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SCAMPULSE
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SCAMPULSE
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PROBLEM RECEIVING MY ORDER PLACED ONLINE FOR $45.99
As I have mentioned, if the merchandise is not delivered by the end of December,
I would like a refund. My patient is now running thin. Thank you.
On Wed, Nov 9, 2022 at 4:13 AM stripe wrote:
Dear Customer.
So sorry to hear that ! We have indeed sent the goods and we contact the shipping company re-dispatch your package already ！
The reason why you haven't received your package may be that the post office lost it, or that the courier left the parcel on your doorstep directly and someone else took it.
In this case, we would like to send you a new one if you accept . Do you want ?
Best regards
---- Replied Message ----
From Benjamin Kellyman
Date 11/9/2022 00:42
To stripe
Subject Re: FULL SIZE AIR MATTRESS WITH FRAME & ROLLING CASE
Thanks for your expeditious response.
However, if I do not receive the merchandise
by the end of December, in all fairness, I would
like to be refunded for the Item purchased. Thanks. Regards.
On Tue, Nov 8, 2022 at 2:48 AM stripe wrote:
Dear customer,
If you have not received your package，we can arrange a replacement for you if you accept.
The delivery time usually take about 15-35 working days.
Hope you can wait for the new package to arrive, thank you.
Best regards
---- Replied Message ----
From Benjamin Kellyman
Date 11/7/2022 02:35
To
Subject FULL SIZE AIR MATTRESS WITH FRAME & ROLLING CASE
On Tue, Sep 13, 2022 at 11:15 PM stripe wrote:
Dear Customer,
We apologize for causing your inconvenience. Please rest assured that we will contact the post office to re-dispatch for you. Please wait for another 7 working days.
Best regards,
The above is your last response. I have patiently been waiting for over the 7 working days you mentioned. It is now November 6... and todate, I have not received the item I purchased. FULL SIZE AIR MATTRESS WITH FRAME & ROLLING CASE...ORDER NUMBER LW246141265CN (LW246141265CN).
WHAT IS GOING ON? WAS THIS A SCAM? I WOULD LIKE TO GET A REFUND.
IN ADDITION, I AM GOING TO GET IN TOUCH WITH
THE BETTER BUSINESS BUREAU TO FIND OUT IF ANY OTHER CUSTOMERS
BEEN HAVING THE SAME PROBLEMS WITH THEIR DELIVERY.
I WOULD LIKE TO GET A RESPONSE FROM YOUR COMPANY
AT THE EARLIEST.
BENJAMIN KELLYMAN
328 EAST 90TH STREET - APT. 2B
NEW YORK, NY 10128.
I have been sending numerous emails but getting no response. I do believe it's a scam company. I guess the $45.99 I'm not going recoup. I hope something can be done with this company to avoid other future online problems. Thank you!