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Starluckflowers.com

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Starluckflowers.com Reports & Reviews (18)

- Pensacola, FL, USA • Sep 19, 2026
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They claimed to have the flowers on the way for delivery then a few minutes late they cancelled the order took the money and now they're phone number is unreachable.

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- Bristol, CT, USA • Jul 27, 2026
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Offered flowers in an area that have very little flower shops to deliver

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- Long Beach, CA, USA • Jul 10, 2026
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Ordered out-of-state flowers online with a credit card. Received an order cancellation notification (same day) without reason, but indicating refund is being processed and will reflect my account within 7-10 business days. I waited, no refund, emailed "Robertha Kiley" for update, "she" apologized and advised she's handling herself, and will make sure the refund goes through as soon as possible. Waited a couple days, no refund, sent follow-up email, with no reply.

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• Jun 03, 2026
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ember of the Conservative Party of Canada, while the party as a whole are colloquially referred to as the Tories.[
customer serv ice +l888-232- l667 customer serv ice +l888-232- l667
customer serv ice +l888-232- l667 customer serv ice +l888-232- l667 It is also used to refer to the party's predecessor, including the Progressive Conservative Party of Canada. In addition to the federal Conservative Party

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- Humble, TX, USA • Apr 22, 2026
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This company is a fake company. They will process your order and payment but send you an email about an hour later saying the order is cancelled and they can’t tell you why. They expect customers to wait for a refund 5-10 business days that never comes. I found I was not the only one this was happening to but it’s happening to hundreds of people. I asked for the cooperate office but the person emailing me did not provide any further information. Save your money. These guys are scammers.

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- Osceola, WI, USA • Apr 09, 2026
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I ordered flowers online from StarLuckFlowers.com and got an email shortly after saying it was canceled because the address was out of the area. They said they would issue a refund, but the refund has yet to come. I've sent many emails to [email protected] asking about the status of my refund and I get the same things.

“I am personally working on your refund” which is obviously not true.

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- Modesto, CA, USA • Apr 01, 2026
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This flower delivery service from StarluckFlowers.com claims to pick up flowers from local flower shops…any zip code, confirms order, charges your card for $134, and then sends a cancellation of delivery without any reason. Called to get clarification, reordered…same thing. Charged and cancelled. Called again asking to be refunded, 8 days later no refunds have processed. Called again. Promised refunds again no email confirmation or any receipts. Promised again will see a refund. Several people have reported them as fraudulent. Don’t use this website is not legitimate.

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I placed an order with Starluck Flowers after they appeared online as a local florist in my area. After they accepted my payment, they abruptly cancelled the order.

It’s now been 35 days since that cancellation, and despite five follow-up emails, all I’ve received are vague replies saying they are “working on my issue.” No refund has ever been processed.

After this experience, I researched the company and found numerous similar complaints on Trustpilot, BBB, and Reddit, all describing the same pattern—orders accepted, cancelled, and refunds delayed or never issued. Many reviewers call the company a scam.

Their own website claims a “100% Refund Guarantee” within 10 business days, yet dozens of people—including me—have waited weeks or months without resolution.

Summary:
• Misrepresented themselves as a local florist.
• Cancelled my order after taking payment.
• Multiple unfulfilled refund promises over 35 days.
• Consistent with many online complaints warning of the same issue.

Recommendation: Avoid ordering from Starluck Flowers. Use a florist with a verified physical location and proven customer service record. If you’ve already placed an order and are in the same situation, contact your bank or credit card company immediately to dispute the charge.

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- Oakland, CA, USA
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I ordered flowers on 7/14/25. I was told they could not complete and they issued a document saying refund given. no refund was ever received and I have been in touch with Robertha Kiley who keeps telling me they are working on it. they no longer have that website up.

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- Simpsonville, SC, USA
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I ordered flowers online for my niece. Like the other persons complaint I saw on here, my order was just cancelled the next day with no explanation. They said a refund would be sent and of course it still hasn't arrived. After several emails, I called the phone number and you could tell it was a scam by the way they talked. I really wish something could be done about these people.

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- Hawthorne, CA, USA
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My boyfriend attempted to send me flowers he put his credit card information on this website that took the money and then emailed him after taking the money saying the flower shop in the area was closed and that he was refunded but he never refunded and upon me looking into it seen that it is a continuous scam in multiple states I was in California and he was in Minnesota at the time

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- Ingram, TX, USA
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I ordered flowers. They were never able to deliver p/a message from them. This was for my cousins death.

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- Amarillo, TX, USA
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I ordered funeral flowers. Delivery Address
Was wrong so called to cancel. Said refund was issued. Did not get refund. Called 5 times. Refund not received.

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- Cloverdale, CA, USA
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I found Starluck online. They claimed to be local but aren’t. My sister made me aware as I’m out of state (trying to deliver in MT and I’m in CA). I tried to call back but the phone number was no longer valid and the email are their website goes nowhere. I then got an email saying they were going to refund me though I was unsuccessful is contacting them. From a Robertha Kiley.

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- Fishers, IN, USA
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I placed an order online with Starluck Flowers on 3/28/2025. Shortly after the processing, I received an email from Robertha at Customer Service, indicating that my flowers could not be delivered to the address I provided. She/They assured me that a refund would show up on my credit card within 5-10 business days. About three weeks later I sent another email to Robertha, and they were still processing the refund. On 4/24 I sent another message and received a similar response.

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- Brownsburg, IN, USA
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They were posted online google search for a local flower company with same day delivery. My grandma called the number listed at the bottom of the website to order flowers, a man answered and you ordered your flowers, they asked for her name, phone number and address as well and the same information for the recipient of the flowers and were promised same day delivery. The flowers were never delivered and when called the next day, they were asked for an address to come in and pick up the flowers. They gave her a fake address and preceded to ask over and over if she was placing another order. She then preceded to ask for a refund and they hung up the phone.

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- El Segundo, CA, USA
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I was ordering flowers for our employees and was looking for a flower shop online, they are the FIRST ONES, to pop out (not sure why if they are scammers) and I bought flowers for both states Colorado and Arizona, within 2 hours of placing the order I received an email stating they couldn't find "drivers" to deliver the flowers so had to cancel my order. I placed the order on December 20, 2024, and have yet to receive a refund, it is no January 20, 2025.

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- Napa, CA, USA
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Ordered flowers from this website. Payment accepted then immediately received an email saying my order had been canceled by the local agent and my money would be refunded. Three weeks later, despite two email exchanges money has not been refunded. Yelp contains many reviews saying this business is a scam - I should have done my due diligence

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Starluckflowers.com Contacts

Address:

98 Cutter Mill Rd., Great Neck Plaza, NY 11021, USA

Phone:
+1 (800) 646-8308 0 0

Website:

 starluckflowers.com

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