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(888) 881-9278

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(888) 881-9278 Reports & Reviews (1)

- Mocksville, NC, USA

I RECEIVED A LETTER IN THE US MAIL TO MY ADDRESS STATING THAT THEY ARE WITH THE EQUAL HOUSING OPPORTUNITY ADVISING A FIL NUMBER OF PB394D97 OFFERING RE-NEGOTIATION ASSISTANCE ON A MORTGAGE LOAN MODIFICATION. THEY PROVIDED ALL OF MY LOAN INFORMATION INCLUDING THE TOTAL AMOUNT OF MY LOAN, INTEREST RATE, AND MONTHLY PAYMENTS. THEY OFFERED TO NEGOTIATE WITH MY CURRENT MORTGAGE SERVICER TO REDUCE MY INTEREST RATE. AT THE END OF THE OFFER, IT STATES “THIS WILL BE OUR FINAL ATTEMPT TO CONTACT YOU.” TWO WEEKS LATER, I GET THE SAME LETTER AGAIN. SO I CALLED THE TOLL FREE NUMBER ON THE OFFER TO SEE WHAT THEY WANTED AND TO ASK THEM TO STOP SENDING ME STUFF. THE FIRST TIME I CALLED, I WAS AUTOMATICALLY PUT ON HOLD FOR ABOUT 20 MINUTES. I THEN HUNG UP AND CALLED BACK. A FEMALE SUBJECT ANSWERED THE PHONE AND IDENTIFIED HERSELF AS “PROGRESSIVE GROUP.” I ADVISED HER I WAS CALLING IN REFERENCE TO THE OFFER LETTER THEY SENT ME. SHE SAID NOTHING, RATTLED THE PHONE AND HUNG UP. I ATTEMPTED TO CALL BACK MULTIPLE TIMES AFTER THAT CALL, AND WAS AUTOMATICALLY PLACED ON HOLD.

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