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Technical Support/Business Imposter

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Technical Support/Business Imposter Reports & Reviews (60)

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They tried to get my personal info and a payment from me saying I had subscribed to Norton All Around Subscription.

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Email from a site claiming to be billing my unnamed account/card for $499.99 for a product I did not order from a site I have an active account with. Provided a number +1-888-344-9687 to call that only had an answering machine. Believe it is a phishing attempt.

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Ask for my computer number. Indian men on the phone.

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Attempted to get IP address

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- Suffolk, VA, USA
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I called 802 243 7030 after receiving an email from Intuit E Commerce Service for Norton Lifelock with an invoice GT-54392 for $349.99. I asked for a refund as I never asked for this service. Spoke to two different people who were rude and very disrespectful. I have called my bank to look for any charges. I did not give this company any personal information.

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- Wilmington, NC, USA
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Tried downloading my information on my tablet through the icon Anydesk. Managed to use my personal email vs the public one.

* misspelled received

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- Prescott Valley, AZ, USA
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I Had received an email indicating I would have $389.95 withdrawn from my bank account for geek squad. I was told if I wanted to cancel or obtain a refund I was to call the phone number. I had called the phone number and the person indicated I needed to remove the spyware off of my computer to obtain a refund or cancellation. He had logged on to the laptop and indicated I needed to open up my Wells Fargo account to obtain my refund and cancel. I had filled out a cancellation form with my address and name and bank. I did not list any bank account numbers however he was able to see my bank account once I was opened on web browser. after I filled out the cancellation form and clicked submit, the laptop shut off. The scammer was on the phone at the time the laptop shut off and he was aware that the laptop shut off and he immediately began cussing at me to turn it back on. He had threatened me indicating that if I did not turn on the computer laptop he would come to my house. I hung up the phone after.

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- Paradise Valley, AZ, USA
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Writer said he charged me $316.16 for a renewal service for Geek Squad. I've never signed up for anything with the geek squad.

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- Seal Beach, CA, USA
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Was seeing questionable entries on my Amazon account and googled an Amazon customer service phone number that I later learned was NOT Amazon customer service at all who said they were Amazon Fraud department and my Amazon account and additionly my entire cell phone Server had been hacked anf they could find and stop this hacker t9 secure my Amazon account and My hacked phone server which i was convinced they Wete from Amazon Fraud Department! Thru telling me how they needed remote access to my phone to set up "dummy" id's which they said money amounrs would Not go thru or come out of my bank account but Did!! They used my phone remotely setting up Cash App which I never used ever before taking out $100 dollar increments once to twice daily over a period of time 11/22/2022 to 12/2/2022 totaling $700.00. Promising this money would go back into my account from these "dummy" accounts!! The final and last thing done on 12/2/2022 they setup a Zelle account thru my bank account for $498.00!!! I Never ever used Zelle Nor Cash App Ever but these Fraud Hackers had complete Remote access to my phone!! My bank account becale $541.00 Overdrawn!! As with the $700 out thru Cash App and a Zelle debit of $498.00...They Stole a total of $1,198.00 from my bank account over a period of approx. 7 days!!! I Finally called a REAL AMAZON Security Representitive who informed these 2 individuals i was speaking to for over a week were FRAUD HACKERS who Scammed me! I am humiliated embarassed and shocked I was sooo convinced they were really from Amazon Fraud department to help find and stop the hacking of my Server and Amazon account. I called my bank and filed a claim to report these were fraudulent deductions Not made by me whereby bank has reversed $600 of the $700 to cash app. Still waiting for them to reverse one more $100. And bank tells me they have no power to get my $498 HUGE deduction that went thru Zelle reversed or back into my bank account!!! Again I had never ever kmowingly used Cash App nor Zelle before!!! This has been a nightmare!! I am a retired RN. senior citizen , disabled living on my Social Security and these evil Fraud Hackers wiped out my bank account!! Dont ever look up google provided phone numbers to connect to Amazon or any other Entity because these Fraud Hackers post their numbers and trick you into thinking and believing they are truly from the Amazon Fraud department!! i am still humiliated, and embarassed I trusted them! I have uninstalled apps "they" put on my phone...changed my passwords and omly use my Fingerprint to open my 2 bqnk accounts from now on.

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I received an email stating the company is debiting my account for $521.67 for Microsoft Defender product. I pay a yearly subscription fee of $99.00 for the Microsoft Office package only. I did not order any services from this company. When I called to question them, they started I had to open my laptop to have the program deleted. I did not order the program and refused to comply by entering any codes.

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Received the following email:

Hello there, I've been trying to contact this business or ******* ***** for a while now. I've been waiting for my point of contact in this £10,000 debacle with Mcafee who has made sure I transferred £7000 to NANG PECHVONGRAKSMEY who I gained the information of due to ******* *****. However, I haven't heard back from him for a week (the number he contacted me with was 01213187860) and I want to know why however if I am not given any contact by the 16th of December or the 15th I will report this as I can only see £1000 in my bank account as if I never took any money at all and seeing that makes me feel cheated. Please help sort this out.

Sent from Xavier Arias ([email protected])

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Received email stating I was charged 349.99 to my debit card for Norton 360 supreme

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I received an email saying I purchased Norton Total All Around Security for $561.00 but the payment method said 'auto debit from account'. I don't have an account with Norton so I called the number on the email to see what the company was that was trying to scam me and if it was legit. They knew my company I banked with but didn't say how they knew the info. They had me download some SW onto my computer in the guise of helping to ensure my computer was protected, but it was SW that allowed them to log onto my computer without notifying. It started out as a simple 'let me help fix this and we'll ensure your money is refunded' and they said they need me to log into my bank account from the computer in order to see that the money was refunded. I did not know they still had access to my computer when I did this. I noticed that money was transferred from my accounts while the screens were 'refreshing' and I shut down my computer immediately and proceeded to berate them. They pleaded ignorance and stated that they needed me to stay out of my bank account for 24 hours in order for the transfer to come through. I continued to yell at them enough that they hung up on me. I haven't seen the $561 come out of my account yet but will continue to check.

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I received an email that Lifelock had charged $349.99 to my account and to call about any questions. Number (802-302-3688) in Quebec reached and a man identified himself as Lifelock employee and that someone in my house okayed the charge. He then said to open my phone and go in apps and he would walk me thru how to stop the transaction. During the conversation he hung up on me twice when I asked questions. I hung up to call Lifelock, credit card company and bank and he called back 3 times. Lifelock went thru account and confirmed it was a scam. My credit card said no charges had gone thru. I called the man back and told him I reported him (and prayed for him) and he hung up. Please investigate.

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When I called the number provided, they wanted me to download an app on my phone so they could access my phone from their location. They said I needed download the app in order to fill out a form to cancel the payment being taken out. When I refused the gentleman got angry and said the only way to object to the charges was to download the app and file a complaint. I refused , so I called my bank and had them on the lookout for any company trying take $687.99 from my account. .

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had an email about nortonlifelock renewal and owed amount of $369.00 and if you wanted to cancel you had to call the number. once i called the number, the person on the phone wanted me to download anydesk to cancel this subscription. this scam is being done in Nortons name.

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“We are pleased to accept your E-Order “.

“Please take a moment to review your recent purchase “.

“This is a reminder that your “Norton LifeLock “subscription for 26/10/2022. Your account linked to our system will show a charge of $858.98 within 24 of”.

“You have 24 hours to refund this charge from the date of the transaction without being charged.”

“If you didn’t initiate this purchase, or this payment not made by you directly reach out our customer support helpline at +1(888)-585-9401.

Thanks and Regards

Norton-LifeLock Premium LLC”

MVP Consumer Security 2016-2022

Windows Insider 2016-2022

I received this email on the charge date of the invoice.

I called them immediately disputing the purchase and was told that I was required to go on a computer to a website to fill out a form.

I replied that I don’t have a computer.

I was told that they would dismiss the charge and invoice.

To date, I have not been charged.

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I recently wanted to purchase a new laptop. Having had positive experiences with Toshiba laptops in the past, I decided to see whether I could order a laptop from Toshiba PC’s successor, Dynabook. In order to get the build-to-order version of the laptop that I was interested in, I had to go through a bizarre sales process: the Dynabook sales representative wanted photocopies of my driver’s license, both sides of my credit card and a credit card authorization form. Judging that this request was too sketchy than was necessary when buying a computer, I decided to discontinue e-mail communications with the Dynabook representative. I wanted to file this complaint because I want to make sure Dynabook was aware of a possible fraud campaign its employees may be conducting. If this is not the case, and this is Dynabook’s sales policy, then I would like to let them know that it is an effective way to turn back business.

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Scam came via email. There was an invoice attached for the amount of $295.96 for a "recent purchase". I panicked when I saw the name Norton Security because I had previously used one of their products. I called the number listed on the invoice. The

"so called tech people" said that they needed to issue me a refund using AnyDesk - which allows remote access to your computer. Ordinarily, I would have deleted such an email; and so, I have not idea how I fell for this other than a profound lack of sleep over the past few months and exposure to 2 Smart Meters in house causing severe tinnitus.

NORTON SECURED (Logo did not copy)

INVOICE#-H4264014341DG

Thank you for your purchase

Dear [email protected],

Thank you appreciated for choosing to purchase with us! Your recent Request has been

successfully placed Find your invoice details below. Your ID INVOICE#-H4264014341DG

Description unit Quantity Amount

Software version

internet security

1 1 $295.96

Total

$295.96

Note:

Please note that if your Ac is not debited it will update in 12 hours Contact us for

more information

+1 (808)509-2339 or (877)708-1947

Thank you

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Stating Geek Support invoice was overdue. The trigger was they used a deceased person name. Please pay attention.

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