Shipping Address:

Billing Address:

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I'm never buying any from Facebook ads again! I ordered three different items from seemingly different companies all with the same result.
Emailed support@rockercommerce and was returned from Google saying failed t connect.
Do we hav any recourse with PayPal or the associated credit card?

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Ordered lids 3 total , buy 2 get 1 free. charged to my account 5/18/20
said fast shipment? as of today 5/29 NOTHING. I see others have also been waiting.
$23.94 then $5.99 shipping. I had 2 for presents and 1 for myself. Date needed passed.
WHERE IS HELP?

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SCAMMERS EMAIL:
SCAM TYPE:: Covid 19
INITIAL CONTACT : Social Mediia (game/Facebook)
THIS IS WHAT I RECEIVED FROM THEM:

ft#https://uk.rocketcommmerce.co/resources/images/rc-logo.png

ORDER #90AB6564B3

Thank you for your purchase!

Hi Sharon Smithard, we're getting your order ready to be shipped. We will notify you when it has been sent.

How fast is delivery?

Generally it takes 10 to 25 business days to be delivered!

How to track my order?

Once your order is shipped (withing 3 days after the purchase), you will receive a new email with a direct link to track your order in live!

THERE are no contact details on this “Order Confirmation “ and needless to say, I have heard absolutely nothing and I realise that I have been duped!
I check my email every day and there is nothing from them!
I have even tried using the “noreply email).

There should be something that Facebook/Social Media can do to stop fraudulent “companies “ from operating!

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j'ai cder les couvercles silicone pou 21.94 euros +0.94 de frais ! mais depuis pas de nouvelles de comfirmation ni d'expédition mais l'encaissement lui a bien réaliser très rapidement.Cde n°11F846A4AE du 11 05 2020.

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Started to order the lids, buy 2 get one free. After I entered my credit card info i decided that i did not want them. I did not finish the order and did not give a mailing address. I closed out of the order but still got charged. These people have my credit card info which is really scary to me. I am going to contact my bank to give them a heads up. Susan

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Yikes I didnt even think about them having my credit card info! Guess I will have to call the credit card company and my bank tomorrow too. I have never had this happen before. Will have to get a new card with new number.

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I am reporting Rocket Commerce for putting a false add for silicone lids and taking money from my visa without sending any communication or products. This is fraud. Facebook are at fault for not screening these sites. I see there are many more people who have lost money and faith in trusting these advertisements to sell a product that people want to purchase. God knows how much money these scammers have stolen from honest consumers like myself. I challenge Facebook to do more scrutinizing on there site to stop all this fraudulent behavior.

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I saw the add on Facebook for silicone lids. Byu 2 and get one free. Free shipping untill I put my details and once submitted I was charger 13.99 shipping. The 46.00 plus shipping was taken from my visa and I had no e mail contact nothing. When I checked my bank the details were from rocket commerse Floaties? Scammers. Will not get my lids or my money back. Facebook needs to take their scam off there site.

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