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Microsoft Scam Reports & Reviews (40)

- Summer Shade, KY, USA • Mar 23, 2024
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my pc got hacked It said call 844 654 0226 Micrsoft so I called he told me what to do then he said he would call the cops there that works on this they would call they did he said he was Mark Banray badge number was 68097 his number is 606 287 7121 then he wanted to know name of my bank [I did not give it to him] an my address an full name I ask what does this have to do with being hacked He said I will check ss . I ask what that had to do with being hacked he hung up .

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- Elgin, IL, USA • Sep 13, 2023
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The experience was the worst that could happen to anyone. I would not want anyone to go through this ever! I typed in a site that i use for purchases in my web browser and found after the link did not connect a LOUD ALARM on my laptop with "Urgent Message" from Microsoft "Fraud Protection Team". The individual that I made the mistake of contacting was a FRAUD!!!! He gave me his name, employee #, my case #. etc.

A Police Report has been completed, along with a FTC report. DO NOT EVER CALL ANYONE THAT SHOWS INDICATION THEY ARE FROM MICROSOFT....

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- Clarksville, IN, USA • Apr 26, 2023
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Received a pop up message from Windows Defender saying my computer was infected and I need to call MicroSoft Operations Support at 888-224-6048. Called that number. Person who answered had me run some scans using run command prompts that indicated that my computer and smartphone had been compromised. He had me give him the customer service number for my bank. He then connected me to my bank using a "secure line" because my phone was compromised. I was connected to what I thought was my bank and the person that I thought was from my bank told me there was a fraudulent charge for a child porn download even though I didn't see that charge on my account when I looked it up online. He told me that I had received a call asking me to verify the charge and that I had indicated that I had in fact made the charge so the bank could not just reverse the charge. Since I didn't receive that call, he explained that my smart phone was also compromised because it used the same Wi-Fi network as my computer and that's why I didn't actually receive the verification call because the hackers had intercepted the call. He then told me that since it was possible that someone from my bank was in on the fraud, I needed to withdraw cash and then put that money on gift cards so he could "securely" use it to create a duplicate charge that I could then dispute. The accusation of child porn had me so scared that I fell for this scam. I withdrew the cash, drived around to all the stores that he recommended that I buy gift cards at and send he screenshots of the gift cards and the receipts. I realize that I'm probably out of the money with no way to get it back. I just want to make sure people are aware of this scam so maybe they won't fall for it too. The agent pretending to be from my bank had me call him on a special "secure" line at 469-806-0892. He kept cautioning me that I needed to not tell anyone about this because of the nature of the purchase, which I definitely did not make.

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- Augusta, GA, USA
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They call you pretending they

Microsoft and say u due to pay

$650 or they canceling ur plan etc

And hang up

And a man ant woman

They sound like they Indian or sumthing please be careful

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A man called saying he was from Microsoft and that they were going to refund for a service in the amount of $499. Asked that I go to my computer. I told him it was a scam and he hung up.

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- Beaumont, TX, USA
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A guy called me from Iran stating my soft ware has been compromised. You go to Walmart  get 8, $100.00 itune cards.  He will stay on the phone with me while I go there and he will give me instruction on what to do next, once I get there.  That didn't sound right so, i call the BBB, to make sure.

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- Beaumont, TX, USA
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Travis call me stating my computer has a lot of viruses on it.  My computer has never been updated and he wanted to update my computer.  He wanted me pay $400 to clean up my systems and he could clean it up every year for me.  He wanted me give him my password to get in my computer.  I told him he could be hacker, I'm not giving you that information.  He then to d me which buttons to push on my computer,  which i did and he got remote access to my computer. Now he's got control of my computer.

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Agent called me advising me that my Microsoft account has been compromised and the account has been shut down. I WAS TO CONTACT THEM FOR SUPPORT.

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Scammer originally put a warning on my computer that it had been hacked, and that they had Microsoft Techs standing by to assist. When I called, they "took control" of my computer manually and "fixed" the problem after I gave them $199 on my credit card. When I called Microsoft later, they said I had been scammed. This was last summer. Today I received a call from 800-784-7311 saying that they had been ordered to return the money. They wanted me to get on my computer, and I said no, just send me a check. He wanted my banking information in order to return the money. I refused both the request to get on my computer and to give banking information. Last summer in order to fix my computer I had to have an actual tech do this, and it cost me about $300. I also had to cancel my credit card and get a new one. A costly mistake that I don't want others to have to make.

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While browsing the internet, a pop-up browser tab appears along with an alert sound (two rapid horns repeating). The audio says to call Microsoft right away because a virus has been detected that might be collecting my personal info, including credit card info. If I don't call immediately, the computer might be forced to go into lockdown mode and I will not be able to access my computer. I'm supposed to call to have MS tech support walk me through removing the virus.

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I first began receiving phone calls and multiple messages from caller id 408-606-5775 claiming that there was a problem with my Apple iCloud account. I was instructed to call back so that Tech Support could help troubleshoot and repair the problem. These calls were made to landlines and not a cell phone. I placed the number in my blocked number list but the voicemail is still recorded multiple times a day.

Now I've begun receiving calls from caller id 888-595-0999 claiming to be Microsoft Security Department and they are getting suspicious activity running on your network and computer firewall security has been breached due to foreign activity we recommend to you please do not access your any personal information such as banking shopping or any financial informations on your computer if you want to talk to Microsoft Online technician press 9 to get it fixed or to call back later you can dial 120-972-7477 extension 7 thank you.

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- Salem, OR, USA
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Pop-up. Fake Microsoft alert stating someone is trying to steal bank info.

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- Spokane, WA, USA
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Automated message from"Microsoft" about calling back the number to settle a compromised account. When you call the number back you get the same guy claiming they owe you $200 but in order to claim it you need to renew your account for $500. Total scam. Even if it sounded legit, which it doesn't, the guy is very unprofessional and will cuss you out if you ask to be removed from their "call list". I continue getting calls from this number

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- Whittier, CA, USA
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Was told that I was getting outlook support and instead given European Xbox support. Not USA Outlook support. I don't believe this is real Microsoft Outlook support.

FAKE SUPPORT

See disclaimer in email.

EU Customers only: The European Commission provides an online dispute resolution platform, which can be accessed here: http://ec.europa.eu/consumers/odr/. More information on this is available here: https://www.microsoft.com/en-us/legal/arbitration/EU-ODR.aspx

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- Houston, TX, USA
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Rose

Rose

Welcome to Microsoft Office Support.

This is Rose.

Could you please explain the issue so that I can assist you better?

You (change name)

i'm trying to uninstall microsoft visio professional from my system, it was already installed and I don't use/have never used it. When I go to uninstall it gives me an error "couldn't stream office" with an error code

I will be glad to assist you with the issue.

May I know whether you are facing this issue with the same computer from which you are online with me now?

You (change name)

yes the same computer

Okay, please let me know if you made any software or hardware change in your system recently.

You (change name)

hardware, no. software, a few

I understand the issue and I will surely fix the issue for you.

Before we proceed, please provide me your full name and email address so that we can get back to you in case if you get disconnected in between the chat session.

You (change name)

xxxxxx xxxxx@xxxxxx

Thank you for all the information.

In order to understand the issue better and to resolve them for you, we need to remote into your computer.

May I go ahead and proceed with the remote access?

You (change name)

well i didn't expect to be in a chat right now, so not sure if it's a good time to do this.

We are support vendors of Microsoft Products and you are connected to department handling Microsoft Office issues.

And my ID is 8688.

You (change name)

https://www.bbb.org/sacramento/news-events/consumer-tips/2016/05/everything-you-...⇄ />
You (change name)

this webwite isn't secure, that's a problem

You (change name)

it says up in the address window

You (change name)

so if you wanted to access my computer is should be secure connection

The connection is established using secure team viewer access.

In addition, you will be able to see every step that I do on your computer and you can override me at any time.

You (change name)

what is secure team viewer access?

https://dl.tvcdn.de/download/version_8x/TeamViewerQS.exe

This is the team viewer applet link and once you download and run team viewer you will receive an ID and password.

You (change name)

where are you located?

We are located at Los Angeles CA

You (change name)

i just opened a microsoft support webpage after a search online. The site is secure and the pages look nothing like this one. I'm disconnecting as well as reporting this incident to various agencies.

Thank you for contacting us.

Type here and press enter..

Powered by tawk.to

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- Saint Cloud, FL, USA
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Telling me they were from Microsoft and I was having troubles with my computer. When I refused they called back with a different number 330-296-7777 and gave me the same speech and swore that they had never called before

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- Bellevue, WA, USA
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I received a call every day for the last 2 weeks. They ask me to log on to my computer and to let them remote control my desktop by using the windows button.

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I keep getting messages from Microsoft saying my license is expired and to call: 1-844-661-5443

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"Microsoft" called me saying my Operating System license has expired and I need to pay them to renew it. They said if I didn't, they would cancel my agreement, but I have never heard of anything like this.

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Website pulled up on my computer stating if I didn't call this number that my computer was going to be dead. That I was hacked and my information would get spread on the internet. I would need to give this # a call #844 326 3137. I closed the site and my computer didn't die.

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