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Microsoft / Imposter Reports & Reviews (22)

- Sequim, WA, USA • Mar 20, 2024
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Microsoft pop up claimed bank account was hacked and to call the fraud department. He called the number and a woman claimed to be the fraud department of his bank First Fed. She said that they were trying to get 16,500 out to send to China for pornography and that he needed to get the money out of the bank because it was showing as pending. Told him that they will ask questions for that large of amount and just tell them it's for a remodel or medical bills.

He got out the money and she said now it looks like they are trying to get 23,000.00 more. She also said not to say anything to the bank because they are not the fraud department, and it would just muddle the waters. So, he got out the 23,000.00 and this time told them that his daughter was opening a business. She said a guy named Alex would show up at his house to get the money and not to worry that his money was safe and he would get it all back Monday morning. A guy showed up wearing a surgical mask. He did not park near the house he parked somewhere else and walked in because no car was seen. She continued to call back 12 times on Monday. Several times Tuesday and today tried a few times to where he finally answered and told her that she ruined his life and got all his money. She hung up

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- Reading, PA, USA • Mar 18, 2024
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they did want to have my banking numbers and i refused to tell that to them they even made a fake call to the bank,,,,,,,,,,upon this i hung up and called my bank and told them i would visit them personally,,,,,,,,also called my credit card company,,,,,,,,,made sure no phony activity was made,,,,,none made,,,,,,the scammer said i used porn sites and gambling sites,,,,,,,I DO NOT USE EITHER,,,,,,,i knew this was false info so i am reporting this to you,,,,,,,i am not happy they said they were MICROSOFT and no they were not,,,,the man said his name was MAX WALKER ID NUMBER MSFTO429,,,,,,thank you and please stop scammers,,,,the two numbers associated with this are 425-626- 7890 and 855-898-3890

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- Tualatin, OR, USA • Feb 29, 2024
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Grandmother clicked on something on Facebook, the computer "locked up" with a still image of a Windows Security picture and a number to call to "unlock her computer". She called the listed number and told someone on the phone that her computer locked up. The scammer (who said they were from Microsoft) said to not turn off her computer, and at that point she realized it was a scammer and hung up. Restarting the PC seemed to do the trick.

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- Castle Rock, CO, USA • Feb 08, 2024
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The same exact thing happened to me for the same position but I looked up the interview name Loren Larson before texting back again and then blocked them from both microsoft teams and my text messages

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- Gloversville, NY, USA • Feb 07, 2024
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Email from "[email protected]" with phishing links attached to images for various places such as TEMU, Shutterfly, Microsoft cashback, skechers, instacart, etc

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- Boise, ID, USA • Jan 16, 2024
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My computer was hacked where I could not use it until I called Microsoft to help clean off the display that had me locked up. The person I called was very professional and convincing that I believed I was talking to Microsoft. He led me through steps that erased the displays and got my computer going again. He had me do a scan to see what activity the hacker was doing and there were illegal sites that were use supposable on my computer. One was child phonograph and the other was a gambling site. I would never visit those kind of sites and I told him that. He gave me a name of another person that would handle the investigation of the hackers using my computer. The person I called was Wayne Hager his number is 410-501-8308. I called him and gave him some information about the hackers and he said that along with the FBI they would conduct an investigation. I then received a call from Scott Willis at 928-239-9453. He indicated he represented Idaho United Credit Union and it appeared that there was an unauthorized transaction that occurred on my account. I looked at my account and did not see the transaction. He then wanted me to go to my credit union withdraw most of the money and redeposit the money in an account he indicated. I knew then it was a scam.

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- Lawton, OK, USA • Sep 26, 2023
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I was on my computer looking for a car part, at some point my computer lock up with a warning to call

1-833-697-6836 on 9/25/2023, l was told my computer has been hack. I got a call from 1-855-725-4725 and 1-800-705-3994 to continue fit the issue today 9/26/2023I was talking to Male name Steve Thomas employee I D MS503 his # 206-460-7364 he informed me of sites that I have no knowledge of and bank account attempts that I have no knowledge of, not sure if any of this contact information exists please inform me at some point, thank you

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• Aug 21, 2023
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microsoft phishing website

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• Jul 12, 2023
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Posing as representative from Microsoft when. Typed in a wrong email and my computer read unable to use. I called Microsoft number 18006427676 listed. A Jeremy Williams at 18337843503 or 2532156260 saying all my lines were hacked with porn and to confirm 3 numbers on any bank card. I did , then asked what bank . I gave Bank of America because the account was closed and card was not from Bank of America. Jeremy said to let the bank know I need a high security with in next 48 hours, let bank know network was hacked and and identity was used to access illegal porn site. I explained that no one ever used compute for such illegal search. I hung up and called Bank of America and explained what happened. We both agreed it sounded fishy . In the meantime Jeremy Williams continued to call but I didn’t answer.

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- Lewisburg, TN, USA • Jun 28, 2023
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A warning flashed on my computer from Microsoft stating that my computer had been hacked and to call the number for a person to help. When I called the number, the person stated that they needed access to my computer. Once I went through the commands that they gave me, they showed me that my computer had been hijacked and that the hijackers were using my information. He also said that the hackers had put a chinese virus on my computer. They had several card numbers that were associated with my name (they gave me the first number of each card) and stated that the hackers had used these cards for fraudulent activity and going on websites that were illegal. He also told me that the hackers were using my name for money laundering. Then they told me that they were going to connect me with the FTC to report my claim. They rerouted me to the FTC but instead of going through the prompts, it connected me to a person who claimed to be David Robbins, the executive director and chief operating officer of the FTC. He gave me his name, address, badge number, and phone number. He asked me about my claim and he told me that Microsoft had already reported it. He also told me that my bank was being investigated for fraudulent activitiy. Then he proceeded to tell me that my money needed to be removed from my bank account and put into federal vouchers. He stayed on the phone with me when I went to the bank to withdraw my money. Then he asked me to go to Walmart to get some cards to upload the money to. I was unable to upload the money because the clerk questioned me and that was my confirmation that is was a scam. Once I told him that I couldn't get the cards, he sent me a text with scan codes on them the upload the money. I refused and told him that I would file the identity theft with the FTC myself. He told me that he was going to call the police department and put a warrant out for my arrest. He hung up and a few minutes later, someone claiming to be from the police department contacted me. I told them that I was not going to cooperate and that I would like to see a copy of the warrant for my arrest and for them to come to my house.

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- Ooltewah, TN, USA • Jun 21, 2023
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Received Windows Defender warning on wife's computer; told to contact Microsoft at 888-512-2661. Did so and spoke to Derrick Willer (direct phone number 239-673-0639), alleged employee of Microsoft. He said that Microsoft had found that someone in Mexico had attempted to take $6,000 out of my savings account at Ally Bank. Connected me with Ally Bank, allegedly via phone number on Ally's website. James Foster, alleged employee of Ally (direct number 425-371-3582), said funds could not be recovered because someone purporting to be me had confirmed $6,000 transfer. Said money must be removed from accounts, sent to another bank by wire transfer, new account opened at Ally, and funds transferred from other bank to new account. Foster confirmed that Willer is Microsoft employee. On March 14, I sent $9,500 wire transfer to East West Bank (routing no. 322070381), 111 Wall Street, New York NY 10043, account of Guoshuai Li (account no. 2164767725). Ally did call later to confirm that I was making wire transfer, and I did confirm. On March 15, I sent wire transfer to East West Bank, 9300 Flair Drive, El Monte CA (same routing number); sent to Wenhao Wang, account no. 2167770153. Ally Bank did NOT later call me to confirm that I was making this wire transfer. Reported fraud to Ally Bank March 16. Ally was able to recover only $375 of the $26,000 I had wired. Also on March 16, reported fraud to Internet Crime Complaint Center. I have received no response in the three months since. In days following March 16, Foster informed me that new account at Ally had been created and paperwork to transfer funds from East West Bank to new account had been sent by FedEx. Paperwork never arrived.

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- Conesus, NY, USA • Jun 05, 2023
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The caller had a thick accent and claimed to be calling from Microsoft. Microsoft NEVER calls you!

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- Knoxville, TN, USA
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My computer was blocked due to attempts to invade my computer. I was told to call the number listed to be able to use my computer again. I was told that Windows Defender had intercepted these attempted hacks and I needed to contact them to reactivate my computer. When I called the number, I asked if had reached Microsoft. After this group had already taken control of my computer without my permission to access my machine, I found that they were not affiliated with Microsoft. Later a tech called me and took over control of my computer without telling me he was going to or asking my permission. This group left software on my computer that allowed them to access my computer at any time without my approval. They would not accept credit cards and attempted to get my bank routing info. I did not give it to them. They have been calling me wanting thin info and even threatened to send a state person to my door telling me that my computer would crawl if I didn't pay the money.

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Call my father and told him he had a computer problem that needed to be fixed. I intercepted the call, told them I knew of the scam, and disconnected.

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Microsoft has an online live chat with an agent. Three different agents offered me Microsoft Family 365 for $0.99 a month - 2 of the agents offered it for 3 months - one made it sound like 99 cents per month for a year. When I contacted a manager by phone, the manager admitted that I was not eligible because I did not receive an offer by email and she would not honor the offer because the agent should not have offered it to me. I have screenshots of the 3rd agent making the offer but not from the previous 2 agents. The last agent even had me put my credit card information and to my knowledge I was not charged. I want people to be aware that Microsoft made false offers 3 times and for people to be aware that this company is dishonest. I hope my credit card information is safe.

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I believe these spam emails originate from Facebook. This is getting ridiculous at the amount of spam emails received.

$500 American Airlines Gift Card - Your order has shipped!
Hurry up. The number of prizes to be won is limited! Confirm Now!
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$500 American Airlines Gift Card
Congratulations! You have been chosen to participate in our Loyalty Program for FREE!
CONFIRM NOW!
It will take you only a minute to receive this fantastic prize.. $500 American Airlines Gift Card
If you no longer wish to receive these emails, you may unsubscribe by clicking here or by writing to
click here to remove yourself from our emails list

Please confirm receipt
Hurry up. The number of prizes to be won is limited! Confirm Now!
The Newest Model Yet
Get it Now!
Craftsman Power Drill
Congratulations! You have been chosen to participate in our Loyalty Program for FREE!
CONFIRM NOW!
It will take you only a minute to receive this fantastic prize.. Craftsman Power Drill
If you no longer wish to receive these emails, you may unsubscribe by clicking here or by writing to
click here to remove yourself from our emails list

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They are saying that I or someone has charged $514+ and that amount is due to them.

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I received a pop-up exclaiming that possibly a trojan virus had infected my computer. I normally access task manager and stop the browser and it goes away. However, my computer was locked up and none of my keys worked. I called the Microsoft support number listed and spoke with Rachel Smith who very methodically "investigated my problem" using what looked like sound technical activity. She told me I needed to install high security on my banking information, and she "contacted" NFCU Fraud section. I received a call from a Jason claiming to be part of NFCU's Fraud section. He told me a charge of $5000 was made against my debit card on the phone at 0432 Saturday morning. I was sound asleep at that time and my phone was in another room. I allegedly authorized the charge and he told me it could not be reversed except through a special "dual banking" process. I was to purchase $5000 in Lowes gift cards which somehow would be used to counter the charge. I didn't become skeptical until he said, if I couldn't get $5000 to try to get $1500. I stopped talking to him, but he called back approximately 20-25 times. I even got a call at 0630 CST today from the same number. I got in touch with NFCU fraud folks Saturday afternoon, who confirmed my suspicions about the scam. The callers had what I believe to be East Indian or Pakistani accents. It was a very detailed and elaborate scam, but I should have caught on sooner. I was able to avoid losing the $3000. Perhaps the most disturbing part was how much they knew about me. The Microsoft "Tech" accessed my computer, which frightens me about what to expect next.

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I was looking up recipes by Ina Garten and my computer screen went crazy locked up threats not to turn off or reset I turned it off anyway and restarted it. The same message and several window paynes were still there saying my computer was infected by a trojan with a number to call saying it was Microsoft. I called 1 844 427 0389 and someone with an obvious Indian accent but said his name was Dan offered to help me had me enter some info www.alpemix.com so he could remote access my computer. I told him to remove the things on my computer and it better not cost anything he said it depended on what was there I said never mind I will just contact my internet company and turned off my computer and when I restarted it the trojan window paynes were mysteriously gone. I am sure they going try to sell me computer protection or try to charge me before they were going to get the scam windows removed

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I received and email that stated I was set up fir a automated renewal for Microsoft MS defender. I would be automatically debited $269.66 fir a three year period. They gave a phone number of 804-666-8865. I called the number out if curiosity and some guy from India answered, very unprofessional.

This is a scam. There is no charge for MS Defender as it is included at no charge with Windows 10.

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