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SCAMPULSE
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SCAMPULSE
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Scammer's address Vancouver
Scammer's email [email protected]
Type of a scam Employment
Online Customer Support
Job Reference ID:
Los Angeles, CA
Remote
Full time
$45 - $65 / hr
Online Customer Support
Cybertech, Inc - Los Angeles, CA
Remote Policy: Remote
Type of Employment: Full Time
Salary: $45 - $65 / hour
Job Description:
Cybertech, Inc is seeking a highly motivated and tech-savvy individual to join our team as an Online Customer Support. You will be responsible for providing excellent customer service and technical support to our online customers. We are looking for someone who is passionate about helping customers and has a strong understanding of technology.
Responsibilities:
Respond to customer inquiries and provide solutions promptly and effectively
Identify customer needs and recommend appropriate products or services
Troubleshoot technical issues and provide step-by-step guidance
Collaborate with cross-functional teams to resolve customer issues
Maintain accurate and updated customer records
Educate customers on product features and functionalities
Qualifications:
Prior experience in customer support or a related field
Strong written and verbal communication skills
Proficient in using online communication tools
Good problem-solving and analytical abilities
Ability to work independently and as part of a team
Attention to detail and excellent organizational skills
Skills:
Exceptional customer service skills
Technical knowledge and understanding of online platforms
Ability to adapt to evolving technology and customer needs
Patience and empathy when dealing with customer inquiries
Benefits:
Competitive salary with hourly rate ranging from $45 to $65
Flexible remote work policy
Opportunity to work with cutting-edge technology
Collaborative and supportive work environment
Healthcare benefits package
Paid time off and vacation