SCAMOnlinedatareports.com Reports & Reviews (2)
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Reported details
Reported details
Here's what transpired. I went to the website and it said it found my driving record but have to pay $1.00 to view it. I paid the $1.00 dollar and then they gave me someone else's information. I then received a text asking if I was satisfied with my search, I said no and said this isn't me. They texted back apologizing and saying I would have to write a letter to the DMV to request my record and refund. Then I started a live chat and which I took screen shots of the whole chat.
Allie - Online Assistant 09:40 AM
Welcome to Customer Service Livechat. In order to pull up your account, could you please provide me the email address, full name and zip code you used to order our services?
Visitor 09:40 AM
I paid and you gave me information this is not about me
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??
Allie - Online Assistant 09:42 AM
Please let me know your full name and email address so that I can assist you.
Visitor 09:42 AM
***** ***** *****
email: *******************
?
hello?
Allie - Online Assistant 09:44 AM
Thank you for providing the information. Please wait while I check your order details in our system.
Yes, I am right here and eager to assist you.
Visitor 09:44 AM
ok thank you
Allie - Online Assistant 09:45 AM
I am sorry our search did not return the data you were searching. Please click the link below, print out the form and mail it to the address attached with the state required fee. Your state's DMV will provide you with the most accurate data available.
https://www.memberreportsonline.com/dmv_mail_state.php
Please save your receipt or copy of check and we will reimburse you for the state fee.
Visitor 09:47 AM
wait a minute so you took my money lying that you had my information and now I have to jump thru hoops to get my money back
Allie - Online Assistant 09:48 AM
Our records show that you enrolled to the volume discount package. This package carries a payment plan of 23 instalments for $28.95. This entitles you to 30 reports per month. You have been charged $28.95 for volume discount package.
I have issued you a refund of $28.95 as I want to ensure you're satisfied with our service. Your refund has been credited to your card, please allow 3-5 days for your refund to appear on your regular statement. Also, I have confirmed your account deactivation, please write down this confirmation number: 5859132
Thank you for contacting live chat, I’m glad we were able to resolve this for you today.
Visitor 09:50 AM
I paid a dollar if you charged my phone more than that i will have my attorney contact you for fraud.
Allie - Online Assistant 09:52 AM
I assure you we are a very legitimate company.
On the page where you submit payment there is an option for an $28.95 upgrade, it could have accidentally been selected. I am sorry if there was any confusion.
Visitor 09:52 AM
i screen shot everything. you lied
Read
Allie - Online Assistant 09:54 AM
Your account has already been closed and refunded with the amount of $28.95.
Please wait for 3-5 business days for it to appear on your regular statement.
Please be assured you will never be charged again.
Allie - Online Assistant has closed the chat.
THIS IS A SCAM!!!!!!
I HAD TO CALL MY BANK AND REPORT THIS CHARGE.