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Wise.com

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Wise.com Reports & Reviews (3)

- Leslie, MO, USA

I believe this was a Phishing attempt of some type as The email was sent to inform me about an important update to enhance the security of my Wise account, an account of which I had no Knowledge. The email informed me that "Action was Required" to "Activate the Wise App and Confirm my Personal Details"; and records show that I had not yet activated the Wise App, their secure platform for managing transactions; and To ensure uninterrupted access and maintain the highest level of security, they kindly asked me to log in with the login button and activate the Wise App and verify my details by December 30th; and If I did not complete the activation process by the specified date, I may experience limitations such as:

Inability to send or receive money

Restrictions on adding funds to my balance and allow me to still retain access to my current funds and can continue using my Wise card for purchases and ATM withdrawals.

I suspect that someone has failed regarding the security of bank transactions. Please let me explain quickly what happened.

I have been a Wise customer for years and I tried to make a transaction of 3000$ (from CAD to EUROs). First time I tried the Interac e-transfer, because typically I do the direct debit option.

On April 7, 2023 I did a transaction thru *** app. I filled out the email (what I got from the Wise - *** ******** *** ****) for the transaction (Interac e-transfer) and I sent the money 3000$. Then, after a couple of minutes I got confirmation email that money was deposited to some weird name person ,,TIWARI PARI (PARI TIWARI),, (looks like from India). Then I contacted the Wise, if I did all correct. They told me that all looks good for now and I have to wait 2 working days for the process.

Now it has been more than two weeks since I got email confirmation of that transaction. Of course I did correspondence with both institutions like my bank *** and the Wise. They are both telling the same thing. The *** is telling me that money was deposited. The Wise is telling me that they didn't receive anything from me. I did lose 3000$ and I don’t have any idea where my money is now.

Still I don't understand one thing. When I did transfer to the correct email address ,,[email protected],, (*** ******** *** ****) why my money was received to a person with name ,,TIWARI PARI (PARI TIWARI,, (*** ******** *** ****).

I am using ******** **** software for both platforms, smartphone and laptop, for a couple years. I am pretty sure that I didn't click on any spam or scam that time.

NEWS! I got detailed information from *** about the person who picked the money.

Suspicious person:

Pari Pari Tiwari

[email protected]

604-789-1589

I found something on the ****** website about the Wise. As you can see ** ******** ********** of the comment below, something very similar happened on April 10, 2023 with the same name of transaction recipient ,,TIWARI PARI (PARI TIWARI),,

Posted by ************ 9 months ago

DON’T use Wise (TransferWise) for Money Transfers

********************************************************************************... already did report my case on Friday April 14, 2023 with the Police Department and ****.

Thanks

+2

This EXACT SAME THING happened to me and I am currently out $6000CAD. Do you have an update? I have contacted my bank and Wise and no one is helping. I am talking to Lawyers in Ottawa. Maybe this is the basis for a class action lawsuit. I will create an account on this site and try to contact you.

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