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Amazon.com Reports & Reviews (71)

- Beverly Hills, FL, USA
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I placed an Amazon order (Samsung Galaxy S20 FE phone, order#

113-4400694-1136222) and it turned out that it's supposed to be fulfilled by a

third party supplier, a company associated with Amazon: Mobility Traders LLC,

I received the phone and it broke

(actually became totally useless) in less than 4 months. Tried to get help, this 3rd

party company never responded. Amazon contacted them and forced them to

send a return label on June 9, 2023. I returned the phone, since then no

communication, Amazon denies responsibility although it was their platform and

they get commission on the sale. I did my own research and find out that the

same person operates two different companies trying to hide behind one of them

and avoid consequences. The person who owns these companies: Moeed Hussein

Shah. He intentionally mis-spells his name so - he thinks - documents could not

be traced. The different spellings he uses: Moeed Hussein Shah, Moeed Hussain

Shah, and Moeed Hushin Shah. The second company he uses for hiding: Mobile

Expert Corporation, 3945 Greenbriar Dr, Suite D, Stafford, TX 77477-4015. The

only phone # on record: (346) 558-7037. Of course, he never answers it. I think it is

fair to suspect that this person set up a fraudulent Internet operation and uses

Amazon to rip off people.

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- Sierra Vista, AZ, USA
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Purchased 2 items online at Amazon on 3/18/23. Received tracking # for China Post, when notified it was delivered 4/3/23 I contacted Amazon that the item was never delivered & stated the tracking # is for the wrong country - I work from home so I was home when the notification was received but no package was ever delivered. Amazon stated to check with neighbors and contact again if still unable to locate. Contacted Amazon again, was told to wait for 30 days/1 month to see if item will be delivered late. Contacted Amazon yet again that item was never delivered, was again told to wait 30 days/1 month in case of late delivery. Contacted Amazon again 6/15/23 and was told transaction is older than 30 days and they are unable to help. The item listing began having reviews stating items are never delivered, the listing is fraudulent, yet Amazon refuses to refund transaction. I have stated multiple times I live in Arizona, in the USA, that we do not use China Post, yet I was always told by Amazon often shows delivered but they do not actually check if the tracking information is for the USA.

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- Abbeville, AL, USA
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I was sent 2 rings, the first I was charged $299.00; the second i was charged $349.00. I checked the charge on from my credit card app. It listed the purchase was initiated by a company (or Person) in Dover, Delaware. I purchased online through Amazon and waited over 23 days for the order to arrive. The merchandise was sent by someone in China. I had to ask FIVE times for a address to return the merchandise for refund due to it being poor quality and not 14 KT that was ordered. I sent the return as a USPS certified and return receipt and now it has been sitting in Sugar Land, TX since May 19, 2023. USPS attempted to deliver it twice to the address which a person with the last name of "Guo" (MS BLUE Customer Service) gave to me after sending many demands for a return address. USPS leaving Notifications twice at the address located in zip code 77479. They have not responded to any notifications left, nor has this company taken action to pickup the merchandise at the U.S. Post Office. After two attempts had the merchandise held for them to pickup and refund my $518.40 to my credit card company, I still haven't received a refund. DO NOT BUY FROM THIS ONLINE COMPANY!!! BUYER BEWARE!!!

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- Bridgewater, NJ, USA
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It tries to do Brushing trick

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My father was setting up a new tv and tried to set up Amazon prime. A pop up said his account was locked due to many devices, and needed to visit and website and call the associated phone number to unlock the account. When he did the customer service rep asked him to purchase amazon gift cards to help "set a trap" for the unauthorized users.

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- Kissimmee, FL, USA
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I purchased an eBike from Amazon.com via a 3rd party seller. When I received the package via FedEx it was an empty box. I attempted to contact Amazon for a resolution but they said all claims had to go through the 3rd party seller that scammed me. Even attempts to open a case with FedEx was unsuccessful because the shipper (scammer) was required to open the case which they will not. I was not the only person this happened to and believe they know it's a way to scam people out of money with little to no recourse.

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- Tucson, AZ, USA
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I opened up an Amazon account with no personal documents required for identification. In the account I noticed there was an option to load cash through the phone app by a bar code or using my phone number through western union. So I wired money through western union to my account. I was notified that the account was credited. When I went to use the money, Amazon said I can't access my account until I upload documentation proving who I am. (i.e. driver's license). I'm not about to upload any personal documentation to any online entity. I'm very cautious about identity theft. The fact that they allowed me to upload money without any documentation just shows how Amazon's business ethics are. Now they won't release my account, nor will they refund my money.

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- North Las Vegas, NV, USA
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Ordered cup from Amazon it was not shipped but a label was created . Item was paid for . Item is not fulfilled by Amazon

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- Muskego, WI, USA
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Amazon allows criminals to operate on their website to target their Prime paying customers. I was scammed by one of these cons. I blame Amazon for not screening their sellers therefore making their customers vulnerable. I lost $461.

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- Davenport, FL, USA
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I have an Amazon prime subscription. Amazon signed me up for a Starz subscription without my knowledge and has been charging me without my knowledge since Nov 2020. I contacted Amazon and cancelled the subscription as well as received a refund but only for the past 12 months. This is not the only case of this happening as I only become aware of it. After someone posted a TikTok video about their experience with the same thing.

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Seller sold me a gold necklace via amazon, the necklace did not fit my wife so I returned it. To my surprised the seller claimed that I had returned a fake necklace, then kept my money and the necklace. My wife and kids are my witnesses and I am willing to go public with this. Seller must be scamming many other people out there and this must be stopped.

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I ordered a set of 4 tires for my vehicle from Simple Tire via Amazon on November 4, 2022. On November 13, I received a notification from FedEx that my order was delivered to the tire installation shop. I then called the place to schedule the installation, but they were not able to find the tires that I ordered. The same day, I contacted the seller via the Amazon messaging system, and the seller replied "If the installer does not have the tires, request you to please file a report with your local Law Enforcement agency and provide us the police report". Before going to the local police station to file the report, I decided to visit the installation shop to see whether or not they were giving me the correct information. When I arrived, they told me the same thing they said over the phone, until I asked them to find the order by the shipping label. After about 10 minutes of going through piles of tires, they found my tires but the tires were not what I ordered from Amazon. Not even by the slightest bit. The tires I received are either for heavy machinery or trucks. When I was navigating through Amazon APP to contact the seller, I found countless reviews by Amazon customers claiming that they experienced the very same incident with this very seller, Simple Tire. I genuinely cannot understand what the seller's benefiting from shipping the wrong items to buyers, but it's apparent that they're purposely doing it for a reason. ?I managed to receive prepaid labels, but I had to drive to the installation place again (in my current worn-out tires), pick up the tires, affix the shipping labels, and drop them off at FedEx because the seller never even considered paying extra for a pickup request. I am very frustrated and upset that I had to go through such a darndest experience. I truly don't understand how a seller like this has been and still is getting away without Amazon intervening to stop the fraudulent activity. The seller's listings are STILL active.

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the website was a URL pnishing acct using Amazon per my virus protection warning, during login I have a 2 verification that sends to my phone as a text, which never happened, message on screen said wait 1 minute before requesting another verification , then it took me to a screen that said to recover your 2 step verification click link here and the to upload a id, or a picture to confirm my identity recovery which was a RED FLAG.. I didnot follow thru. Also before the Amazon website https bar appeared, a quick website menu appear quickly it read IL.yahoo another RED FLAG or something similar then the Amazon website appeared on the menu bar, with a replica of the amazon site to log in, only difference I saw the welcome with my name, was at the top left, but normally this welcome would be on the top right. Another RED FLAG.

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I bought $900 worth of amazon gift cards for myself. I tried to use them & they were no good. I called Amazon many, many times to get a refund in my account or replacement gift cards to bad ones.

They said they already refunded me in my account. I did not receive any refund of my $900. Nor did I receive replacement gift cards.

I bought my gift cards from the 888-280-****. They were used gift card numbers. I want my money back. I used my son's debit card to buy them. My debit had not arrived yet.

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This was emailed to me fraudulently from Amazom.com. I just got off the phone with Amazon, and they said I was good and I got info that an IPhone 12 was not ordered from my account. I also reported this fraud to Amazon and they'll also post this attempt to their services. The order ID: 7675-0098-2215. Shipping address to: 3198 Milltown Rd., Wilmington, DE, 19808, USA. The helpline is listed on this spam as 805.534.7555. There is also an additional number to call if needing assistance regarding this order: 206.479.2390.

This is nothing but a scam and DO NOT fall for this bogus [censored]e.

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- Saint Peters, MO, USA
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Said was charge to my account. Thought I was hacked got Amazon website and called them. I was scammed out of 3400.00. Just want to warn others about this scam but not able to file a report.

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I received a call allegedly from Amazon.com claiming I owed Amazon $1956.37. The phone number was both on my caller ID and in the message. // I am a regular Amazon customer and, based on experience, know that Amazon simply adjusts invoicing errors directly without calling me to say I owe money. That is why I called BBB.

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I was contacted by an email that was supposed to come from Beth Galetti with the email [email protected]. It is fake and they were asking for personal information and my social security number. Please do not fall victim to this scam.

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During the past 3 weeks I've received as many as 4 robocalls per day about an alleged Amazon.com account. I have no such account and have never purchased anything from Amazon. Oddly, the first 6 digits of all of the phone numbers are identical to my phone number.

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- Cleveland, OH, USA
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I keep getting calls from Amazon. I have not had an Amazon account for fifteen years. They are charging my account $800 to $1000. I do not have their phone number. I wondered if this was a scam.

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