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Amazon.com Reports & Reviews (56)

- Abilene, TX, USA

Caller said someone tried to charge on my husband's Amazon account and to press 1 to talk to someone about it. They called Friday and Saturday from one number and then Sunday from a local number.

+1

I received a email from amazon which I never ordered this product.

Got suspicious emails asking for bank card number. And bank statements. Still can't get into my account. They said my orders were frozen but i was still getting emails saying things were shipped. I called the number they gave 1800 201 7575 and asked for a manager n was told there aren't any. Due to covid I can't get ahold of anyone. I don't even know if any of the numbers I have are real. So frustrated. Had to close my bank accounts.

- Abilene, TX, USA

Received a phone call stating that we owe $149. To process, press #1 on phone. We haven't ordered from Amazon and don't even have a computer to do so.

This is the email that i recieved yesterday february 3

Order Confirmation

Feb 3 at 1:51 PM

PrintRaw message

[email protected]

To: [email protected]

Dear Jerry Walls

Thank you, for shopping with us. You ordered LG 77" C8 OLED 4K HDR AI Smart TV (2018)(OLED77C8PUA) with Xbox One X 1TB Console

Your purchase has been divided into 2 orders. If you did not place this order please call us on 1-855-963-3115 to report this to our fraud protection team.

Order 1 of 2

Order #113-64348221-3808238

Arriving:

Monday, Feb 10

signature is required at delivery

Shipping Address:

111, Walls Ave, Wilmington,

Delaware, 19805

Total Before Tax:

Estimated Tax:

Order Total:

$5,484.10

$412.89

$5,896.99

Order 2 of 2

Order #113-5933798-5546648

Your protection plan service agreement will be sent via a separate e-mail by your seller.

Total Before Tax:

Estimated Tax:

Order Total:

$192.24

$13.46

$205.70

We hope to see you again soon.

amazon.com

Trending near you

NVIDIA Shield TV | 4K HDR Streaming...

$139.99

Samsung UN75NU8000 Flat 75" 4K UHD...

$1,597.99

P.S. If you did not place this order please call us on

1-855-963-3115 (Fraud Protection Team)

Timing 10 am to 6 pm PST, Kindly ignore if already reported

This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

- Yoakum, TX, USA

Amazon.com will not Honor gift certificates unless you give them CC or banking info/ it’s gift cards

- New York, NY, USA

Goggled looking for Amazon phone number. Called 8775629481 and asked if they had a LG sale. They informed me that they did have a phone sale but 1st I need to go to a giant food store and by a $100 google play store card. Once I bought the google play store card I called Paul back around 8:25. He explain to me that the phone will cost me $20 and then Amazon will give me back $80.

- Sulphur, LA, USA

I called 18552468989 for Amazon.com that looked like official site to return a $47.65, the man on phone said no problem that an Amazon person would pickup the camera the next day. If they come I will not give it to him. He said that since they were taking so long to process item because computer was slow he wood give me a $100 Goole play card. I was leery and confused when he offered another $300. I keep asking if this was legit and he said I called Amazon and it was legit. Needless to day I was offered $1,500 as compensation because it took 3 hours to complete transaction. I was foolish to think he woul transfer all the money to my account. I also gave my checking # and routing number. Now I am screwed and scammed. Google Play cards.

- Saint Louis, MO, USA

I made a purchase on Amazon.com that I needed to return. I googled the phone number for amazon and when I called I was told that I needed to get a google play gift card for $100 and provide the numbers by phone in order to return the items. Then they told me that my account was hacked and wanted me to go get another google play gift card for $500.

Was looking up concert info on axs.com and it redirected to this ***.

- Morenci, AZ, USA

i received an email to my in box from Amazon.com letting me know that my purchase of an $1800 computer was shipped to my address as requested, with my Order Details

Order #171-0183587-6223536

Placed on Friday July 1st 2018

Microsoft Surface Pro 4(512 GB, 16 GB RAM, Intel Core i7e)

Eclectronics

Sold by Adler Deals . . . I DID NOT ORDER . . . so i called the # to correct the error . . . there were 2 different men with a heavy Middle Eastern accent that said some God awful things to me that had nothing to do with a sale. They were making rude comments about my body parts and bragging on theirs. This was very upsetting and these ppl need to be stopped!

+1

I believe this is a scam because they keep sending me this email saying that my order has been cancelled and for me to click on a link to track my order. I have not ordered anything from amazon and I keep unsubscribing from this email and it keeps coming back. And my computer alerts me that this email may contain viruses.

- Nashville, TN, USA

THERE IS NOTHING THAT TELLS YOU THIS WHEN YOU ENTER YOUR CREDIT INFORMATION!!! When you add a credit/debit card number to your account, IF YOU DO NOT UNCHECK THE BOX that is next to "Processed as a debit card," Amazon will charge your debit card TWICE, removing the total of your purchase from your bank account TWICE. When the product is shipped, they credit your account, but it takes 7-10 days for the credit to be applied to your bank account. THUS, THEY ARE WITHDRAWING FUNDS FROM YOUR BANK ACCOUNT FOR ONE PURCHASE TWICE, WITHOUT YOUR AUTHORIZATION TO DO SO. Then, THEY ARE TYING UP YOUR MONEY FOR 7-10 DAYS!!! They initially authorize the removal of the funds, remove them, AND THEN CHARGE YOUR ACCOUNT AGAIN WHEN THE PRODUCT SHIPS. In my opinion, this is highly unethical, and borderline illegal. It's enough that Amazon has just lost my business permanently and I encourage everyone to do the same, unless you are in favor of Amazon using your money without your authorization!!!

- Lebanon, TN, USA

This company signed me up for a free month of prime membership(without notifying me) then once that month ended they charged over a hundred dollars to my debit account without my permission and without notifying me. I found out when checking my bank account. This is very hurtful since I am on a fixed income and I want others to be aware and watchful so it doesn't happen to them. They are a million/billion dollar company is this how they got they rich? If so you should have all your money taken away and locked up and throw away the key!! This is illegal and they know it!

I will attempt to add a .docx document here, though it is not listed in attachments example. I did not open the email but rather right clicked the email and selected the "reply to sender" option. The attachment is a screen-shot capture of that window.

The email came from sender: ---Thank-you-!-Amazon--- and the subject of the email was: Re: ___Congratulations___ You-have-won+$500+Amazon-Giftcard

Obviously I did not open the email and naturally did not click through to what appears to be a hyperlink in the body. I have no idea what the "broken" graphics consisted of since I didn't open the email and allow the images to load.

In your questions below this entry BBB asks a question that I cannot respond to since I didn't open the email or click-through. However, you do not offer a "not sure" response so I responded "no" as the BBB scam form requires a response to this question: "Did the scammer attempt to take money?".

Thanks.

- Ada, OK, USA

I ordered a kindle from Amazon.com on back order since they sold out on black Friday for the black Friday price. My order had been on back order for a month now when they suddenly canceled my order. When I called customer service they said they cancelled my order because they were out of stock. But when I get on the web site they do have the item I want but they are asking a price 15 dollars more and the customer service rep gets me to try to buy it at the inflated price. All I want . Is the merchandise at the price I ordered it at.

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