Fancysomedrama Reports & Reviews (3)
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SCAMPULSE
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SCAMPULSE
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Scammer's website fancysomedrama.com
Scammer's address PO Box 3606, Gettysburg, PA 17325, USA
Scammer's email [email protected]
Country United States
Total money lost $75
Type of a scam Online Purchase
Ordered a Bridgerton watch party box from Fancysomedrama and never received it
But as time passed, no word from the website and no box. Contacted them again at [email protected] and was assured my order was going out soon. I was promised a ship date and it didn’t ship. Another excuse about a death in the family. Given another ship date. Still nothing and given an excuse about someone having sinus surgery and that the boxes would ship soon. Still nothing.
The premiere of the show as approaching, and we were told that the boxes wouldn’t be getting there in time, but would be shipped out in time for the premiere of Season 3 Part 2 in June.
Then the website stopped updating customers. They won’t answer emails, texts, or PMs. They turned off all commenting on their Facebook page because so many people were complaining about not receiving their boxes or other items that they had ordered from this business.
Scammer's website fancysomedrama.com
Scammer's address Box 3606, Gettysburg, PA 17325, USA
Scammer's email [email protected]
Country United States
Total money lost $104
Type of a scam Online Purchase
Fancysomedrama never delivered my pre-order or gave a refund
Scammer's address 3075 Emmitsburg Rd, Bonneauville, PA 17325, USA
Scammer's email [email protected]
Country United States
Total money lost $39
Type of a scam Online Purchase
Ordered a Christmas gift in October and never received it
“I placed an order #30303 on October 17, and was just wondering if it will be delivered by Christmas? Thanks!”
I received a reply from the “owner” stating the following:
“Thank you for your order. It will be shipped out next week as the puzzles are made to order. You'll receive a tracking link via stamps.com. Apologies for the delay. On top of my mother's recent passing and dealing with her funeral and estate matters, we had to take in my mother-in-law who has late-stage Alzheimer's as my father-in-law is now in hospice. We just moved her in a nursing home last week. We're catching up on orders and notifications in the meantime. Thanks again for your order and kind support.”
I never received the tracking and on 12/29/23 I emailed again checking on the order as follows:
“I never received a tracking link from stamps or my order. Just checking in to see when I will receive it. Thanks”
On 12/29/23 I received this reply: “Going out early next week. I’ve been down last few days tied COVID and pneumonia.”
Then on 1/6/24 I received this message:
“I hope you all have had a wonderful holiday season and a joyous New Year. I also want to thank you all who have ordered items with us as we started this new enterprise late last spring. Your support has been incredible and the business has grown immensely in the short time so far. Given the amount of emails I have been receiving, I wanted to send a mass update on the shipping delays. As many I have already privately corresponded with know, this has been an extremely difficult year for us. My mother passed away in late Summer from cancer unexpectedly. Then, a month later my father-in-law was diagnosed with terminal cancer and we had to take in my mother-in-law who has late-stage Alzheimer's. We just placed her in a nursing home early December. Then to top it all off, we all got COVID around Christmas along with pneumonia for me. With all this I've been putting in 14 hour days to fulfill orders. We are a small 2 person family owned business and I've made getting orders out as quickly as possible my top priority, which doesn't allow me to correspond as quickly to emails. For those whom have emailed me I will respond as quick as I can to your inquiries. I started this business last Spring as both a passion project and a way to help raise funds for a local Pancreatic Cancer Hope Foundation in memory of my mother who died very shortly after she was diagnosed at Easter. 10% of all our proceeds go to help families and those with this horrible disease as well as supporting research. We are committed to catching up on orders as quickly as possible and humbly apologize for any inconvenience we might have caused. We look forward to your future orders and a promising new year while we work towards establishing a storefront in Gettysburg, PA for everyone to come and enjoy.”
By 2/5/24, I still had not received tracking or my package. I was fed up and sent her an email asking about my order once more as follows:
“This is the last time I’m going to beg for this order. I have been more than kind and understanding. I ordered this in October, and was told it would be here by Christmas. I have gotten emails promising that it’s on its way, yet here it is February 5th, and I still haven’t received my order. I knew that I’d have to wait for it because you claim that you hand make everything, but 4 months is ridiculous! You have had ample time to make a puzzle and a candle. I don’t even think it’s worth it to ask for my money back, because apparently you needed that $38.47 more than I did. I was really excited about your shop and was looking forward to placing more orders in the future, but with the lack of goods I have received, and the false promises I was given, I have lost all that excitement. I understand that life happens, but if you want to run a good business, you should take care of your customers. Especially if you have already taken their money. This was to be a Christmas gift for my sister, to show her that I love her and that I took time to get her something she would appreciate. Because it never came, I had to scramble the day before Christmas to find a replacement gift that didn’t live up to what I had originally wanted to give her. I hope you do a better job for your other customers and their orders.”
I haven’t received a reply nor have I received anything from the company. I made a comment on one of her facebook ads, saying “I’ve been waiting on my order since October.” But it was deleted.