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Amazon.com Reports & Reviews (66)

Honestly I got banned from my асс and I don't appreciate that I cant see what orders are coming and what aren't and that annoying just contact me or just un ban my асс that seems better ugh.

- Somerset, KY, USA

On Dec. 21, 2020 after 11 a.m. I got on Amazon.com and opened my account to subscribe for Amazon Prime Video channel. I made the purchase and got the first month free, to be billed after 30 days at $17.99 a month for the service. I then proceeded to activate the channel on my Roku TV device. The code I was given to use to activate the service would not work. While my account was still open I then found a phone number for help on the official Amazon site. The man who took my call gave me his name which I did not write down. He assisted me with activation of the Prime channel from about 11:55a.m. to about 12:29 p.m. but had no success so at that time he told me he was getting tech assistance for me and immediately a man who said he was Rick got on the phone and began to help me at 12:29p.m. He told me numerous things to do on my computer in an attempt to activitate Prime and soon told me he had to take control of my computer. He kept telling me what to clik on and then he remarked that my computer had scamming sites on it and he had to clean them up. He got me connected to the Prime channel and I opened the channel to assure it was working and it was. He said he had something to do and he would call me back. Within a short time he called me. Rick told me my Amazon recent orders look legitimate but for me to check the orders on my Amazon account to make sure they were legitimate. I did and they were correct. Later he remarked about the $100.00 I had on my account and asked what that was for. I told him I would use it to buy books for my Kindle. Rick told me that completing "this" on my computer would take some time and he needed me to check my bank account now to make sure it had not been hacked and I foolishly did as I was told. I asked Rick if he was aware that I was going to immediately call my bank about this and he said yes, that he did. He said he needed to hang up but he needed me to help him by watching a movie on Prime for him so I could tell him how the channel was working. Rick had asked me for my credit card number and sometime later he asked for the "number" on the back. Rick said he would call me back and check on how the channel is working. As soon as Rick hung up I phoned my bank and was told my accounts were all fine but that this man was a scammer. I said, "but he works for Amazon, I called their help number for assistance and this last man, Rick did give me some code numbers eventually that activated my Prime video channel." The bank employee told me to shut off my computer and report to my credit card issuer right now, which I did. I learned that someone had just attempted to charge $1,000 to my card. I have e-mail that I can forward to you that shows this man tried to make gift card purchases to be sent to 2 unknown people. I had my Amazon account removed and reported this to 'Frank' at the number Rick was calling me from; 888-699-1710. Frank said the number I called was Amazon and seemed shocked and said they will investigate this.

I went to log into my Amazon account to place an order and a box popped up that said there was an issue with my account and to call them. I placed the call and they convinced me to purchase a couple of gift cards. I did and then realized this was a scam.

- Pataskala, OH, USA

A robocaller has repeatedly called my home, stating that a suspicious purchase of $729 was made at Amazon in Dayton, OH. It prompts me to press 1 to connect with customer service to dispute the transaction.

- Abilene, TX, USA

Received call saying they were from Amazon and that my account was being charged over $900 for an iPhone. I don't have an amazon.com account.

- Abilene, TX, USA

Received 2 calls from this number stating they were with Amazon and our account was being renewed for a fee. We don't have an Amazon account. When they asked for an account#, I hung up. I called the number back and a man answered and said he'd gotten several calls from consumers saying they'd had calls like this from his number.

- Abilene, TX, USA

Called and said over $900 was charged to our Amazon account for a phone and if it wasn't ours to press a button to talk to them. We don't have a computer/internet or an Amazon account.

Order that I did not placed
Thank you, for shopping with us. You ordered "Sony -XBR65A8F PlayStation 4Pro 1TB Console 4K..." and 1 other item .

Your purchase has been divided into 2 orders. For any assistance please call our customer service. ( 866-517-7324) .
Order 1 of 2
Order #113-64348221-3808238

Arriving:
In Two Business Days
signature is required at delivery
Ship to:
41224 Elderwood
Dayton , Ohio 45440
Total Before Tax:
Estimated Tax:
Order Total:
$578.00
$80.86
$658.86
Order 2 of 2
Order #113-64348221-3808238
Your protection plan service agreement will be sent via a separate e-mail by your seller.
Total Before Tax:
Estimated Tax:
Order Total:
$192.24
$13.46
$205.70
P.S. If you did not place this order please call us on (866-517-7324) to report it to our Amazon Representatives.

+1

Caller asked if I was me or my ex-husband. They said someone had opened an Amazon account in my name in another state and charged on it. I said I didn't have an Amazon account. They told me to get on the computer and they'd help me take care of it. I told them I didn't have a computer and they hung up on me.

- Brookpark, OH, USA

I received a box of rubber gloves in the mail. It came from China. Amazon order. I never ordered these gloves. Nobody in my family ordered it. I opened the box. The box was soaking wet. Everything inside was wet. There were maybe one hundred gloves inside the box. No bill was inside. My son told me not to open anything from China.

+2
- Abilene, TX, USA

Caller said someone tried to charge on my husband's Amazon account and to press 1 to talk to someone about it. They called Friday and Saturday from one number and then Sunday from a local number.

+1

I received a email from amazon which I never ordered this product.

Got suspicious emails asking for bank card number. And bank statements. Still can't get into my account. They said my orders were frozen but i was still getting emails saying things were shipped. I called the number they gave 1800 201 7575 and asked for a manager n was told there aren't any. Due to covid I can't get ahold of anyone. I don't even know if any of the numbers I have are real. So frustrated. Had to close my bank accounts.

- Abilene, TX, USA

Received a phone call stating that we owe $149. To process, press #1 on phone. We haven't ordered from Amazon and don't even have a computer to do so.

This is the email that i recieved yesterday february 3

Order Confirmation

Feb 3 at 1:51 PM

PrintRaw message

[email protected]

To: [email protected]

Dear Jerry Walls

Thank you, for shopping with us. You ordered LG 77" C8 OLED 4K HDR AI Smart TV (2018)(OLED77C8PUA) with Xbox One X 1TB Console

Your purchase has been divided into 2 orders. If you did not place this order please call us on 1-855-963-3115 to report this to our fraud protection team.

Order 1 of 2

Order #113-64348221-3808238

Arriving:

Monday, Feb 10

signature is required at delivery

Shipping Address:

111, Walls Ave, Wilmington,

Delaware, 19805

Total Before Tax:

Estimated Tax:

Order Total:

$5,484.10

$412.89

$5,896.99

Order 2 of 2

Order #113-5933798-5546648

Your protection plan service agreement will be sent via a separate e-mail by your seller.

Total Before Tax:

Estimated Tax:

Order Total:

$192.24

$13.46

$205.70

We hope to see you again soon.

amazon.com

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NVIDIA Shield TV | 4K HDR Streaming...

$139.99

Samsung UN75NU8000 Flat 75" 4K UHD...

$1,597.99

P.S. If you did not place this order please call us on

1-855-963-3115 (Fraud Protection Team)

Timing 10 am to 6 pm PST, Kindly ignore if already reported

This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

- Yoakum, TX, USA

Amazon.com will not Honor gift certificates unless you give them CC or banking info/ it’s gift cards

- New York, NY, USA

Goggled looking for Amazon phone number. Called 8775629481 and asked if they had a LG sale. They informed me that they did have a phone sale but 1st I need to go to a giant food store and by a $100 google play store card. Once I bought the google play store card I called Paul back around 8:25. He explain to me that the phone will cost me $20 and then Amazon will give me back $80.

- Sulphur, LA, USA

I called 18552468989 for Amazon.com that looked like official site to return a $47.65, the man on phone said no problem that an Amazon person would pickup the camera the next day. If they come I will not give it to him. He said that since they were taking so long to process item because computer was slow he wood give me a $100 Goole play card. I was leery and confused when he offered another $300. I keep asking if this was legit and he said I called Amazon and it was legit. Needless to day I was offered $1,500 as compensation because it took 3 hours to complete transaction. I was foolish to think he woul transfer all the money to my account. I also gave my checking # and routing number. Now I am screwed and scammed. Google Play cards.

- Saint Louis, MO, USA

I made a purchase on Amazon.com that I needed to return. I googled the phone number for amazon and when I called I was told that I needed to get a google play gift card for $100 and provide the numbers by phone in order to return the items. Then they told me that my account was hacked and wanted me to go get another google play gift card for $500.

Was looking up concert info on axs.com and it redirected to this ***.

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