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Harperwells-boston.com

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Harperwells-boston.com Reports & Reviews (6)

- Bronx, NY, USA • 23 h ago
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The product sandals sent was of inferior quality than the photo represented. I emailed support that it doesnt fit and is uncomfortable. Support response was the return process would be costly and time consuming via international customs etc. But they offered me 15% refund and to select an additional product for no cost.

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- Florissant, MO, USA • Jul 17, 2026
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Offered leather orthopedic sandals. Shoes were not leather or of orthopedic quality.

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- Falls Church, VA, USA • Jul 17, 2026
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The ad for Harper & Wells was on a news website -- I think it was The Atlantic but I also subscribe to the NYTimes, Wall Street Journal, Washington Post, The Guardian so it could have been one of those. My incident is exactly as described by the May 12, 2026 writer with the exception that "Emily Parker" did not say I would be shipping back to China. I'm glad I only lost $49.95 but I should have wised up when I saw the Chinese parent company on the website. I was reassured with the website showing the warehouse location in The Netherlands.

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- Kendall Park, NJ, USA • Jul 16, 2026
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The website is showing items on their website that do not match the actual product. They are not return friendly. They show a Boston address but expect you to return to China.

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- Mountain View, CA, USA • Jul 13, 2026
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Ordered 2 items and both were nothing like photo and description. One claimed it was a cotton/linen blend and was actually a polyester knit. Another was photographed as though it was chiffon and cut full in the skirt, whereas it was actually a polyester knit and cut narrow. Both had poor quality prints that were not like the photographs.

I did not request money back because the items were presents, but other people have reported that the company would not refund their money or would only refund a small fraction.

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- Venice, CA, USA • Jul 01, 2026
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This is a bait and switch company that appears to be run out of China. The main addresses on the website are two residential houses. I don’t believe they operate in the USA.

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