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Negative Option Marketing

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Negative Option Marketing Reports & Reviews (36)

- Castle Rock, CO, USA • Apr 15, 2025
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I purchased an initial order for health care supplements and this "company" is now automatically charging my card and saying they are sending more products that "I subscribed for" which I did NOT. Its a total scam and they are using public figures such as Dr. Barbara O'Neill to scam people.

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• Apr 14, 2025
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Ordered 1 time, now I find out that it's a recurring subscription and now need to call my bank to stop it !

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- Loveland, CO, USA • Mar 19, 2025
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Like so many others on BBB, I was angered to see a $45 fee on top of the "advertised" $5 fee to get a question answered. Perhaps it was stated in the terms of service, but with the "advertised" $5 fee, I did not think to look for hidden charges. I searched their website and saw nothing regarding refunds. I cancelled immediately. They confirmed via email, stating that my membership (which I do not need or want) would be good for a month. Live and learn, but I'm a bit too old to not have learned this already.

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- East Meadow, NY, USA • Feb 25, 2025
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Allure de Paris items posted on online and Fb. They automatically charge 29.99 $ monthly VIP membership fee without customer knowledge.Many customers are affected by this illegal act. My credit card company informed me.

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- Medina, WA, USA • Feb 21, 2025
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They will charge you $1 for a silly online iq test, but will relentlessly charge you $29.99 after the fact. My credit card luckily blocked the transaction but they have tried 5 times in two weeks already. Others might be as lucky. This is a blatant scam!!!

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- Gillette, WY, USA • Feb 18, 2025
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I bought 2 necklaces totaling 18.95 in November. They then continued to withdraw money each month. 22.95 in December, 22.95 in January and 29.95 in February. I didn't notice it until 2/18/25 I did not authorize money or receive any other products

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- Apollo Beach, FL, USA • Feb 09, 2025
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On a whim, I decided to take an IQ test after seeing an ad online. I knew that to see the results, one would need to pay $0.99 for a 7-day trial. After taking the test, I decided that I would pay for the 7-day trial to see the results. After doing that, the ChatBot kept offering "deals" to extend beyond the 7 days - each of which I rejected. I then closed the ChatBot, assuming all was in order. I received the email with my results; and I then received a second email, congratulating me on "upgrading" my subscription-which I had never agreed to. After this, I got in touch with their "ChatBot" again; and I repeated that I had signed up for a 7-day trial-ONLY. Following this, I was contacted by my bank, advising that Cerebrum IQ had debited my account for the $0.99, as well as 2 debits for $19.99 each - a total of $39.98. I have since sent a message to the email address their communications came from, explaining that I am expecting a refund of the $39.98 they have stolen from me (of course, not expecting that to ever happen). I also stated that I would report this situation to every "scam-reporting" site I could find. Additionally, I have since learned that their address has received dozens of scam complaints - not only on Cerebrum IQ, but many other businesses. As I said, I'd be VERY surprised if they ever refunded anything to me, since they told me in an email that they "can't", but I do feel that I need to report them to possibly prevent others from falling to their scam.

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- Spring Hill, KS, USA • Feb 01, 2025
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It was an ad about learning your love languages. It said it was a service to help you learn how to communicate with your partner better and learn your own love languages and such. I thought the trial of $0.99 was reasonable and safe enough. It kept asking if I wanted to "upgrade" and I kept declining and opting for the trial. They charged me for the trial and an "upgrade". When attempting to get a refund for their unwanted unwarranted upcharge they only gave me the option of using a chatbot and asked 6 times after me asking to cancel service if I wanted to stay/upgrade. I believe this is clearly a money grabbing scheme and should be blocked from advertising.

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- Watertown, SD, USA • Jan 27, 2025
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I signed up for an IQ test for $.99. I had to sign up for a 7 day free trial to get my score. I tried many times to cancel before the free trial was up. I couldn't sign into my acct, I couldn't get help. I couldn't cancel through their links. I emailed them, I called them, I wrote them a letter. All unsuccessfully trying to cancel my account before the free trial was up. Finally through the advice of my credit card company, I cancelled my credit card to avoid future charges from Cerebrum IQ.

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- Houston, TX, USA • Jan 25, 2025
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I was on Instagram when I followed Cerebrum IQ, Inc and thought it was interesting to try out the quiz when I was prompted at the end for a .99 cent charge to view my results.

I’m reporting this so other people can beware of this Scam to lure you with a quiz then withhold results for a small fee of .99cents so they can then charge you not just .99 cents but also a $29.99 fee and hook you with a monthly subscription if your not paying attention. Thankfully I was paying attention and I saw the charge to my account immediately!

I did NOT authorize a transaction for $29.99 for a subscription for Cerebrum. I have a charge to my Paypal card ending in *3085 on Jan 24, 11:15am. The transaction id is: 98T3617230600931K.

I have taken action to report this to PayPal and to Instagram as well as report to the BBB. CerebrumIQ sent an automated reply finally stating they would reimburse me but that it would take 10 business days when it took literal seconds for them to take unauthorized funds from my account!

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- Veradale, WA, USA • Jan 22, 2025
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Think IQ academy is a scam website with shady practices buried in gross literature. They will provide a "free" IQ test with being able to see the results for 1 USD. Even if you click no to their recurring 30 dollar subscription they will still charge you repeatedly. This is due to (once again) shady business practices denoted only by the asterisk next to the one dollar option. Please see a licensed psychologist if you'd like to know any Iq related topics I did this just for fun and now it's anything but that. There is no "easy" way to cancel your subscription and comments on forums saying there is are paid accounts meant to redirect you back to the website so you look in vain to cancel but only give them more web traffic and site time. This business is an affront to the pursuit of intellectual accumulation and a partner in crime to the decreasing validity of actual licensed tests and highly complicit in deteriorating the trust the public gives when they seek to receive such services. Do not purchase anything from this company, they will steal your cc information, they will steal your personal information, they will steal your peace of mind.

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- Pierce, NE, USA • Jan 20, 2025
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This website claims to offer you a IQ score but when you click pay to pay $0.99 plus $19.99/month after the first week, they have no way of accessing their help center or your account to cancel your subscription. Also their help email account claims there is no account with your email and offer no assistance to cancel.

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- Sandy, UT, USA • Jan 10, 2025
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Placed an order with Kratos Organics on 11/20/2024 for $44, received an email confirmation stating the order was received. Waited 10-15 days for delivery yet nothing arrived.

Checked the status of my order and it's sitting waiting to be prepared. Shortly after (December) my card was charged $29 for "subscription/membership", still never received any order.

Sent an email to both [email protected] & [email protected] on 12/21/2024 and 12/27/2024 asking for a refund with cancelation.

During this time a phone call was made to 801.899.9743 on 12/21/2024 at 4:27 pm MST and got "the Google subscriber you called is not available."

Went to their website www.kratosorganics.com and filled out the Membership Cancelation form that's provided. Never received any communication back from either email or a cancellation confirmation.

On January 2nd 2025 my card was charged again for another $29, didn't notice the new charge until January 9th 2025.

Due to frustration of multiple charges, lack of communication, no products received I disputed the charges with my bank and had a new card issued on 1/9/2025.

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- Omaha, NE, USA • Jan 09, 2025
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Pop up and offered free sample. Elderly man signed up for it and then received a shipment and was enrolled in repeat delivery and charged $239.99 on credit card.

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- Great Falls, MT, USA • Jan 08, 2025
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I purchased an item off of this companies website in November of 2024. Today, 1/8/24, I noticed that they have been charging my debit card $29.99 every month since my purchase. When I called their customer service line, they informed me that I had signed up for a membership with this company when I checked out even though no where on my account says that I have a membership, I never recieved an invoice about said membership and I never willingly agreed to take part in this membership.

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- Walled Lake, MI, USA • Jan 07, 2025
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Digitalcontentapps is charging my credit card 38.77 each month for a service that doesn’t exist. Apparently they are linked to a company that I ordered from called pup socks, the number that appears on my credit card is not in service. When you google this scam there is a utube video talking about it.

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- Stetsonville, WI, USA • Jan 04, 2025
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I did a 0.99 7 day trial. On the same day I used their AI bot to cancel so I would not be charged $19.99 monthly. The system kept offering me lower and lower deals. (This occurred in Dec 8th). I kept telling it to cancel and I ended up receiving an email saying thanks for upgrading! For only $19.99 per month! I was offered $3.99 by their AI bot and declined that offer. I reached out to customer service on Dec 9th and they said that since I didn’t cancel in the trial window that they can’t refund. I should have still been In the 7 day trial since all of this happened within 24 hours. I have a cancellation code sent the 8th. Reached out again and the apologized for not being flexible. But my subscription is “scheduled to end” in January.

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- Swanton, VT, USA • Dec 30, 2024
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Cerebrum offered an IQ test. There is no mention of a cost associated. After the test completes, in order to see your "score" you have to pay 99 cents which automatically signs you up with their service that costs 19.99 a week. It says that you can cancel at any time. I planned to pay the 99 cents and then cancel the subscription. After being charged the 99 cents it kept asking more questions and then within the same minute I was charged an additional 29.99 without being prompted for my payment information. I was frustrated that it happened without me acknowledging that I was going to be charged again. I waited about 10 minutes for an email confirmation so I could resolve the issue, but the email never arrived. I went to bed and at some point in the night I did receive an email. I immediately went to cancel whatever membership I had been signed up for. They leverage some sort of AI bot to do cancellations. After requesting a cancellation, they offered me their service for a reduced fee. I said no. They offered the service at a more reduced fee. This cycle happened 3 times. Finally it was cancelled. I then wrote them and requested a refund, which they have denied. I have since written them two more times (with an additional denial response between the two). They refer to their terms and conditions document as their justification not to refund me. I feel like they are taking advantage of their users with a misleading tactic and making it sound easy to cancel when it is not.

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- North Aurora, IL, USA • Dec 30, 2024
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AURELLEANDBLOOM SEEMS TO BE A SHELL SCAM SITE THAT USES HIDDEN "TERMS OF SERVICE" DETAILS TO AUTOMATICALLY ENROLL YOU IN A $30/MONTH "VIP MEMBERSHIP" SUBSCRIPTION...

NO CUSTOMER SUPPORT PHONE NUMBERS (ALL NUMBERS LISTED GOES STRAIGHT TO VOICEMAIL)

NO COMPANY ADDRESS

NO COMPANY SOCIAL MEDIA

NO COMPANY HISTORY (ESTABLISHED IN LATE 2024)

RECENT HUGE HOLIDAY SOCIAL MEDIA ADS (THEY GOT ME FROM INSTAGRAM...)

NO RESPONSE AFTER MULTIPLE EMAIL ATTEMPTS

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- Anderson, SC, USA • Dec 27, 2024
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I agreed to a trial of their services for .99 cent. I was "upgraded" to a 29.99 plan but I never agreed to it. I tried contacting them and they said all sales are final and refused the refund. The app didn't even work. They aren't a legitimate business with practices like this. Very shady.

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