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Apple Impostor

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Apple Impostor Reports & Reviews (35)

- West Portsmouth, OH, USA
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On December 5th, I googled Apple Customer Service online because I needed to fix my Apple ID. I reached a woman who told me to download an app called "QuickSupport" and then they walked me through step by step how to fix it. The 3rd person I spoke to swore he was corporate Apple. Then they told me they needed my debit card to verify my identity. They also told me to download Apple pay to verify who I was, and then they told me to transfer $300 to ApplePay, and that I would get the money back. After each transaction, they came back and said it didn't work. I did it 4x. Then he said it still didn't work, and I should go to the Dollar Store and buy an eBay card for $400. I said my account is down to $50 I can't do it. I am a nurse, and I told them I had to go, I couldn't do it anymore. I contacted Apple. I contacted my bank who has issued a provisional credit. The men and women all had accents.

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- Oklahoma City, OK, USA
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Repeated phone calls from this number with an automated voice telling me that my Apple ID has been compromised and to press one to speak to their representatives now to fix it.

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I received an automated message that Apple was calling to tell me that they believed that my Apple iCould account was hacked and to not use my phone to look at any banking information or make any purchases on my phone. I got transferred to somebody who was supposed to be able to assist me. It sounded like he must have been in a call center because there was a lot of background noise of other people when I got connect (like they may have been assisting other callers). I said I received a message about my iCloud, then he hung up on me. I tried calling the number back, and the number had told me that I could qualify for something if I was over the age of 50, but to press # if I was not. I didn't press anything and hung up. It's concerning that this number was posing as Apple stating information about my iCould account.

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I fell for this scam an am ashamed.

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- Fort Myers, FL, USA
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I have received 5 calls in the span of two hours. Starts off as “Molly” from Apple tech support telling me my iCloud account has been hacked. When you press 1 for the technician, he couldn’t tell me whose account was hacked (I live with 3 roommates), so he went down a list of names. I don’t own an apple product and told him so. He hung up, then I get the same call over and over. The second guy I spoke with said I can’t do anything online because my bank acct would be compromised. I could hear in the background he was sitting in a room with other scammers trying to convince people to give them their iCloud acct information, bank account information, etc. I hung and called the number back. It’s an Apple store in Miami and the recording states they are aware people are being called and scammed,

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- Chandler, AZ, USA
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Spilled pop up on computer -states call Apple Support.

Called fake Apple support -stated computer hacked-and to upgrade need I-Tunes card (2) @$100.00 per card,then they would send me cashiers check back to my address.

I gave them 2gift cards , then I noticed they were speaking in a foreign language.

They wanted me to buy (2) more gift cards @ $400.00 per card.

Then I knew it was a scam.

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- Latonia, KY, USA
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Please no reply.

This message is automatically sent by the system

The purchase was successfully processed.

receipt we have published (Doc..) on Saturday, January 12, 2019 .

Thank you !

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- Middleton, ID, USA
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Rec'd an email notification that we'd purportedly ordered an Apple gift card to be emailed to a listed email address unknown to us. It had a large button in the email to "Dispute this Purchase." Said we had 24 hrs to dispute.

Because it was not a purchase we'd made, I nearly clicked on the button. However, caution being the better part of valor, I resisted. A few days later I checked all our credit card statements and nothing charged to any of them. However, I can't help but wonder how many people might have had the same email and unwittingly possibly given out their personal info in the process of "disputing the purchase."

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- Dallas, TX, USA
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I am getting calls on Thursday for the last two weeks from these ***. Reporting it so you are aware and hoping to build a case to either nuke these *** from orbit (Trump would love it) or at least throw them in jail if ever found.

They are calling three or four times a day but only on Thursdays from the number listed. Assuming it's not a spoofed number. I do press 1 but don't talk just tie them up so these [censored] can't steal from others.

Thanks

***

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Claiming there was a breach on my iCloud account and that I needed to call back a number that wasn't the actual Apple support number. They called 8 times over the course of two hours and left 10 second long voicemails.

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On Tuesday, Sept. 11th at 4:23PM I received a voicemail message "Your iCloud account has been breached, so do not perform any online activities, press 1 to connect to Apple support. Thank you." When I called back the phone number (206-396-8560) it lists on my caller ID "Wireless Caller" and message...."You have reached a number that is no longer in service. Please check your number again."

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I got a email that looked like a FedEx notice to track a partial and up popped a apple alert that my Apple phone had been hacked and I was to call that number ?+1 (844) 224-9195?

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- Memphis, TN, USA
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I received a call this afternoon at 12:55 PM (they called 3 different times). It was a recording stating if you have an Apple device (about the cloud) and Microsoft it may be compromised. I did not talk with anyone and I just listened to the recording. I was given another no. to call

(901-751-6980) but I did not call that no. I just hung up.

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- Memphis, TN, USA
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Have been getting calls on home phone for over a month saying they are Apple INC .Saying that my cloud has been breached and my Apple Devices .... calling 4 to 5 times a day. I do not have any apple products.

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I got a notification when on my safari on my iPhone that I had contracted a virus and my safari was locked and to call this number to unlock it. The man posed as a Apple support tech (a rude one) saying hackers now have all my personal information including passwords, bank accounts, photos etc. and I’m order to protect further hackers from seeing it I had to pay a one time fee of 99$. Obviously he sounded legit for a few mins up until that point. When I threatened to take my phone to the Apple store he said they couldn’t do anything and when I argued back that I was not paying him he hung up on me.

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