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[email protected] Reports & Reviews (1)

- Dayton, OH, USA • Aug 16, 2025
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I received a letter in the mail that made it appear my Vehicle Service Contract from Toyota had not been activated. I called to ensure my contract was activated. The man who answered identified himself as Jermaine and told me the phone call was being recorded for quality assurance multiple times. He asked for the customer ID and to verify the make, model, and mileage on my car. From this he gave me a quote for a contract price. I asked why there was a price since I already purchased it through Toyota. He stated it was an additional coverage needed by my lender. Then he asked for a payment method and account numbers.

Letter has:

Toyota Service Care card

Your name

Address

Vehicle Vin#

Customer ID

Phone number: 888-404-1912

Service Activation Center FL License #: G158355

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