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(877) 499-4406

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(877) 499-4406 Reports & Reviews (68)

- Collinsville, OK, USA • Apr 17, 2025
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Final notice to avoid coverage home warranty with FANNIE MAE MORTGAGE

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- Berlin, MD, USA • Apr 16, 2025
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Received a letter in the mail stating 'it is important you contact our office at ###-###-#### upon receiving this notice to avoid any unnecessary delays in your coverage before 04/15/2025. Our records indidate that you have not contacted us yet to get your home warranty up to date. You are receiving this notice because your property's home warranty secured by ****** ******* *** may be expiring or may have alreast expired

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- Cullman, AL, USA • Apr 14, 2025
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I received a letter addressed to me, claiming that my home warranty was about to lapse and urging me to call immediately to avoid "unnecessary delays." It was signed by an Andrew Thompson, listed as the Program Director. Like others have reported, my letter stated the home warranty was administered by a company called "Warranty Global Group." It appears to be a phishing attempt, as it included my correct name, address, and even my lender information. Out of caution, I called the number provided—but from a different phone than my own. I was prompted to press 1 for English, then heard hold music. Shortly after, it sounded like I was being connected, but more hold music followed. I waited on the line for about five minutes, but no one ever answered, so I hung up.

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- North Kingstown, RI, USA • Apr 10, 2025
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Home warranty company sending letter like "FINAL NOTICE" and "IMEDIAT8ACTION REQUIRED" With my mortgage lenders name right on the front. Two aspects were particularly deceptive: using my lenders name on the front to imply my bank is trying to contact me urgently, and the body of the letter that implied my home warranty is about to expire.

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- Arlington, TX, USA • Apr 09, 2025
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I have received multiple letters from this same "company", attempting to get me to buy a "home warranty". They never give a legitimate address, email, or name, but do give me a phone number associated to "scammers" on your website. A phone number is my only means of contacting them, which I do not do. Their English speaking phone number is 877-499-4406. They have another number for Spanish - 877-515-1430. While they don’t give a LEGITIMATE name on their ad, they do leave a sentence at the bottom of the letter stating; "Superior Home Protection is not affiliated with your current mortgage holder." However, they don’t have my CURRENT mortgage holder’s identity.

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- Houston, TX, USA • Apr 05, 2025
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Fake notice in mail saying home warranty will cancel

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- Houston, TX, USA • Apr 03, 2025
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Scam sent by mail. They claimed that my property's home warranty may be expiring or may have already expired. It stated to call 1-877-499-4406 to avoid delays on my coverage. However, I do not owe anything towards a property home warranty coverage.

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- Baton Rouge, LA, USA • Mar 25, 2025
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Insurance on fannie mae mortgage

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- Midlothian, VA, USA • Mar 25, 2025
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Immediate Response Requested mail letter stating that my home warrenty is either expired or about to expire. Includes home address and lender used

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- Waban, MA, USA • Mar 25, 2025
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This notice is to inform you that the properties home warranty may be expiring or may have already expired. Our records indicate that you have not contacted us yet to get your home warranty up-to-date. Please call immediately as this will be our final attempt to notify you about activating your home warranty. Failure to call and prevent a potential lapse of coverage could result in you being liable for all costs associated with any home repairs. however, you still may have time left to activate a warranty on your home before it’s too late. No inspection will be required and final acceptance of subject to your ability to meet eligibility requirements. We reserve the right to revoke your eligibility for service coverage after the expiration date of April 3, 2025. Please respond immediately by calling 1-877-499-4406.

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- Chelmsford, MA, USA • Mar 25, 2025
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Misleading mail notification disguised as coming from 'Lender Info: FANNIE MAE MORTGAGE'. "This notice is to inform you that the property's home warranty at XXXXXXXXXX Secured by FANNIE MAE MORTGAGE, may be expiring or may have already expired." Signed by Andrew Thompson.

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- Yulee, FL, USA • Mar 18, 2025
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received a letter in the mail about home warranty, made it seem like it cam from my mortgage company. asking me to contact them immediately, to purchase the new warranty

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- Windermere, FL, USA • Mar 12, 2025
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Letter received indicating that I must call 877-499-4406 or my home insurance may be revoked by 03/14/2025.

Signed by Andrew Thompson listing same number ending in 4406.

No return mail address noted.

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- Watkinsville, GA, USA • Feb 24, 2025
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I got a letter in the mail stating “Final Notice” and urgent that my home warranty was or is already expired. My and husband’s names were used and our mortgage co was noted. I called the number and was told my warranty had lapsed, but I should reactivate now. I questioned that we ever had this coverage and was told I did, “everyone has to have it”. When I asked who’s been paying for it, he acted so confused that I was so ridiculous for asking questions and not just reactivating. He kept saying he didn’t understand why I was questioning. He pretended like he didn’t even understand what I was asking and finally said, “Do you want the coverage or not?” I said, “no”, and he huffed and hung up. The letter was official looking and had info that seemed like a scare tactic. It even had an expiration date listed for next week, but I never had this coverage! The letter was surely misleading, and the person who answered the phone was very rude and acted as if I was very stupid not knowing I’ve had this coverage (but I never had it).

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- Raleigh, NC, USA • Feb 21, 2025
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Claimed to be from the "Home Warranty Division" (private & confidential) and was sent by Andrew Thompson, a Program Director. Phone number provided was 1-877-4406. Said operating hours were M-F from 7am to 7pm CST and Saturday from 9am to 2pm CST. No other real information except some vague threat/warning that my home warranty may be expiring or may have already expired. Oh, and there claims to be an existing customer ID number, which I'm assuming is to help make it seem legit. No company name listed. No website or address listed. And my home warranty is fine, thank you.

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- Bloomington, IN, USA • Feb 15, 2025
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Letter received in the mail claiming immediate response to activate a home warranty before it’s too late. There was only a phone number to call.No address or company name on the letter. They used the name of my mortgage lender on the letter to seem legitimate. The contact person is Andrew Thompson, Program Director, call 877-499-4406 or 877-515-1430 for Spanish Speaking.

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- Simpsonville, SC, USA • Feb 10, 2025
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A letter was received in the mail stating that my home warranty was expiring, pretended to be associated with my loan holder. Requested $295 to renew my home warranty. When questioned further, they hung up on me. I called the loan holder, they confirmed the company was not affiliated with them.

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- San Antonio, TX, USA • Feb 04, 2025
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Home Warranty Division

Final Notice

Only 877 phone number

No contact address, website or email address

Andrew Thompson Program Director

Home Warranty administrate red by Warranty Global Group

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- Pompano Beach, FL, USA • Feb 03, 2025
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Letter regarding home warranty. This is not the company my home warranty I currently have and the letter reported that I was about to lose all of my coverages and services if I did not call to renew.

Alternative phone number given (for spanish speakers): 877-515-1430

Listed program director: Andrew Thompson

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- Fredericksburg, VA, USA • Jan 23, 2025
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Received a letter in the mail alleging that my home warranty was or had expired. It listed my home address and the lender I used. It includes a customer identification number. It provides no other identification for the company. It states the Program Director is Amber Lawrence. No email nor website is provided. Just because of the hours of operation provided in CST, I'm going to assume this location is somewhere in the midwest. At the bottom of the letter it says the following: "Superior Home Protection is not affiliated with your current mortgage holder. Home Warranty Administered by Warranty Global Group."

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