SootheRelieve Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for SootheRelieve, help other victims by adding it!
Scammer's address 4719 Quail Lake Dr. Suite G #3163, Stockton, CA 95207, USA
Scammer's email [email protected]
Country United States
Total money lost $60
Type of a scam Other
The socks arrived and I again contacted them, using multiple hoops to gain their attention. This time they offered me 50% off the price I paid in a refund. I went back and calculated the price that I believed should have been 70% off and requested that in refund. They again suggested that I return the socks but told me this time that I would be paying the shipping. I was also not able to have money refunded to my credit card because it had been cancelled. By this time, I had looked up their reviews and found that other people had had problems with this company. I also found out that you could actually buy these same socks on Amazon or at Wal-Mart for far less.
I contacted them again, asking for my money and this time they asked for screenshots of the transactions. While I could not offer them that, I did take screenshots from their ads, which I now see continually. They stated that the 70% only applies if you are buying one pair and not four, like I did. Note: There is nothing in the add that states this.
I had also mentioned in my messages that I would now need a check as I had to cancel my credit card due to them. I am hesitant to mail the socks back and receive no money back at all.
In short, they are taking advantage of vulnerable people who are in pain. I had stated in my second message to them that I would be contacting BBB. They have no shame and have worked to close their loopholes and/or confound their consumers. They went so far as to manipulate the typing in one of their message boxes to make the first letter repeat itself so that you had to retype most words.
Also, while the money is being handled within the United States, that company itself is out of Dubai. This is something you discover if you begin digging deeply into their website.