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1(888) 413-5452

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1(888) 413-5452 Reports & Reviews (106)

- Houston, TX, USA • Apr 30, 2024
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Received a post card stamped "First Class Mail, Presorted, U.S. Postage Paid, St. Louis, MO, Permit No. 1999". Said home warranty was about to expire, call 888-413-5452 "for uninterrupted protection". Included Registration ID and PIN to use.

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- Lake Ozark, MO, USA • Apr 30, 2024
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The person on the phone would not reveal the name of the warranty company that was on record as expiring connected to my home address. I inherited my current primary residence and all necessary documents have been located. None of the documents included a home warranty company that was originally implemented back in 2014. The person on the other end of the phone call was very hateful and disrespectful. The person on the other end of the phone call had incorrect information about the property. I ended the call before any monetary amount could be discussed to put the so called expired home warranty policy back in force.

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- Owings Mills, MD, USA • Apr 30, 2024
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There was no company address. Post card received First Class mail Presorted, U.S. Postage paid, St. Louis, MO; Permit No. ****.

Content of post card:

County Deed Records

Type of Location: Dwelling; Component element Carrier: Mechanical Systems; Coverage Area: Inside / Outside

Expiration Date: 5-17-2024; Notice Date: 4-25-2024; Home Inspection: Waived; Usage Limit: Continual

Registration ID: XXXXXXXXXX PIN: XXXX

Warranty Replacement Notice

CALL ###-###-#### for uninterrupted protection.

Hours of Operation: Monday-Friday 7:00a,-7:00pm CST, Saturday 10:00a, - 4:00pm CST

REGISTRATION IS REQUIRED FOR CONTINUED PROTECTION

Dear XXXXXXX XXXXXXXXXX,

This is your Warranty Replacement notice advising you to contact our offices

so you do not have a lapse in coverage for all available covered components.

With active services, all repairs and replacements will be covered that reflect

your updated paperwork. Call ###-###-#### now before it's too late and your

expiration date expires leaving your home at risk of expensive repairs and/or

product replacement.

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- Sarasota, FL, USA • Apr 29, 2024
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Mail fraud attempt to collect fees

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- Columbus, OH, USA
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Received postcard in mail saying it's a "county deed records" that my warranty for my dwelling inside and out was expiring and I had 5 days to renew. No identification whatsoever on the card. Just the 888 number and a "pin" and "registration" number.

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Post Card received stating my homeowners warranty is about to lapse. I don't have a homeowners warranty.

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- Ocala, FL, USA
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Double sided post card received; one side appeared to be from a Home Warranty Division, the other side appeared to be from County Deed Records. Registration was required for continued protection, mechanical systems, inside/outside coverage, continual usage limit, home inspection waived. There was a Registration ID and a PIN on the card (both sides the same). WARRANTY REPLACEMENT was printed on one side. It was mailed with Postal Permit No. 1999, First Class Mail, Presorted, U.S. Postage Paid St. Louis, Mo.

We did not call to get more information and we have no idea what this is for. I mark this a SCAM that is targeted at elderly homeowners because we live in a 55+ community.

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- Pittsburgh, PA, USA
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On April 11, 2024, I received a postcard in the US Mail, addressed to me, with the heading Home Warranty Division, for Warranty Replacement claiming that I had "Mechanical Systems" warranty coverage that was going to expire on 4-26-2024. The Coverage Area was both "Inside/Outside" the home and a Home Inspection would be waived. It directed me to call 1-888-413-5452 for uninterrupted protection.
The postcard read as follows "REGISTRATION IS REQUIRED FOR CONTINUED PROTECTION This is your Warranty Replacement notice advising you to contact our offices so you do not have a lapse in coverage for all available covered components. With active services, all repairs and replacements will be covered that reflect you updated paperwork. Call 1-888-413-5452 now before it's too late and your expiration date expires leaving you home at risk of expensive repairs and/or product replacement."
It also contained a REGISTRATION ID and a PIN to use when you call the provided phone number.
I did not call the number provided since I do not have such coverage and, therefore, I knew it was a scam.

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Got a County Deed Records, registration Required, continued protection to a person who was 80 yrs old 40 Years ago!
This prior neighbor would be 120 yrs old now!

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+1
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- Rogersville, MO, USA
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Home Warranty Division

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- Monte Vista, CO, USA
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I received a post card in the mail for a home warranty. I believe this is a scam. There is no identifiable information on the post card that arrived in the mail. He was very pushy, and kept trying to get me to purchase the warranty plan even after I told him I was not interested. I did not share any information with him. When I asked, he said he was with Forever Home.

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- Clemson, SC, USA
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My husband received this threatening letter in the mail. I advised him that it was an obvious scam. I then called the number they had listed and told them that sending these types of threatening letters in the mail is dangerous to older people.

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- Concord, MA, USA
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Received a postcard in the mail "COUNTY DEED RECORDS" stating that the Warranty Replacement for Mechanical Systems in our home was expiring on 3/15/2024. We don't have any home warranty. There was no company listed, no address, no website, nothing but a phone # to call and a registration ID # to reference. The card was bulk mailed from St. Louis, permit #1999. This is a scam to take money by convincing some poor, unsuspecting person into believing they have a warranty on their home that they need to renew.

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- Catawba, NC, USA
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Provided Registration Fee Voucher that likely would have led to getting back account information.
No company name
Only phone number.
Was targted at my mother, who is 85.

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- Gallatin, TN, USA
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There was no ID of where letter came from, only the phone #. I realized it was fake so I did not reply. I read this questioner wrong and was giving my address not theirs

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- Goodlettsville, TN, USA
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we received the postal card Home Warranty Division on one side stating Warranty replacement notice asking us to call for uninterrupted protection. On the other side County Deed Records stating warranty replacement notice asking us to call 1-888-413-5452 for uninterrupted protection. We have no such account and decided it was a scam. Checked the phone number to find your site and was convinced it is a scam. Did not call the number so they have no more info than our name and address which was printed on their card.

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- Bellevue, NE, USA
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Postcard sent first class - home warranty scam 

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My parents received a postcard that said their home warranty is about to expire...the home isn't even a year old? I call the number and a rapid speaking CSA answered. When I attempted to ask a question, he placed me on hold. When he returned with his narrative about the $399 down payment, I asked what company this warranty was with. He said 'Zurich'; they've been in business for over 100 years. So have most insurance companies. When I requested paperwork regarding this policy be sent to my parent's home, he started condescending. "Well, it is done over the phone so I wouldn't have a copy of that!" Then I said well, you have something in writing about the policy send it to the address. He got mad and said I was being placed on the "program block list" to not participate in the program. I guess I am supposed to be scared & believe that a customer service agent who answered the phone and has permanently banned me from doing business? If that was a possibility, he wouldn't have the authority to take such an action for a company that has been in business for over 100 years. By the way, I told him that I saw online that this is a scam.
888.413.5452
888.413.5452

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+8
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Came home from work as usual, went to my mail box and found a letter telling me that my home warranty is going to expire soon…… I rent, I do not own a house. I don’t know how they got my address and name as well.

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+5
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- Granbury, TX, USA
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Received a post card from County Deeds Records/Home Warranty Division. with expiration date to renew my warranty for all mechanical systems in our home. We do not have a home warranty. Call to be removed form their mailing list. They swear we have a home warranty, but refused to give a company name or headquarters location.

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