SCAMOnline Purchase Reports & Reviews – Page 27 (3573)
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Amanda Hayman
When I disputed the transaction with AliExpress, they rejected my claim because the tracking showed "delivered," despite clear evidence the seller deliberately shipped to the wrong address. FedEx customer service confirmed this was not a simple address error but a completely different delivery location selected by the shipper.
This appears to be a systematic fraud scheme where sellers generate valid tracking numbers by shipping to random or potentially affiliated addresses, creating the appearance of legitimate delivery while the buyer receives nothing.
Consumers should be aware tracking numbers alone don't guarantee proper delivery, as sellers can manipulate the system by intentionally shipping to incorrect addresses.
What arrived for the service was a bouquet with 7 pink roses and about 13
small pink carnations , many that were closed and appeared half dead. When I called to complain,the customer service rep said they could do nothing unless I sent them a picture. I replied that I never thought of taking a picture during or after my sister’s funeral service-that was unreasonable! I said that I was willing to pay for the “standard” arrangement as I presumed that was 7 roses since the “deluxe” arrangement had 12 roses. But, they only offered me the service fee of 18.99 refunded because I had no picture.
Since then, I have discovered that Flowers by Nora appears to have no USA business address. ALL the customer service people are Southeast Asia persons. The people you talk to you refuse to give you a corporate address or telephone number. So, it seems to me that this company is a Southeat Asia scam company masquerading as local florists who take one’s money, calls a local florist who remains anonymous and gives him a share of my payment and they keep the rest. So, the customers can not get a fair resolution for poor service or quality of product issued.
I had never heard of that company so I said no. And then I googled them and found this ScamPulse.com Report