Sign in  

1(888) 413-5452

Sharing is caring! Are you having problems with 1(888) 413-5452? Use ScamPulse to file a complaint.

1(888) 413-5452 Reports & Reviews (158)

- Punta Gorda, FL, USA • Jan 27, 2026
Report

I've been contacted by these scammers numerous times, when checking their phone number this scam goes as far back to 2024. Their letter is deceiving it leaves you to believe that you have done business with them and (the warranty you never had) about to expire. Why can't people get a job?

I'm reporting this in hope that someone doesn't get scammed

Useful
Reply
- Duncanville, TX, USA • Jan 26, 2026
Report

Letter received. No company name, no address, no e-mail, no website, just a name: Vicky Mercer, who was reported as scam in 2025. This letter was not dated, BUT:

It had assigned us a Customer ID #; it mentioned expiration date 1/30/2026.; It was labeled "FINAL NOTICE". It included a "cut out" temporary ID card.

It urged us to call 1-888-413-5452. It was "signed" by Vicky Mercer as the Program Director.

It stated operating hours as Mon-Fri. 7 a.m. to 7 p.m. and Sat 10 a.m. -4 p.m. CST.

The letter clearly was aimed at vulnerable people using a "scare tactic" -- probably for the elderly.

We have not used any home warranty insurance companies in 20+ years. Had a bad experience with one and lost interest.

If this is a valid company, they need to be rebuked for their unethical "advertising".

Useful
Reply
- Jackson, MS, USA • Oct 21, 2025
Report

Got a post card in the mail wanting me to call 18884135452 about a home warranty

Useful
Reply
- Stoutsville, OH, USA • Oct 20, 2025
Report

This scam arrives in your mail in the form of a double sided postcard that reads "home records division" on one side and "Homeowner protection division on the other." There is information on this postcard that can be found via public information on the internet via someones records, and they provide a 'ID' and 'pin code' for you to use that is there to prove that you did indeed receive this postcard. It stresses that your home warranty is set to expire, and that you should 'act now before it is too late.' There are videos on youtube from local news stations that talk about this scam, one such video that I found being from KSL News Utah. From what other people say in facebook groups who have encountered this scam from all across the USA, these scammers will ask for your credit card information over the phone to renew the 'warranty', they then take your money (likely stealing your credit card information to boot), and nobody actually comes to 'inspect your home'.

Useful
Reply
- Collierville, TN, USA • Oct 09, 2025
Report

Received post card in the mail. Researched name & phone number as there are no specific details regarding my mother's home listed outside of the address. Ran across similar scam documented on ScamPulse.com website.

Useful
Reply
- Hilliard, OH, USA • Sep 23, 2025
Report

Received a post card directing me to contact the company about continuing a warranty that I never purchased. They give a name of "Homeowner Protection Division" but no address, email or website. Hours of operation are Monday-Friday 6am - 7pm CST, Saturday 10am - 4pm CST. Post Mark says Dallas TX. There's a Registration ID and PIN #. Looks real but I don't recommend calling them.

Useful
Reply
• Sep 19, 2025
Report

Received postcard showing only scammer's phone number and "Postage Paid Presorted First Class Mail, Dallas TX, Permit No 2650". This was a "Warranty Replacement notice" advising me to contact the phone number so I do not have a lapse in coverage for all available covered components. No idea who sent it. (Zip Code was not shown on postcard but had to insert numbers to get through this report.)

Useful
Reply
- Columbia, MD, USA • Sep 18, 2025
Report

Received a card via the postal mail for registering a warranty replacement for my home's "mechanical systems". There is no company name, no website, and no return address. It only list a phone number I have to call and the hours of operation. I have attached a redacted picture of the card.

Useful
Reply
• Sep 15, 2025
Report

Known scam. Received US Mail Postcard, Side 2

Useful
Reply
- Palermo, ME, USA • Sep 10, 2025
Report

I received a postcard in the mail addressed to my husband who recently passed away. It sounded like he had an insurance policy for the house that I didn't know about and it needed to be renewed. I called to see what it was and after a few minutes I said that they sound like they're trying to sell me something that I neither need or want. As I hung up the person on the line said that it took me long enough to figure it out.

Useful
Reply
- Tracys Landing, MD, USA • Aug 27, 2025
Report

They said it was home warranty services that covered my electrical and plumbing only and that my homeowners insurance wouldn’t cover that and they’d agree that this was an optional service and it’s in my best interest. They did not identify themselves on initial answer, and tried to over power the conversation as a scare tactic.

Useful
Reply
- Randallstown, MD, USA • Aug 25, 2025
Report

Received a postcard purporting to be a Warranty Replacement Notice from "Homeowner Protection Division". It looks very much like an official notification claiming that contact is required within 3 weeks to have uninterrupted service. The postcard was addressed to my spouse who is elderly. He was about to call them to find out what was going on and hoping to get a better deal. I stopped him in time because there is no discernable company name and doesn't match up with our homeowner and insurance documentation.

Useful
Reply
- Cabot, VT, USA • Aug 20, 2025
Report

Postal card "Registration is required for continued protection" Obvious scam.

Useful
Reply
- Crockett, TX, USA • Aug 20, 2025
Report

I've received another card in the mail that said,"Home Records Division" again. And they want me to fall for their scam. And I don't own a house.

Useful
Reply
- Osceola, MO, USA • Aug 12, 2025
Report

I received a piece of mail from a company named "home owners protection division". I don't do business with them and believe that they are a scam.

Useful
Reply
- Columbia, MO, USA • Aug 07, 2025
Report

This postcard was mailed to us - no return address or website listed. It claims to be from “Homeowner Protection division”

It looks “official” but we looked it up and saw it was a scam.

“This is your warranty replacement notice advising you to contact our offices so you do not have a lapse in coverage for all available covered components. With active services, all repairs and replacements will be covered that reflect your updated paperwork. Call 1888-413-5452 now before it’s too late and your expiration date expires leaving your home at risk of expensive repairs and or product replacement.”

Useful
Reply
- Columbus, OH, USA • Aug 04, 2025
Report

I received a postcard dated 7-31-25 addressed to : **** ***** my significant other who does not own my home. It came from Home Owner Protection Division in Dallas, Tx Permit 2650. 334422-10. Not business name or address, nor email or URL.

Want him to call so there was not lapse in coverage of home warranty. Which owner does not have. Said expirations date of coverage now is 8-29-25. I will not call them. I am doing this scam report with the Central Ohio BBB.

Useful
Reply
• Jul 31, 2025
Report

Received postcard in the mail with company name, no address, no website. Had my information.

"This is your Warranty Replacement notice advising you to contact our offices so you do not have a lapse in coverage. Call 1-888-413-5452 before it's too late and your expiration date leaving your home at risk with expensive repairs and/or product replacement."
COMPLETELY BOGUS
Photo 1 proof in review #17905180 about 1(888) 413-5452

Useful
Reply
- Gresham, OR, USA • Jul 31, 2025
Report

sent postcard with my name and address. claim to offer home repair service

Useful
Reply
- Essex, MD, USA • Jul 17, 2025
Report

Home Warranty Replacement notice, advising me to contact them so I don't have a lapse in coverage. company information, only phone number ###-###-####, not someone I've done business with

Useful
Reply
Check fields!

Report 1(888) 413-5452


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

1(888) 413-5452 Contacts

1(888) 413-5452 associated photos:


If you know any contact information for 1(888) 413-5452, help other victims by adding it!

Add new contacts
ScamPulse.com
1
1(855 - 1(443