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Shipping and Deliveries

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Shipping and Deliveries Reports & Reviews (1)

- Fleming Island, FL, USA • May 09, 2025
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I was in touch with a person on Facebook, Emily pug puppies for adoption and rehoming, selling Pugs for $500. We settled on a down payment of $200, which I sent through Zelle, and the rest was on the pickup of the puppy. The following day, the person had an emergency and left for Tennessee, and she shipped the puppy through Express-Dispatch. I was notified today that the shipping crate was not standard for the flight, and a rental was $600 with a 99% refund on delivery. As soon as I paid, I got hit with a $999 insurance fee by Express-Dispatch. The thing was that they did not inform me of this at the beginning. I refuse to pay, and I was told that I won't be able to get my $600 because the refund is on delivery of my puppy, and they won't ship the dog without the insurance, which costs $999 with a 99% refund.

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