(909) 809-5324 Reports & Reviews

(909) 809-5324 Reports & Reviews (8)

Scammer's phone 909-809-5324
Scammer's website roadassistanceconnect.com
Scammer's address n/a
Scammer's email n/a
Country United States
Type of a scam Other
Initial means of contact Phone

towing recovery

I own 10 acers in Palatka, Florida. My friend Zane Wyatt who lived here in is Holiday Rambler 38' motor home was leaving to go back to Pennsylvania got his motor home stuck in sand down to the rear axle Tuesday evening on 26th of Sept 2023. Wed morning called a roadside assist to wench him he called and spoke to a lady named Toni. He had the Good Sam Club but she stated they work with them but he would have to pay up front with a credit card and Good Sam Club would reimburse him. Zane only had cash and a debit card. Toni stated it would be 1300.00. Zane had to leave that day and Toni stated they would have a tow service out within 45 min to and hour. I gave her my Discover card it declined at first Discover text me and I text back I did charge it so Toni re-charged it and it went thru. We waited 2 hrs never showed up, Zane called back and canceled got another tow service out. I called Discover And tried cancel but they stated I would have called on 10/8/2023 to dispute it. On Oct 3rd 2023 I called Alvin at 786-472-1235 he collects the money for diff companies but did send me the invoice told me to call them. I called 909-809-5324 spoke with Jel she stated that Zane did cancel and they would reimburse my Discover card the invoice was for 1483.00 not 1300.00, she stated it would take 7 to 8 days. I called back 909-809-5324 no answer no one answered called several times same thing. 10/13/2023 8:00 am called 786-472-1235 not open yet. 10/13/2023 at 9:03 am got a call back from Christopher at 786-472-1235 went over the whole incident with him they are just the company that collects the money and puts it in their account. There is nothing he can do until they request a refund. This needs to be stopped these people are ripping people off left and right. Please help Jonathan

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Type of a scam Other

Scam Towing company

I had ordered a tow, waited for three hours, tow didnt happen.
I have been fighting with them to get a refund. I am still in the fight, this happened a week ago. I told them i will call them daily until my funds are returned, I will also file a complaint with the attorney Generals office in their county stating they are a fraudulent company. You can also file a compalint with the title comapny that holds a business license for them, letting them know they are not a company and operating fraudulently. This is not the first company ive had to do this with. Unfortunately there is an uptick in these kinds of companies, but we have to fight giving up is not an option. ( i did get my money back from the first company) people get tired and give up and they win cuz they keep your money.
I flat out told him " if i do not get the refund I am filing a complaint with the attorney Generals office , and I will call you everyday, you may as well memorize my name"

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Type of a scam Other

Scam

They didn't show up took my payment then wanted more money keep calling wit were rude what's this world come to

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Please Do Not….

This company calls themselves 24/7 Roadside and Towing. I called while in South Carolina out of desperation. The company took my money and never dispatched assistance to replace a tire after two hours, I kept getting calls from different numbers saying that someone was on the way which was false. They charged my credit card and are refusing to refund the amount charged.

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File a clomplaint at the attorney generals office in California

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Scammer's phone (909) 809-5324
Scammer's address 135-136 Calhoun County School District SC USA, SC, USA
Total money lost $1,699
Type of a scam Online Purchase

To Whom This May Concern:

I was in a car accident on 5/15/2023, on I-26 heading East, between Columbia, SC and Charleston, SC. I googled a Towing Company on the Google search, and the "24/7 towing service LLC" populated up at the top of my search. I called the “towing company” and was told they could send a driver/tow- truck and it would take 30-45 minutes. Due to the time of day: 7:00pm, and the mileage to tow my vehicle, (about 110 miles) it would be $1,699. As I was in a dangerous situation, and needed help with a tow-truck, I gave them my credit card number. About 30 minutes later, I realized this was fraudulent; no one was coming, I called the phone number back and no one answered, additionally Barclays JetBlue Mastercard credit card company alerted me of the Fraud. I called Barclays JetBlue Mastercard credit card company immediately and reported the fraud activity and to not allow the payment. My credit card was cancelled, and I was reissued a new one. I called Barclays JetBlue Mastercard credit card company back the next day 5/16/2023, to make sure the charges were reported, and I wouldn't be charged. I was told the hold of $1,699 was released, and the case was being turned over to the fraud department.

This was the last I had heard of this matter until 7/25/2023. I looked over my credit card statement and saw the charge for $1,699 on there. I investigated it, and saw that Barclays JetBlue Mastercard credit card company, posted the charge on 7/18/2023.

I called Barclays JetBlue Mastercard credit card company immediately, on 7/25/2023 and spoke to three different people, over the course of two hours. I was told the case would be reopened, but that the fraud department investigated the case, and determined I am responsible for the charges.

I have not received an invoice from the “24/7 towing company.” This is a SCAM. There were no services rendered. Come to find out, the “company” is in California. Again, I am in South Carolina.

Overview of my experience: The towing company said that they work with your insurance company, they take your policy number, took my AAA information, and aid that it will be covered—however you have to pay them upfront as a security for the driver, assurance of using their company, and they abuse your current situation. When I spoke to State Farm and AAA, and realized there was no communication from the 24/7 towing company, I cancelled right away and dispatch wasn't even there yet. (In total, I was on the side of the road over five hours. They cussed at me, on the phone and hung up on me. I tried to call back and I was blocked- how is this a legitimate company? Employees sound like they are in a call center where it is very loud. They are rude, unhelpful, and disrespectful. They have one motive: to steal your money and as this is not a legitimate company, there are no services to be rendered.

There are also multiple phone numbers for this "company."

• 415-403-2985: Automated Text I received on 5/15/2023.

• 855-256-1334: Phone number I received from Barclays JetBlue Mastercard credit card company, on 7/25/2023, stating from the Barclay’s employee, that was the company's phone number, the fraud department has on file.

• 909-809-5324: Phone number on the "invoice" to call.

• There is not a legitimate mailing address, phone number or email address to reach these people.

•

•

Please see the photos I have below:

• Photo 1: Screenshot of the “invoice.” The mailing address is incomplete. It's not even a real address and does not have the city on there.

• Photo 2: Fraud Alert from Barclays JetBlue Mastercard credit card company - to which I called immediately to report as fraud and stop payment.

• Photo 3: Screenshot showing the charge date (5/15/2023) and then the post date (7/18/2023) from Barclays JetBlue Mastercard credit card company:

• Photo 4: The phone number Barclays JetBlue Mastercard credit card company provided to me, that that is the phone number they had for the towing company. I called on 7/25/2023and was yelled at by a woman, insulted, hung up on, then blocked. I cannot call that number back from my cell phone: 843-709-1781. How is that a business? Let alone a company if I cannot call them back and get blocked (cancelled call)?

• Photo 5: Another phone number, from an "automated text" from the towing company.

I have attempted to file a claim with the Better Business Bureau, and based on the address information provided by this “towing company,” I cannot even complete the claim, as there is no city or address:

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24/7 Towing Scammed me for $297 USD and delivered no service

On May 19, 2023, while traveling on I-95 Southbound through Richmond Hill, Georgia, I had a tire to blow out. I made it to the shoulder. I google to find roadside assistance. 24/7 Towing LLC pops up with the phone number, 909-809-5324. I called and gave them a rundown of the situation. They provided a site for payment by text to my cell. I paid $297USD with my Chime Debit Card. After an hour of no-show, I called and canceled. I then contacted Georgia 511-CHAMP who responded immediately within 30 minutes and resolved my issue at NO CHARGE. I have reached out to 24/7 as early as today, Sunday, July 23, 2023, with no resolution or return of my funds. Please spread the word to never use these people because you will be a scam.

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Scammer's phone (909) 809-5324
Scammer's website Online via Google
Scammer's address WI, USA
Total money lost $635
Type of a scam Online Purchase

The transmission on my wife's car failed while visiting a friend. Stranded by the side of the road she used her smart phone to find a web site called "24/7 Towing LLC". She called the number provided (909) 809-5324 and talked to a person telling her to give them 45 minutes to send a tow truck to arrive and asked for her credit card number. Since she only had her Debit Card with her at the time, she surrendered that. One hour later she called 24/7 Towing LLC asking where the tow truck was. The rep said to give them another 45 minutes. Another hour later and no tow truck. She called 24/7 Towing again. And once again they asked for another 45 minutes. Finally after 3 hours of waiting she called 24/7 Towing and canceled the service which was NOT RENDERED. Unfortunately they won't reverse a charge of $635.08 and either hangs up on me when I call or says a manager will return my call when available which they never do. WATCH OUT FOR 24/7 TOWING LLC!!! It's a scam! (No info can be found on "24/7 Tow" or phone (909) 809-5324).

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(909) 809-5324