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Online Purchase Reports & Reviews (3345)

- Los Angeles, CA, USA
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advertise on instagram. send email confirmation but never send the product. Literally taking money, address, CC information and false advertisement of a product that never comes.

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There was an ad for Christmas for DeWalt Drill and Impact driver on Facebook. I saw it on my Facebook profile. I ordered it and paid with my credit card. They sent me a message that my order went through and it is on its way, since Dec 17, 2024.

Today is Jan 6, 2025 and I have not received the order. And the tracking link for the order is not recognizing the order. Said it does not exist.

This is actually an internet scam. Buyers beware. Especially on a too good to be true purchase.

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- Jackson, NJ, USA
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Ordered three units of portable heaters advertised as being developed by Elon Musk. Advertised to lower heating costs. It fails to deliver much heat whatsoever. Each heater can barely heat a closet. A 365 day return policy but there’s no way to return and get a refund to my credit card. It’s a scam to bilk money out of unsuspecting consumers.

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- Cincinnati, OH, USA
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Was on Facebook marketplace. Found a sideboard for 42.00 from "Wayfair", but turned out to be nothing more than a SCAM!! Didn't know this until AFTER I made the purchase n looked into this "DEAL" when I found another person where the same thing happened to them.

Reported this to Facebook n they took it down. Now I will have to contact my credit card company ASAP to see what i need to do to stop this transaction, get my $$ back, n protect my crd.

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Jan 4/25 - I ordered a tool box from a site posing as WAYFAIR. They had a 4 day sale advertised like it was a year end liquidation of several pages that must have been copied from the real WAYFAIR.COM. The items had great descriptions and specifications shown with pictures. It's the old "if it sounds too cheap" first rule to consider whether or not it was a scam that I overlooked. I did not realize that I'd been had until notified of the charge by my bank. Thankfully, my bank notifies me within seconds of a transaction. I have called the bank to request a refund due to fraud. I'm amazed that ROMORYMSUSD in Sterling, CO has been on record for years as the merchant who accepts the card for a charge. Why are MasterCard, Visa and others extending any service to whoever is behind this scam merchant? I'm in London, Ontario, Canada. I was drawn to the advertisement through FACEBOOK. They too, should be required with the credit car companies, by Federal laws to provide better consumer protection.
Photo 1 proof in review #17781580 about Online Purchase

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- Eastman, GA, USA
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I ordered a portable nugget ice machine and was charged for it but never recieved it then i took a better look an it was in hong kong an not Mississippi. I would like either my money back or the product i ordered from the right place .

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- Hobe Sound, FL, USA
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I saw an ad through facebook for harmony glow CBD which was a special price of $39.99 for 6 bottles. I placed the order. I received a package with no paperwork or information on the company & it contained 6 CBD bottles (30 in each bottle).

For the above described order which was supposed to be $39.99, my credit card showed $299.98 on 10/23/24.

Again on 11/23/24, I received another unidentified package with 6 more bottles which I did not open & I was charged $239.99.

Again on 12/23/24, I received another unidentified package with 6 more bottles which I did not open & I was charged $239.99.

I am attempting to find the company and trying to get a refund as I only placed one order for $39.99 (special as advertised). I have now locked that credit card since I discovered these fraudulent charges & I am going to challenge the charges on my credit card as well. The charges are listed on my credit card as follows:

10/23/24 $299.98

ACVWELL8338062423

8338062423 DE

11/23/24 $239.99

ACVWELL8338062423

8338062423 DE

12/23/24 $239.99

8338062423-PROWELLACV

8338062423 DE

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- Jamestown, CA, USA
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I used the service said it was free then charged me 1 dollor i agreed to then two days later they charged my acct 29.95 i looked it up they have dont this to countless people there stealing money from inocent people and for a long time it would appear

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- Pittsburgh, PA, USA
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Ordered Stanley cups never received.

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- Crozier, VA, USA
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I clicked an ad on Pinterest that claimed that Joann store was closing and having a sale up to 90% off. The site looked pretty normal except that the menu options were not the usual. I thought it might because it was from a local store rather than the national chain. I googled to see if it was a scam and found this page.

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- Stockton, CA, USA
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I ordered from a page I found on Facebook and the item was not as listed in description I made contact and they told me for a refund I had to send item back to an address they gave me Hi *****,

If you want to return your order, please mail your product to our returning warehouse:

Receiver Name: Hoang Van Hai

Shipping Address: So Nha 22, Hem 47, Ngach 39, Ngo 121, Tay Mo, Nam Tu Liem, Ha Noi

Shipping City: Hanoi

Shipping Province: Hanoi

Shipping Zip Code: 100000

Shipping Phone number: 0965622612

Shipping country: Vietnam (Country Code: VN)

When you send it back to us, please mark the package's value as a gift to avoid a long customs procedure time and provide us with the tracking number of your returning package. When the tracking number shows that your package has been delivered to our returning warehouse address, we will send you a refund for this item.

Please note with thanks that you will be responsible for paying for your own shipping costs for returning your items and the shipping costs are non-refundable.

Please follow this page for more information about our return and refund policy:

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- New Orleans, LA, USA
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I ordered on the website a VIN report for the services of my car.
They made me pay $1 for it, and then they took 2 on Dec. 27, 2024.
Today Jan 2nd, they tried to take more from my Apple Card, about $29.95, but apple declined the transaction.
Now Apple asks me to contact them to cancel their request of charge.
I report this as a scam as the website doesn't exist anymore.

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- Springfield, IL, USA
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I purchased a miniature dachshund puppy. I went thru many periods of having to pay for things they required having done. Such as crate fees, vet record fee, out of state fees etc the last fee I was to pay was transfer of ownership fee. All this was completed, and it was told the puppy shipment was on its way. They said about 4 hours. I waited, they did not show with the puppy. The breeder she had blocked me from her web address. I tried calling the company and it rang and rang, no answer. I took it to have been a scam. This was to have been a gift for my wife it was our anniversary. This was Oct 3rd. They texted me basically seeing how I was doing. I confronted him about the puppy, told him what had all happened. He said he was sorry and would check on it. All the fees and extras was to be refunded to me. It was supposed to have a check, and to be delivered when the puppy was, That delivery never happened. Then I was told since the treatment I received that they were going to give me an increase of the refund. Refund started at 3200. to go to 4100. and it was to come since they were going to deliver the puppy. I was told I was going to have to pay 600. before the puppy could be delivered It was to be for a vet check and to bring the shots up to date. I refused to pay because the puppy should have been shipped back on Oct 3rd. It was never delivered , I feel they should pay the 600. due to it not being delivered. Now that puppy is approximately 22 weeks old. The puppy should have been shipped at 8 weeks. If I receive the puppy fine. My main concern is I want my refund check of 4100. promised me. Now they refuse pay me because they want me to pay the 600. for the vet check and shots brought up to date, I feel I shouldn't have to since they failed to deliver the puppy when supposed to. Right now all I want is the refund check they owe me. If the puppy comes ok. Since its been so long and they choose not to send puppy, its okay. Thank You

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- Knoxville, TN, USA
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The seller posts merchandise at very low price to lure buyers. Once bought, seller gives u bogus tracking that is delivered to a different address than yours.

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- Indianapolis, IN, USA
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This was a flash sale supposedly from a legitimate vendor I have successfully ordered from before, MOCO Boutique. Since I ordered Judy Blue jeans from MOCO before and received my order about a week after I ordered, I thought it was a legitimate sale. I received confirmation from my order right away from [email protected] and received a tracking number not long after. Tracking showed it was coming from China. I received a text message after a few weeks from a foreign number (63 912 667 0224) claiming to be "U.S. Post" saying "a USPS parcel is being cleared but due to the detection of an invalid zip code address, the parcel cannot be cleared, the parcel is temporarily detained, please confirm the zip code address information in the link within 24 hours: http://usps.com-trackwam.top/us." When I went to the link to verify the zip code, it wanted additional funds in order to attempt another delivery to my address before I could verify a zip code. So I exited the page. i kept checking the tracking number for updates, and and eventually it said the order was delivered, but I never received it. So I reached out to the customer service email and they said they would re-send the order expedited at no additional cost. The EXACT same process happened again. This is 2 months later after the original order. When I reached out to customer service again and told them to refund my money, they said they could not refund the whole amount because both orders did show they were delivered and they would be out more money from sending the order twice. They asked if I would agree to a 70% refund. I have not agreed to anything yet. That's when I decided to look on this website to see if anyone else has experienced this with the same people.

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- Columbus, OH, USA
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I purchased an item paid on December 3rd and money was taken but have never received item. I've sent email attemting to get answers. No return email or refund.

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- Modesto, CA, USA
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I received two empty boxes ?? middle size with nothing inside but some cardboard. When I tried to get more information online about the company, I was directed to provide my credit card information so they could investigate. They both came with a USPS Tracking number:

9400111105502337231738.

I believe these scammers are trying to get people’s credit card information.

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- Manhattan Beach, CA, USA
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Betty's Place, a furniture store on Lincoln Blvd.Santa Monica, CA requested payment in full to expedite the shipment of an American Leather Sleeper Sofa to my client in PA. They had been in business for 5 years and were introduced to me by a former client. I had no reason to expect a scam. (The client I just mentioned also lost a similar dollar amount). Approximately 3 weeks ago, the owner Laura Lahr, packed up the showroom in the night and disappeared. No one has been able to reach her. She is said to be a resident of Redondo Beach. Not sure if that is true.

There must be other victims.

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- Aurora, MO, USA
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Found a toolbox from “wayfair” on Facebook marketplace. Ordered it on a cyber Monday deal and it was supposed to arrive in 3-5 days. It didn’t even arrive in the United until after that. It has went from china, to California, to Illinois, to florida. It was supposed to ship to SW Missouri. After a month I checked my Wayfair account to see if the tracking was different then what I was seeing using the tracking number. Wayfair does not show any recent orders. I called and instantly customer services said it was a scam.

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- Mohave Valley, AZ, USA
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Warning! Do not order from DHgate. Chinese fraud! I ordered two pairs of shoes and only received one pair. Yes they were cheap Chinese knockoffs but I knew that they would be when ordering and had already purchased one pair prior to buying more. They refused to send me the other pair of shoes I paid for and then refused to issue a refund after months of back and forth arguing on their app chat. Then knowing I was going to give a horrible review they not only wouldn’t allow me to post a review but they posted a false review from me stating they were awesome and gave them a 5 star review!

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