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SCAMPULSE
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SCAMPULSE
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Scammer's website global-entry-pass-us.com
Scammer's address Melbourne, FL, USA
Scammer's email [email protected]
Type of a scam Government Agency Imposter
In my case I was applying for a Nexus (Trusted Traveller) card. It wasn't until I completed the application form and paid the ******* (admin fee) plus a ***** (Nexus fee) that I realized this was probably a money grabbing scam.
Upon realizing this, and upon advice of my credit card company, I immediately tried to contact the company by email and phone to request cancellation of my application and a full refund. The phone message said that no agent was available to serve me and the online contact form would not submit after several tries. This is when I started to panic. This company has my passport and drivers license info plus $200.00! I immediately cancelled my credit card.
Shortly after, however, an agent by the name of Haidee, did call me back. She offered me a $50.00 refund, which I refused, on the terms that they would still go ahead and process my application. I demanded a full refund and threatened to report them to the police. Haidee agreed.
To my great surprise ******* was indeed refunded to my card. However the ***** government fee was held back. In a matter of minutes I was also sent detailed instructions on how to complete my application through the legitimate government website. I've used this site before so I recognized it as being legit. Through a "hand over" process that was carefully explained in an instructional video, it seems that my highly personal information was indeed used to start the correct application process. I was able to complete the process through the legit government website and am now waiting approval.
This sounds like a good ending. However, Haidee's compliance, the immediate refund and application processing is confusing. I'm still suspicious that this is a money grabbling scam. First, this company has my highly personal information which could still be used for identity theft. And second I was issued a membership number in the Nexus program almost immediately and before my application had even been processed. How were they able to give me this number so quickly? I've tried to contact the company again by email, however have not yet heard back. This raises alarm bells for me and leaves me waiting for an unknown outcome such as identity theft months or years from now.
I consider myself to be a reasonably computer savvy person. I'm aware of scams and have been a victim before. I guess my guard was down. This has been a very humbling and scary experience.