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GrantandMercer.com

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GrantandMercer.com Reports & Reviews (2)

• Jul 29, 2026

Online order, ladies sandals, regular price 199.99, clearance price 59.99, no taxes. Item looking nice in photo, but no details of materials or how to return item if not suitable. Purportedly business located in Toronto, free shipping with Canada Post, 30-day money back guarantee. Item was delivered by Uni-Uni, not Canada Post. Received item poorly made, totally of plastic and not the size ordered. Upon inquiry how to return item, their reply stated “high cost of courier to overseas”, suggested a different item for free or 15% cash refund.

• Jul 02, 2026

Package finally arrived weeks after I had cancelled order. Company claimed order couldn’t be cancelled. In a response to my request to return item and refund the company is now claiming I must pay international return shipping and handling of at least $50 and an extended delay for any refund. Or keep the item and instead of a refund receive a 20 discount. I believed I was purchasing an item from a business in Toronto not a fast fashion Chinese company.

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