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Microsoft / Imposter Reports & Reviews (35)

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microsoft phishing website

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Posing as representative from Microsoft when. Typed in a wrong email and my computer read unable to use. I called Microsoft number 18006427676 listed. A Jeremy Williams at 18337843503 or 2532156260 saying all my lines were hacked with porn and to confirm 3 numbers on any bank card. I did , then asked what bank . I gave Bank of America because the account was closed and card was not from Bank of America. Jeremy said to let the bank know I need a high security with in next 48 hours, let bank know network was hacked and and identity was used to access illegal porn site. I explained that no one ever used compute for such illegal search. I hung up and called Bank of America and explained what happened. We both agreed it sounded fishy . In the meantime Jeremy Williams continued to call but I didn’t answer.

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- Lewisburg, TN, USA
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A warning flashed on my computer from Microsoft stating that my computer had been hacked and to call the number for a person to help. When I called the number, the person stated that they needed access to my computer. Once I went through the commands that they gave me, they showed me that my computer had been hijacked and that the hijackers were using my information. He also said that the hackers had put a chinese virus on my computer. They had several card numbers that were associated with my name (they gave me the first number of each card) and stated that the hackers had used these cards for fraudulent activity and going on websites that were illegal. He also told me that the hackers were using my name for money laundering. Then they told me that they were going to connect me with the FTC to report my claim. They rerouted me to the FTC but instead of going through the prompts, it connected me to a person who claimed to be David Robbins, the executive director and chief operating officer of the FTC. He gave me his name, address, badge number, and phone number. He asked me about my claim and he told me that Microsoft had already reported it. He also told me that my bank was being investigated for fraudulent activitiy. Then he proceeded to tell me that my money needed to be removed from my bank account and put into federal vouchers. He stayed on the phone with me when I went to the bank to withdraw my money. Then he asked me to go to Walmart to get some cards to upload the money to. I was unable to upload the money because the clerk questioned me and that was my confirmation that is was a scam. Once I told him that I couldn't get the cards, he sent me a text with scan codes on them the upload the money. I refused and told him that I would file the identity theft with the FTC myself. He told me that he was going to call the police department and put a warrant out for my arrest. He hung up and a few minutes later, someone claiming to be from the police department contacted me. I told them that I was not going to cooperate and that I would like to see a copy of the warrant for my arrest and for them to come to my house.

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- Ooltewah, TN, USA
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Received Windows Defender warning on wife's computer; told to contact Microsoft at 888-512-2661. Did so and spoke to Derrick Willer (direct phone number 239-673-0639), alleged employee of Microsoft. He said that Microsoft had found that someone in Mexico had attempted to take $6,000 out of my savings account at Ally Bank. Connected me with Ally Bank, allegedly via phone number on Ally's website. James Foster, alleged employee of Ally (direct number 425-371-3582), said funds could not be recovered because someone purporting to be me had confirmed $6,000 transfer. Said money must be removed from accounts, sent to another bank by wire transfer, new account opened at Ally, and funds transferred from other bank to new account. Foster confirmed that Willer is Microsoft employee. On March 14, I sent $9,500 wire transfer to East West Bank (routing no. 322070381), 111 Wall Street, New York NY 10043, account of Guoshuai Li (account no. 2164767725). Ally did call later to confirm that I was making wire transfer, and I did confirm. On March 15, I sent wire transfer to East West Bank, 9300 Flair Drive, El Monte CA (same routing number); sent to Wenhao Wang, account no. 2167770153. Ally Bank did NOT later call me to confirm that I was making this wire transfer. Reported fraud to Ally Bank March 16. Ally was able to recover only $375 of the $26,000 I had wired. Also on March 16, reported fraud to Internet Crime Complaint Center. I have received no response in the three months since. In days following March 16, Foster informed me that new account at Ally had been created and paperwork to transfer funds from East West Bank to new account had been sent by FedEx. Paperwork never arrived.

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- Conesus, NY, USA
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The caller had a thick accent and claimed to be calling from Microsoft. Microsoft NEVER calls you!

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- Knoxville, TN, USA
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My computer was blocked due to attempts to invade my computer. I was told to call the number listed to be able to use my computer again. I was told that Windows Defender had intercepted these attempted hacks and I needed to contact them to reactivate my computer. When I called the number, I asked if had reached Microsoft. After this group had already taken control of my computer without my permission to access my machine, I found that they were not affiliated with Microsoft. Later a tech called me and took over control of my computer without telling me he was going to or asking my permission. This group left software on my computer that allowed them to access my computer at any time without my approval. They would not accept credit cards and attempted to get my bank routing info. I did not give it to them. They have been calling me wanting thin info and even threatened to send a state person to my door telling me that my computer would crawl if I didn't pay the money.

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Call my father and told him he had a computer problem that needed to be fixed. I intercepted the call, told them I knew of the scam, and disconnected.

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Microsoft has an online live chat with an agent. Three different agents offered me Microsoft Family 365 for $0.99 a month - 2 of the agents offered it for 3 months - one made it sound like 99 cents per month for a year. When I contacted a manager by phone, the manager admitted that I was not eligible because I did not receive an offer by email and she would not honor the offer because the agent should not have offered it to me. I have screenshots of the 3rd agent making the offer but not from the previous 2 agents. The last agent even had me put my credit card information and to my knowledge I was not charged. I want people to be aware that Microsoft made false offers 3 times and for people to be aware that this company is dishonest. I hope my credit card information is safe.

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I believe these spam emails originate from Facebook. This is getting ridiculous at the amount of spam emails received.

$500 American Airlines Gift Card - Your order has shipped!
Hurry up. The number of prizes to be won is limited! Confirm Now!
The Newest Model Yet
Get it Now!
$500 American Airlines Gift Card
Congratulations! You have been chosen to participate in our Loyalty Program for FREE!
CONFIRM NOW!
It will take you only a minute to receive this fantastic prize.. $500 American Airlines Gift Card
If you no longer wish to receive these emails, you may unsubscribe by clicking here or by writing to
click here to remove yourself from our emails list

Please confirm receipt
Hurry up. The number of prizes to be won is limited! Confirm Now!
The Newest Model Yet
Get it Now!
Craftsman Power Drill
Congratulations! You have been chosen to participate in our Loyalty Program for FREE!
CONFIRM NOW!
It will take you only a minute to receive this fantastic prize.. Craftsman Power Drill
If you no longer wish to receive these emails, you may unsubscribe by clicking here or by writing to
click here to remove yourself from our emails list

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They are saying that I or someone has charged $514+ and that amount is due to them.

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I received a pop-up exclaiming that possibly a trojan virus had infected my computer. I normally access task manager and stop the browser and it goes away. However, my computer was locked up and none of my keys worked. I called the Microsoft support number listed and spoke with Rachel Smith who very methodically "investigated my problem" using what looked like sound technical activity. She told me I needed to install high security on my banking information, and she "contacted" NFCU Fraud section. I received a call from a Jason claiming to be part of NFCU's Fraud section. He told me a charge of $5000 was made against my debit card on the phone at 0432 Saturday morning. I was sound asleep at that time and my phone was in another room. I allegedly authorized the charge and he told me it could not be reversed except through a special "dual banking" process. I was to purchase $5000 in Lowes gift cards which somehow would be used to counter the charge. I didn't become skeptical until he said, if I couldn't get $5000 to try to get $1500. I stopped talking to him, but he called back approximately 20-25 times. I even got a call at 0630 CST today from the same number. I got in touch with NFCU fraud folks Saturday afternoon, who confirmed my suspicions about the scam. The callers had what I believe to be East Indian or Pakistani accents. It was a very detailed and elaborate scam, but I should have caught on sooner. I was able to avoid losing the $3000. Perhaps the most disturbing part was how much they knew about me. The Microsoft "Tech" accessed my computer, which frightens me about what to expect next.

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I was looking up recipes by Ina Garten and my computer screen went crazy locked up threats not to turn off or reset I turned it off anyway and restarted it. The same message and several window paynes were still there saying my computer was infected by a trojan with a number to call saying it was Microsoft. I called 1 844 427 0389 and someone with an obvious Indian accent but said his name was Dan offered to help me had me enter some info www.alpemix.com so he could remote access my computer. I told him to remove the things on my computer and it better not cost anything he said it depended on what was there I said never mind I will just contact my internet company and turned off my computer and when I restarted it the trojan window paynes were mysteriously gone. I am sure they going try to sell me computer protection or try to charge me before they were going to get the scam windows removed

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I received and email that stated I was set up fir a automated renewal for Microsoft MS defender. I would be automatically debited $269.66 fir a three year period. They gave a phone number of 804-666-8865. I called the number out if curiosity and some guy from India answered, very unprofessional.

This is a scam. There is no charge for MS Defender as it is included at no charge with Windows 10.

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Microsoft has just come out with a new version of Windows, Windows 11, on October 5, 2021. The problem is that half of all computers do not meet specifications to install and use Windows 11. To "assist" with this, Microsoft offers Surface notebooks with Windows 11 pre-installed. This will make a lot of money for Microsoft if people purchase their Surface notebooks.

Microsoft claims that this is because only certain processor chips meet specifications as a security measure. However, Microsoft showed that it is aware that many computers do not meet specifications because it provided PC Health Check to test computers to determine whether they were capable of running Windows 11 prior to August 27, 2021 at https://www.windows11.dev/ce7in/windows-pc-health-check-windows-11-system-requir...⇄ The topic was entitled "Windows PC Health Check: Windows 11 System Requirements Checker".

Microsoft also provided a list of Intel processor chips capable of running Windows 11 at https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windo...⇄ entitled "Windows 11 supported Intel processors" on 08/27/2021.

Currently, when I go to https://www.microsoft.com/en-us/windows/windows-11?OCID=1_pchc_windows_app_omc_w...⇄ it states "This PC will run Windows 11". It automatically tests my laptop.

Zdnet, an online technical publication posted an article entitled "Windows 11: Half of enterprise workstations don't meet the new system requirements, says survey" at at https://www.zdnet.com/article/windows-11-half-of-enterprise-workstations-dont-me...⇄ on October 1, 2021, four days before the Windows 11 roll out .

While there were continuous questions as to which users would be capable of using Windows 11, Microsoft continuously sent emails to Microsoft users, as I stated above, offering Microsoft Surface notebooks capable of running Windows 11 and with Windows 11 pre-installed. I received at least one dozen of these emails. So did all Microsoft users.

At https://blogs.windows.com/windows-insider/2021/06/28/update-on-windows-11-minimu...⇄ "Update on Windows 11 minimum system requirements" Microsoft writes "Why new Windows 11 minimum system requirements" "Security. Windows 11 raises the bar for security by requiring hardware that can enable protections like Windows Hello, Device Encryption, virtualization-based security (VBS), hypervisor-protected code integrity (HVCI) and Secure Boot. The combination of these features has been shown to reduce malware by 60% on tested devices. To meet the principle, all Windows 11 supported CPUs have an embedded TPM, support secure boot, and support VBS and specific VBS capabilities."

Microsoft would have no interest in ensuring that users have state of the art security processors because there are numerous quality virus protection programs which stop computer virus attacks. In fact, Microsoft Defender Antivirus is included in Windows 11. Microsoft could have improved this program instead of ensuring that only certain computers could operate their software. If Microsoft Defender is included in Windows 11, why would they also need the above stated hardware?

This is a fraudulent effort by Microsoft to force users to buy Microsoft Surface laptops.

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"Alert Warning!" interrupted my work and would not allow me to use my cursor to eliminate it until after I called the 1-800 phone number. A male accented voice took me thru many steps to "find out what was the source of the Alert Warning." It was identified as www.pornhub.net. Then he connected me to my credit card and instructed me that the website had already preapproved a $6,500 payment at 4:42 a.m. (which I did not approve nor was I awake at that time). Eventually convinced me to go to CVS to purchase $4,000 worth of Target gift cards using my credit card to "clear this payment" -- immediately because "time is of the essence" and he gave me specific words to say.

Thank goodness my husband caught the "gift cards" scam and immediately called HPD and stopped me from following up. I immediately hung up on the scammer, learned to block his number and other unknown numbers, went home to shut off my computer to clear it.

Grateful, No Money Lost.

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