US Home Guard Reports & Reviews

US Home Guard Reports & Reviews (56)

- Ambler, PA, USA

Scammer's phone 8008703887
Country United States
Victim Location PA 19002, USA
Type of a scam Worthless Problem-solving Service Scam

I received a FINAL NOTICE letter today (2/20/21), dated 2/4/21 informing me that my property's home warranty, secured by a Bank they identified, may be expiring or may have already expired. I was asked to call them immediately at 1.800.870.3887. The letter reflects my Customer ID and went on to say that I was at risk of being financially liable for any and all repairs without a home warranty in place. No inspection would be required and final acceptance was subject to meet eligibility requirements (which were not listed).

Toward the bottom of the letter were listed types of coverage available and examples of repair/replacement costs. There is also a qualifier in small print at the very bottom of the letter indicating that "not all consumers have previous coverage. We are not affiliated with your mortgage holder."

The letter does not reflect the company's address, nor a website - a cause for concern. Because I received a number of letters in today's mail, I do not know which of 2 envelops it came in: One reflects Permit No. 699 mailed from zip code 92799 while the other reflects that is was presorted Standard Mail U.S. Postage Paid Harland Clarke.

I recognize that the information regarding the Bank is public information that anyone can obtain - however, the Bank disclosed in the letter was repaid in full 10 years ago. Additionally I never had a home warranty. This is a scam in which seniors (I am in my 70's) are being preyed upon and I recognized it as such. But I'll bet there are seniors who may have had a home warranty, with the status unknown to the senior, resulting in that senior responding to the letter and paying for a product that may or may not exist.

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+15

- Saint Louis, MO, USA

Scammer's phone 18008703887
Scammer's address 510 Madera Ave B San Jose CA 95112, San Jose, CA 95112, USA
Scammer's email [email protected]
Country United States
Victim Location MO 63138, USA
Type of a scam Phishing

Received a letter in the mail at my parents address, (not my own), about a home warranty from this company. I've never owned a home, nor have I ever applied for any home warranties. This business indicated in the letter (green paper color) that my home warranty is due to expire within several days, and that I need to contact them immediately, or risk being financially liable for any and all home repairs,i..e.. (Air Conditioners, Hot Water Heater, or Furnace repairs). This letter also indicated that I have NOT contacted US HOME GUARD and that this warranty company reserves the right to revoke any eligibility for home warranties service coverage after 5 days.

Be forewarned EVERYONE! This IS a Phishing SCAM!! Watch Out!!!

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They're hitting people in Iowa, too. My mom just got one. Not falling for it. Included a picture of the letter with my mom's info shielded. This is at best misleading and despicable marketing, at worst outright scam. I believe the later. A similar named company, American HomeGuard, mysteriously vanished after a multitude of complaints about their practices, a few years ago. Makes you wonder if it's the same people just changed the name.

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+10

Received the same green letter as several others. Guy on the phone was very rude and adamant that I pay over the phone immediately. Told him to get lost. I wish I had looked them up before I called and wasted my time. This is entirely a SCAM. Do not call, let alone give any card information,etc., over the phone.

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+13

I too received a notice and googled to see what others had seen about this before I called. It is not a scam. They are a legit company and were just offering coverage on the home because I had none set up. They are now providing me with a 3 year service policy for all of the major systems in my homes; with a much higher level of coverage than most other home warranties out there. They admins at A+ rated with the BBB and although some might be alarmed by the marketing, they are not scamming anyone.

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???? says the guy that works for them

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Actually they're rated C+. And it's a scam. Sent my mother a "FINAL NOTICE" when she's never had a warranty thru them, they never tried contacting her, and her home owners insurance is thru her bank. At the very least it's despicable marketing, but the truth is, it's a scam. You sound like you work for them, either as an employee or someone paid to lie and give them good reviews.

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MY HUSBAND RECEIVED THIS LETTER DATED 11/12/2020 SAYING OUR PROPERTY HOME WARRANTY SECURED BY HUD-HOUSING/URBAN DEV. MAY BE EXPIRING.
MY HUSBAND IS VERY FRAIL AND DOESN'T UNDERSTAND THIS LETTER, IT HAS UPSET HIM, HE THINKS HE HAS TO PAY THESE PEOPLE.

PLEASE LET EVERYBODY KNOW THIS IS A SCAM, THEY ARE PREYING ON SENIOR CITIZENS

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+14

This just happened to me this company told me the same thing. I called and they told me I couldn't be reimbursed for my down payment on of $150.00 11/16/20. So I called my bank to discuss this matter.

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I agree with all said here. They wanted me to pay $14.623 dollars. And respond very fast even though I'd never used them before. Clearly that is a scammer. I too get the "Final Notice", I'd never gotten another mail from them. Yes that too makes it clear they are scammers. Now because of the virus, there are so so many scammers. Phone calls, emails, mail.

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No return address for the company, and company phone 1-800-870-3887 is not listed. Letter sent from Santa Ana CA. Pink letter full of alarm "FINAL NOTICE" and mentioning my name the bank holding my mortgage. Yes, they speak Spanish, but US Home Guard doesn't want you to know who they are. I am so sick of thieves targeting elders and non-English speakers. Why can't our government do something about these thieves? I blame Mitch McConnell and the dark money that has stopped all regulation, even of preditors, polluters, and climate destroyers.

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+12

Grateful that Scam Pulse has made it easy to see the truth about US Home Guard. Here's another "contact number": 1-800-870-3887. Their letters prominently referenced the bank which held our mortgage (now paid off, free and clear) and claimed "the property's home warranty, secured by BANK XXX." To complete my "due diligence", I called home office of BANK XXX and they immediately labelled this as a scam.

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+20

Pretty much what others have experienced.

Green letter with alarming statements beginning with FINAL NOTICE, continuing with IMMEDIATE RESPONSE REQUESTED, adding FINAL ATTEMPT TO NOTIFY YOU ending with 'we reserve the right to revoke your eligibility for service coverage after 5 days.'

In addition, I was put to task for not having contacted them before.

I never heard of this company, which explains my negligence in contacting them. No return address. No website.

What could possibly go wrong?

Folks, this is simply a variation of the auto warranty scams we deal with on a regular basis via our phones.

Act accordingly.

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+11

Definitely a scam! Misspelled my last name and never explained how this would be a "final notice" when this is my first notice letter from US HOME GUARD. When I called 1-800-221-8902 member on the phone was very defensive and argumentative when I asked if this was a scam, couldn't even validate herself. I eventually just hung up the phone.. when I googled US HOME GUARD I found comments above stated same conversation I had. I hope others have common sense. This is becoming more common since COVID.

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+14

They sent my husband one of their "Final Notice" letters and he was looking at it. I explained that I did not think it was a great idea but he called them. The guy, while nice was pushy and wanted us to commit NOW. Danny thanked him, and so on and hung up. He called right back! He went through everything again before my husband finally said we will think about it. I suggested that we go on line and check them out, as something smelled of three day old fish. I found this site and have read some of the complaints listed. We will NOT be going any further with it... Scam, scam, scam!

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+11

Just received today "FINAL NOTICE" from US Home Guard. I noticed what other people have said 'no return address'. Maybe they don't want people knocking on their door or it could be an out-house, it's where the notice should go. They informed me my property is secured by CREEK MORTAGE CO. INC. I checked this so called company and they don't exist. Please people do not be taken in by these SCAM artist save your money so you can pay for repairs. You all have a nice day.

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Spam. Received a green letter in the mail claiming a final notice. Laugh at it and burn it.

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I received the same letter from US HOME GUARD and called their 8000-221-8903 number and talked with Kyle. We have a new house which we built 3 years ago. After asking if we have any problems with our house he was able to offer their PLATINUM Plan right away. I asked him to mail me their contract with pricing (like other insurance companies do) before committing their business. Kyle said that after I pay the down-payment of $150 they will mail me the contract That sound like a scam.

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Scam. Targets new homeowners (me) - maybe taking advantage of re-financiers too. Letter makes it look like a late bill, but do not be fooled, they’re just trying to trick you into giving them money!

Please note these ppl are NOT affiliated with your lender. These are predatory letters from a predatory group of people that are NOT looking out for your best interest.

If you get this, do yourself a favor and toss it in the trash!

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- Topeka, KS, USA

Scammer's phone 18339090020,18339090019
Scammer's address KS, USA
Country United States
Victim Location KS 66604, USA
Type of a scam Phishing

Received letter printed on colored paper (green) stating "property's home warranty, [my address], secured by [my mortgage holder], may be expiring or may have already expired" no return address. I have no home warranty nor have inquired about one nor have I been contacted previously by this company. "CALL IMMEDIATELY," "FINAL ATTEMPT," "FINAL NOTICE," "IMMEDIATE RESPONSE," "EXTREMELY URGENT & TIME SENSITIVE" peppered throughout. "We reserve the right to revoke your eligiblilty for service coverage after 5 days"; includes a customer id number. Letter dated three weeks prior, due date is last week, arrived today. "Se habla Español 833-909-0019" also. Looks important and serious, strongly believe this should be illegal.

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+15

THANK YOU!1

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This is the crap they emailed to me. BEWARE SCAM. They tried to get me to buy very quickly, promised it's the best out there, wanted $595 in advance then $150 per month, even offered a military discount. They said it was a SPECIAL DEAL only for me. There is NOT a website for this company.

Extended Service Protection

Dear Susan,

Thank you for taking the time to discuss your home protection needs. Please review your information to confirm it is accurate. If you have any questions or require assistance, feel free to contact us at 833-909-0020.

We are a nationwide provider aligned with A+ carriers, rated by AM Best and the Better Business Bureau. AM Best is the leader in Insurance ratings and is a great indicator for solid financial strength. When looking for any insurance product, financial stability should be of utmost importance; after all, you will need us to be there so you can rest easy as we pay your claims.

You can buy from us with complete confidence knowing you are getting the most comprehensive coverage at the lowest possible rates. That's peace of mind.

Coverage
36 Months
Platinum Home

Plan Cost
Subtotal: $3,700.00
Tax: $0.00
Total: $3,700.00
Down Payment: $150.00
Payments: 24
Monthly Payment: $147.92

Sincerely,

Nick Wedemeier
US Home Guard
833-909-0020
[email protected]

Important Benefits

Pays directly to the repair professional of YOUR Choice
30-Day Review
Standard Service Fee
100% Money-Back Guarantee
Lowest-prices Guarantee

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I received unsolicited mail from US Home Guard. Never heard of them. First notice listed as URGENT, saying my home warranty was expiring.I paid no attention to it at first. I have a Reverse Mortgage however, and thought it best to consider since house is 58 years old. I moved in 10 years ago and bought new furnace, home air conditiioner system and all new appliances. I ignored first letter. But then I got a second follow-up, more firmly saying it was FINAL OFFER with limited days left to consider offer.Felt very uncomfortable about1 it and so contacted them. I had older appliances and maybe could use a protective plan. I am obligated to keep all in working condition with Reverse Mortage. So O got onfo from the Company. The fee given started at about $190 a month.I was asked questions about condition of appliances, furnace air conditioning system,etc. They are good for a couple more years. He said for first year no repair for these but after 1st year I pay first $100 and they will cover percentage of costs. He came down in price to $150 a month. Only later did I realize for whole year I was.paying out $1,800 for nothing. Was billed on charge card. I have no account number for warranty, no specific written info, no address, so don't know what am paying for/receiving. Today contacted them and said I need to cancel and the rep got loud ang angry at me, drowning out ability for me to speak. Also she refused to cancel acct, even though 1 week or so after purchasing I had called, spoken to an agent and was told by him that acct was cancelled. They have my credit card number and charged me $150 and now REFUSE to cancel acct.Am having to contest it with credit card company. I am 76 years old and think they are piranhas who prey on the elderly.

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I had a similar experience to most people reporting this company. Never heard of them but received a "TIME SENSITIVE" letter about my home warranty expiring. This is definitely a scam. Do you own research prior to purchasing a home warranty.

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US Home Guard Contacts

US Home Guard associated photos:

View Photos

Address:

931 Main Plaza Dr., Wentzville, MO 63385, USA

Phone:

+1 (833) 909-0020

+1 (833) 909-0019

+1 (800) 870-3887

+1 (800) 874-1854

+1 (800) 874-2394

Website:

ushomeguardonline.com

E-mails:

If you know any contact information for US Home Guard, help other victims by adding it!

US Home Guard