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Harperwells-boston.com

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Harperwells-boston.com Reports & Reviews (17)

- Pinole, CA, USA • Oct 05, 2026
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I bought 2 pairs of boots and a pair of slip on shoes from Harper and Wells. When the shoes were delivered all 3 pairs were stuffed in a bag and the quality was extremely poor, nothing as advertised on their fake website. I wrote to them immediately requesting a full refund but they came back offering for me to keep the items and give me 10% refund. When I declined, they offered 20% refund and I could keep the items. The items were made and shipped from an Asian country (again not as advertised on their fake webpage). When I found out how much the shipping cost to send all 3 pairs of shoes back would be, I decided to accept their ridiculous offer. I was told the refund would be processed immediately and I would see it credited back 5-10 business days. That never happened and now I'm stuck with 3 cheap pairs of shoe and no refund of any sort.

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- Westborough, MA, USA • Aug 23, 2026
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They portray like a business in Boston, but shipped sub standard clothes from China.

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- Wilmington, DE, USA • Aug 21, 2026
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I ordered a quilted patchwork hoodie in XL. Turns out the quilting was printed on - the XL was so small that I couldn't get it over my head. It was a cheap printed fabric. They claimed 30 days return policy. I emailed them to get info on a return. They offered me to keep the one I had and then for $17 dollars they would send me another in a larger size. Once I asked for a refund - they stopped answering my emails.

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- Brenham, TX, USA • Aug 14, 2026
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I placed an order through their website https://harperwells-boston.com. Their return policy states: 30-day money back guarantee. I have followed their directions and attempted several times to reach them to return most of my order. They send an email (appears to be an automatic email) noting someone will get back to me within 24 hours. They never do, however, they send me solicitation emails daily to sell more products. I have determined this is a Scam and they will not honor their return policy nor get back to me.

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- Morristown, NJ, USA • Aug 02, 2026
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ORDERED MERCHANDISE ONLINE ON JULY 12 2026. CHARGED MY CARD TWICE ON THE SAME DAY AT THE SAME TIME FOR THE SAME AMOUNT. COMPANY CALLS ITSELF HARPER WELLS OF BOSTON BUT THEY ARE PROBABLY FROM OVERSEAS. CLAIM EASY RETURNS. MERCHANDISE ARRIVED AUGUST 1. VERY POOR QUALITY. NOTHING LIKE WHAT ON THE PHOTOS. WRINKLED, NO STICKERS. WHEN REQUESTED RETURN AND REFUND, SAID THEY WOULD REFUND ONLY 15% OF THE PRICE.

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- East Earl, PA, USA • Aug 02, 2026
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WHY IS THIS SCAMMER STILL OPERATING ON THE INTERNET? How many more people have to fall victim before something is done?

I queried the web for luxury white sandals and their website came up, among others. Had no suspicion they were bogus. Had I done my homework, I never would have bought from them. Now more people will suffer my fate. Still, I submit my experience to help others avoid my plight.

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- Los Altos, CA, USA • Jul 29, 2026
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I ordered and within 1-3 days tried to cancel. They told me it was too late. Weeks later the dresses arrived and for 3 weeks I've been trying to return them. The best offer that was given is 40% cash back. And they tried to ship me replacement without me wanting anything. I didn't place or accept another offer but its in transit supposedly. FRAUD!

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- Portland, OR, USA • Jul 29, 2026
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Saw an ad several times on Facebook and purchased a few dresses and a pair of sandals.

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- Thompson, PA, USA • Jul 25, 2026
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Ordered orthopedic shoes. Shoes received didn't meet what I expected. Several emails requesting information for returns and vendor stopped all communication. Called their number 917-724-2963 per website NO Answer!!!

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- Calverton, NY, USA • Jul 23, 2026
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bought a pair of sneakers on Facebook for 69.95 and received a pair nothing like what was advertised and they won't refund me as stated in their AD

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- Deer Park, NY, USA • Jul 22, 2026
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They sell very bad quality clothing... when you try to return the clothing, to return the clothing costs more money than the cost of the clothing

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- Bronx, NY, USA • Jul 21, 2026
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The product sandals sent was of inferior quality than the photo represented. I emailed support that it doesnt fit and is uncomfortable. Support response was the return process would be costly and time consuming via international customs etc. But they offered me 15% refund and to select an additional product for no cost.

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- Falls Church, VA, USA • Jul 17, 2026
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The ad for Harper & Wells was on a news website -- I think it was The Atlantic but I also subscribe to the NYTimes, Wall Street Journal, Washington Post, The Guardian so it could have been one of those. My incident is exactly as described by the May 12, 2026 writer with the exception that "Emily Parker" did not say I would be shipping back to China. I'm glad I only lost $49.95 but I should have wised up when I saw the Chinese parent company on the website. I was reassured with the website showing the warehouse location in The Netherlands.

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- Florissant, MO, USA • Jul 17, 2026
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Offered leather orthopedic sandals. Shoes were not leather or of orthopedic quality.

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- Kendall Park, NJ, USA • Jul 16, 2026
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The website is showing items on their website that do not match the actual product. They are not return friendly. They show a Boston address but expect you to return to China.

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- Mountain View, CA, USA • Jul 13, 2026
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Ordered 2 items and both were nothing like photo and description. One claimed it was a cotton/linen blend and was actually a polyester knit. Another was photographed as though it was chiffon and cut full in the skirt, whereas it was actually a polyester knit and cut narrow. Both had poor quality prints that were not like the photographs.

I did not request money back because the items were presents, but other people have reported that the company would not refund their money or would only refund a small fraction.

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- Venice, CA, USA • Jul 01, 2026
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This is a bait and switch company that appears to be run out of China. The main addresses on the website are two residential houses. I don’t believe they operate in the USA.

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