Negative Option Marketing Reports & Reviews (42)
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SCAMPULSE
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NO CUSTOMER SUPPORT PHONE NUMBERS (ALL NUMBERS LISTED GOES STRAIGHT TO VOICEMAIL)
NO COMPANY ADDRESS
NO COMPANY SOCIAL MEDIA
NO COMPANY HISTORY (ESTABLISHED IN LATE 2024)
RECENT HUGE HOLIDAY SOCIAL MEDIA ADS (THEY GOT ME FROM INSTAGRAM...)
NO RESPONSE AFTER MULTIPLE EMAIL ATTEMPTS
I emailed them a day after the IQ test letting them know i never resceived the results and no response. I found the email with the results and read that get signed up for a week of free app and then will be automatically charged. I emailed several times to try to cancel the subscription through the merchant but they just kept saying theres no account with my email. I emailed them fro..my other emails a d same answer was given. I laid the .99 through paypal to be safe from fraud but its worse because they want you to dispute the charge with the merchant. But if the merchant wont cancel the subscription what am i supposed to do? Keep paying the 14.99 every week. My bank wont stop the payment because it is going to paypal then to merchant. Paypal wont dispute it bacuase they want you to contact merchant.
Dear Better Business Bureau,
I am filing a complaint against TrainerChatBot LLC, operating as FaceGoBot. I purchased a promotional product for €9. One week later, the company charged €129 for an annual subscription to a course that I never agreed to.
The company claims that this charge was part of a "trial period" agreement, requiring cancellation within 7 days. However, I pressed no for all additional offerts and they say I had left already signed for the company (without changing their option) in a " blue box" for this trial I have never seen in the moment of the purchase. Additionally, the company advertises a 14-day money-back guarantee in their marketing materials but refuses to provide refunds when requested.
This practice is misleading and fraudulent. Consumers are being charged without informed consent, and refund policies are not being honored.
Company Details:
Company Name: TrainerChatBot LLC (FaceGoBot)
Address: 1309 Coffeen Avenue STE 1200, Sheridan, WY, 82801
Email: [email protected]
Phone: +1 619-396-2402
I kindly request the ScamPulse.com to assist me in obtaining a full refund and to hold this company accountable for their deceptive practices, as well as warn other people to avoid new frauds.
for warning other customers:
I strongly warn others to avoid FaceGoBot (TrainerChatBot LLC). My experience has been frustrating and deeply concerning.
Here’s what happened:
I purchased a $9 product via a Facebook advertisement. During the checkout process, I explicitly declined all additional offers, including a subscription or "free trial."
Six days later, the company charged me $129 for a subscription I never agreed to. They claim I left a "blue check mark" agreeing to this charge, but this is entirely false.
Despite their promise of a 14-day money-back guarantee on their website, they refuse to issue a full refund and instead offered me only 50%.
Their responses have been manipulative, falsely accusing me of agreeing to their terms, which were neither transparent nor clearly disclosed. This is a clear case of unauthorized billing and deceptive marketing practices.
I have filed complaints with consumer protection organizations in France (DGCCRF), the EU (ECC-Net), and the US (FTC and CFPB). Their behavior violates consumer protection laws in multiple jurisdictions.
Avoid this company at all costs. They engage in dishonest practices, make unauthorized charges, and refuse to honor their own refund policies.
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https://joinglow.orderjolie.com/
I GOT AN EMAIL ACKNOWLEDGING MY CANCELLATION ON 11/8/24. CODE. 70230. THIS IS A SCAM. THIS COMPANY IS ALL OVER REDIT WITH COMPLAINTS