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Amazon.com Reports & Reviews (55)

- New York, NY, USA • Feb 15, 2024
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Someone called me pretending to be Amazon - saying there's a pending transaction for an Apple Macbook for $1500 that apparently I pre-authorized over text yesterday. I checked my texts and my Amazon account and didn't see anything and told them it could be the case. They assured me that someone had likely hacked my phone or my Amazon to order and approve this purchase without my knowing. He then said that the order would be debited to my account upon delivery of the product, which he also said was being delivered to an address that was not mine and that was entirely unfamiliar to me. He verified my name (first and last), one of my personal billing/shipping zip codes, and my full phone number. He then offered to cancel the order in question but then said because I supposedly "pre-authorized" it, the order couldn't be canceled. At that time he said that he could connect with one of my banks associated with the account and I was confused because nothing had been charged so I didn't see how that would be possible. At that time, I told him I would talk to my banks on my own and we ended the call. He did not attempt to gather any other information from me.

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- Tampa, FL, USA • Oct 06, 2023
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The seller cancelled my order and then messaged me on Amazon.com requesting I send the payment via bank transfer to "reactivate" my order. I've attached a copy of the mail below. This is a link to the sellers Amazon feedback page: https://www.amazon.com/sp?seller=A2IR5BGSYDN1PU. On that page they provide:

Business Name: Golden Tree Story Inc

Business Address:

208 E 6th st #C23

LOS ANGELES

CA

90014

US

In the email they provide:

Account holder: Marketplace Agent: Johnathon Jenkins

Routing number: 072000326

Account number: 586788528

Bank name: Chase bank

Country: United States.

Here is a redacted copy of the email in case the file is not available:

Hello,

Your order: [REDACTED] has been canceled because the item is

currently not available with the current payment method.

Currently we only accept bank transfers. Payments already

made for this order will be refunded within 24 hours.

Item is reserved for you (Status: New) - Payment pending

by backup method:

- Bank Transfer -

Total: 559 USD

- The delivery time remains the same

To confirm the order again, you need to send the payment to the

Payment center AMZ-759US:

Account holder: Marketplace Agent: Johnathon Jenkins

Routing number: 072000326

Account number: 586788528

Bank name: Chase bank

Country: United States

Payment details: [REDACTED]

To avoid late delivery, use only the order ID

for payment details.

IMPORTANT NOTE: Do not place the order again! The order will be

automatically confirmed when your transfer will be received in our alternative bank. (1-2 working days)

Kind regards,

Amazon.com

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- Morrow, GA, USA • Sep 25, 2023
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The company revealed that they were looking for brand ambassadors to model their wigs for paid promotion and that to join their team there was an $100 fee. (Which isn't unusual for the amount of wigs they were allegedly supposed to send it's almost like a security deposit for the business). However, after sending the deposit through zelle the company informed me that they gave me the wrong number for zelle and that I needed to send an additional $50 to another zelle address so that the representative would not lose their job. Neither of the addresses had anything to do with the name of the company. After sending a total of $150 I never received as much as a tracking number for the item I was supposed to receive and the company has not responded to any messages to resolve the matter.

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• Jul 27, 2023
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Amazon offers a 15% discount code for a baby registry, this code does not work. This is a scam, they should be called out on this.

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- Beverly Hills, FL, USA • Jun 30, 2023
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I placed an Amazon order (Samsung Galaxy S20 FE phone, order#

113-4400694-1136222) and it turned out that it's supposed to be fulfilled by a

third party supplier, a company associated with Amazon: Mobility Traders LLC,

I received the phone and it broke

(actually became totally useless) in less than 4 months. Tried to get help, this 3rd

party company never responded. Amazon contacted them and forced them to

send a return label on June 9, 2023. I returned the phone, since then no

communication, Amazon denies responsibility although it was their platform and

they get commission on the sale. I did my own research and find out that the

same person operates two different companies trying to hide behind one of them

and avoid consequences. The person who owns these companies: Moeed Hussein

Shah. He intentionally mis-spells his name so - he thinks - documents could not

be traced. The different spellings he uses: Moeed Hussein Shah, Moeed Hussain

Shah, and Moeed Hushin Shah. The second company he uses for hiding: Mobile

Expert Corporation, 3945 Greenbriar Dr, Suite D, Stafford, TX 77477-4015. The

only phone # on record: (346) 558-7037. Of course, he never answers it. I think it is

fair to suspect that this person set up a fraudulent Internet operation and uses

Amazon to rip off people.

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- Sierra Vista, AZ, USA • Jun 16, 2023
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Purchased 2 items online at Amazon on 3/18/23. Received tracking # for China Post, when notified it was delivered 4/3/23 I contacted Amazon that the item was never delivered & stated the tracking # is for the wrong country - I work from home so I was home when the notification was received but no package was ever delivered. Amazon stated to check with neighbors and contact again if still unable to locate. Contacted Amazon again, was told to wait for 30 days/1 month to see if item will be delivered late. Contacted Amazon yet again that item was never delivered, was again told to wait 30 days/1 month in case of late delivery. Contacted Amazon again 6/15/23 and was told transaction is older than 30 days and they are unable to help. The item listing began having reviews stating items are never delivered, the listing is fraudulent, yet Amazon refuses to refund transaction. I have stated multiple times I live in Arizona, in the USA, that we do not use China Post, yet I was always told by Amazon often shows delivered but they do not actually check if the tracking information is for the USA.

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- Abbeville, AL, USA • May 31, 2023
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I was sent 2 rings, the first I was charged $299.00; the second i was charged $349.00. I checked the charge on from my credit card app. It listed the purchase was initiated by a company (or Person) in Dover, Delaware. I purchased online through Amazon and waited over 23 days for the order to arrive. The merchandise was sent by someone in China. I had to ask FIVE times for a address to return the merchandise for refund due to it being poor quality and not 14 KT that was ordered. I sent the return as a USPS certified and return receipt and now it has been sitting in Sugar Land, TX since May 19, 2023. USPS attempted to deliver it twice to the address which a person with the last name of "Guo" (MS BLUE Customer Service) gave to me after sending many demands for a return address. USPS leaving Notifications twice at the address located in zip code 77479. They have not responded to any notifications left, nor has this company taken action to pickup the merchandise at the U.S. Post Office. After two attempts had the merchandise held for them to pickup and refund my $518.40 to my credit card company, I still haven't received a refund. DO NOT BUY FROM THIS ONLINE COMPANY!!! BUYER BEWARE!!!

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- Bridgewater, NJ, USA • May 15, 2023
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It tries to do Brushing trick

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• Apr 27, 2023
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My father was setting up a new tv and tried to set up Amazon prime. A pop up said his account was locked due to many devices, and needed to visit and website and call the associated phone number to unlock the account. When he did the customer service rep asked him to purchase amazon gift cards to help "set a trap" for the unauthorized users.

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- Kissimmee, FL, USA
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I purchased an eBike from Amazon.com via a 3rd party seller. When I received the package via FedEx it was an empty box. I attempted to contact Amazon for a resolution but they said all claims had to go through the 3rd party seller that scammed me. Even attempts to open a case with FedEx was unsuccessful because the shipper (scammer) was required to open the case which they will not. I was not the only person this happened to and believe they know it's a way to scam people out of money with little to no recourse.

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- Tucson, AZ, USA
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I opened up an Amazon account with no personal documents required for identification. In the account I noticed there was an option to load cash through the phone app by a bar code or using my phone number through western union. So I wired money through western union to my account. I was notified that the account was credited. When I went to use the money, Amazon said I can't access my account until I upload documentation proving who I am. (i.e. driver's license). I'm not about to upload any personal documentation to any online entity. I'm very cautious about identity theft. The fact that they allowed me to upload money without any documentation just shows how Amazon's business ethics are. Now they won't release my account, nor will they refund my money.

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- North Las Vegas, NV, USA
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Ordered cup from Amazon it was not shipped but a label was created . Item was paid for . Item is not fulfilled by Amazon

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- Muskego, WI, USA
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Amazon allows criminals to operate on their website to target their Prime paying customers. I was scammed by one of these cons. I blame Amazon for not screening their sellers therefore making their customers vulnerable. I lost $461.

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- Davenport, FL, USA
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I have an Amazon prime subscription. Amazon signed me up for a Starz subscription without my knowledge and has been charging me without my knowledge since Nov 2020. I contacted Amazon and cancelled the subscription as well as received a refund but only for the past 12 months. This is not the only case of this happening as I only become aware of it. After someone posted a TikTok video about their experience with the same thing.

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Seller sold me a gold necklace via amazon, the necklace did not fit my wife so I returned it. To my surprised the seller claimed that I had returned a fake necklace, then kept my money and the necklace. My wife and kids are my witnesses and I am willing to go public with this. Seller must be scamming many other people out there and this must be stopped.

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I ordered a set of 4 tires for my vehicle from Simple Tire via Amazon on November 4, 2022. On November 13, I received a notification from FedEx that my order was delivered to the tire installation shop. I then called the place to schedule the installation, but they were not able to find the tires that I ordered. The same day, I contacted the seller via the Amazon messaging system, and the seller replied "If the installer does not have the tires, request you to please file a report with your local Law Enforcement agency and provide us the police report". Before going to the local police station to file the report, I decided to visit the installation shop to see whether or not they were giving me the correct information. When I arrived, they told me the same thing they said over the phone, until I asked them to find the order by the shipping label. After about 10 minutes of going through piles of tires, they found my tires but the tires were not what I ordered from Amazon. Not even by the slightest bit. The tires I received are either for heavy machinery or trucks. When I was navigating through Amazon APP to contact the seller, I found countless reviews by Amazon customers claiming that they experienced the very same incident with this very seller, Simple Tire. I genuinely cannot understand what the seller's benefiting from shipping the wrong items to buyers, but it's apparent that they're purposely doing it for a reason. ?I managed to receive prepaid labels, but I had to drive to the installation place again (in my current worn-out tires), pick up the tires, affix the shipping labels, and drop them off at FedEx because the seller never even considered paying extra for a pickup request. I am very frustrated and upset that I had to go through such a darndest experience. I truly don't understand how a seller like this has been and still is getting away without Amazon intervening to stop the fraudulent activity. The seller's listings are STILL active.

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the website was a URL pnishing acct using Amazon per my virus protection warning, during login I have a 2 verification that sends to my phone as a text, which never happened, message on screen said wait 1 minute before requesting another verification , then it took me to a screen that said to recover your 2 step verification click link here and the to upload a id, or a picture to confirm my identity recovery which was a RED FLAG.. I didnot follow thru. Also before the Amazon website https bar appeared, a quick website menu appear quickly it read IL.yahoo another RED FLAG or something similar then the Amazon website appeared on the menu bar, with a replica of the amazon site to log in, only difference I saw the welcome with my name, was at the top left, but normally this welcome would be on the top right. Another RED FLAG.

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I bought $900 worth of amazon gift cards for myself. I tried to use them & they were no good. I called Amazon many, many times to get a refund in my account or replacement gift cards to bad ones.

They said they already refunded me in my account. I did not receive any refund of my $900. Nor did I receive replacement gift cards.

I bought my gift cards from the 888-280-****. They were used gift card numbers. I want my money back. I used my son's debit card to buy them. My debit had not arrived yet.

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This was emailed to me fraudulently from Amazom.com. I just got off the phone with Amazon, and they said I was good and I got info that an IPhone 12 was not ordered from my account. I also reported this fraud to Amazon and they'll also post this attempt to their services. The order ID: 7675-0098-2215. Shipping address to: 3198 Milltown Rd., Wilmington, DE, 19808, USA. The helpline is listed on this spam as 805.534.7555. There is also an additional number to call if needing assistance regarding this order: 206.479.2390.

This is nothing but a scam and DO NOT fall for this bogus [censored]e.

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- Saint Peters, MO, USA
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Said was charge to my account. Thought I was hacked got Amazon website and called them. I was scammed out of 3400.00. Just want to warn others about this scam but not able to file a report.

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