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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1910)

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Company is using AI to explain shipping issues, delays and excuses. The order was never received.

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- Norristown, PA, USA
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I opened a line of communication via online chat. I asked for the physical address of the store and was not given one, just given the state - New Jersey. I was told that I needed to make an online order if I wanted to purchase anything. I asked for a phone number so that I could call and speak to an actual person. I was not given a number. The person kept telling me to order online. The website shows several photos of a brick and mortar store. It seems a bit fishy so I cancel the online order.

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- Pottstown, PA, USA
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Ad on Instagram. Scammer impersonating top brand label Halara.

Prices were listed 85% off Spring Time Sale.

Merchant transaction was then processed as falsaster.com and payment made to a Hooraymirclealful

I did not use personal bank account information because I was skeptical.

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- Webster, NY, USA
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I ordered Bird Pumpkin Seeds on 4/17/24, gave them my credit card info and was given order #1000670 but nothing about shipping info. I tried calling their phone # but it doesn't go thru. I sent messages two days in a row on line and did not receive a message. There are stores in Brooklyn so I called one of them and she had another person call me from (800)836-7328. I was told there is no such order # and that they don't sell Bird Food. I explained that I was looking at their Web site while I was talking to them and everything I was saying was right there, including order bird food and that if it is not correct, the web site should be removed so people like me don't get scammed too. I called my bank and cancelled my credit card.

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- Martinsburg, WV, USA
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I ordered Amoxicillin Forte for fish. It was to be shipped within 7-8 business days. I went to their site to look up my order and it's gone. I attempted to email and haven't gotten a response. The payment was made from Shopifemail.com.

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- Martinsburg, WV, USA
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Placed a order for Christian Inspired T-shirts on March 16. Kept tracking and contacting company via email. They told me I didn't know how to work the tracking system. Sent pics. Wanted refund after 3 weeks, while suppose package was in LA. They sent email saying it was delivered with another tracking number. Told them not my tracking number. Asked for full refund 3x. First, it was $5.00 off, then 50% refund, now 70% refund. They owe mw the full 100% refund. Not a legitimate company!!!!! I am so freaking mad!!!! Have never had a problem with Shein or Temu and they are located in China. Please put on list of companies not to use!!!

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- Manchester, NH, USA
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The add showed up while reading the Washington Post. I used Pay Pal to order. I received a defective product. I looked up the business and it does not exist. It was delivered by UPS and I returned it.

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- Pompton Lakes, NJ, USA
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I ordered 2 jackets back in September 30th 2023. Allegedly it was going to ship November 25th 2023, then it went to December 2023 then changed a third time with no estimated date whatsoever.

Communication is key and i feel like i paid for merchandise im NEVER going to receive. Then i get an email stating "Tulip Season" has begun and shipping was supposed to start with tracking on Saturday March 2nd 2024. I never received the jackets or a refund for my order. I reached out via email immensely and now no response. It's been 7 months smh

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- Thomasville, PA, USA
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I saw a Harley Davidson trike on Facebook market place for 800 I asked if it was still available got a response saying the was her husbands who. Did passed away a few months ago and bad memories That's one reason she's selling it for a low price and her job was moving to Omaha Nebraska I got contacted by eBay was told to buy 4 x 200 eBay cards for the purchase of the trike.after I gave card info I was told I would get a confirmation # then I another email from eBay say the was under valued and needed to insurance both seller and buyer needs to pay 800 email from seller she said she paid her asked me to pay my part I called eBay to cancel my order he said some would call about my refund no one call me I called today they hung up I call again got a message

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- Philadelphia, PA, USA
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I thought I lost my birth certificate, so I was doing research on how to get a new one. This site came up and they had a decent score on Trust Pilot. I didn't realize they were a 3rd party site that essentially helps you to get your requested docs for an upcharge. After submitting my application/order, I received an email from them a few days later requesting more of my personal info (after having already given them my DL & SS # in my application). Something felt off, and I thankfully found my birth certificate in the meantime and decided to cancel the request with National Records. They literally have a button that says "cancellation requests" when I log into the account they made me make. I later got a phone call asking for more info on my cancellation. I explained and the woman said "Understood. You will get an email with a cancellation confirmation in the next 2-3 days." I got an email 2 days later telling me after careful consideration & evaluation there was nothing they could do and they couldn't issue the refund because I made an account & I was too far along in the process--even though they couldn't start the process because they didn't have all of my info. I then got another email the next day that said they need the rest of my info and said don't try and call my bank or credit card company to dispute the charge or else this would damage my credit score. I immediately called my CC company and had them dispute the charge and cancel the card. They also confirmed this "company" is located in Great Britain. I started doing more research online (Reddit) and saw that a lot of people have had similar issues when it comes to cancelling. It sounds like they just refuse to issue refunds so a lot of people have to file claims with their credit card companies And those that didn't cancel either never received their docs or were sent incorrect docs. I have no problem paying a 3rd party to help, but it seems like this company had no intention other than making money. Extremely unsettling that they have very identifiable info about me, but luckily I haven't seen much about people saying there were further issues in terms of ID theft. Just that the people at the company continued to harass them over email and would receive spam calls- not that much better. Still waiting to see if I will even get my money back. The fact that this website even pops up when people search for looking for ways to get something as serious as a birth certificate should be a major red flag. Extremely misleading. Hoping others don't make the same mistake as me.

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- New York, NY, USA
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NEVER RECEIVED THE ITEM JUST EMAILS

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- Castle Rock, CO, USA
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I "purchased" a pair of HOKA Anacapa 2 Mid GTX Women's Hot Sauce/Shifting Sand - 9, B - Medium on https://mybestshoe.shop/ via Paypal. The email confirmation stated that my order had been received and I then had an Invoice from "Dave & Buster's Lubbock Coming Soon". Oddly enough I immediately received another email from the scammer that stated "Purchase Issue?" as the email title and the email stated "Hi Heather! We're having trouble processing your recent purchase. Would you mind completing it? To help make up your mind, we have added an exclusive 5% discount coupon 6IYOnM1T to your cart. Here's a link to continue where you left off:

Continue Your Purchase Now Kindly, wu BestShoes Shop. When I looked at the company website to be in touch there is no contact information only this customer service option Email: [email protected]. I've never heard back from the company. The website only shows the status of my order as "In Process" and this is going on months. Meanwhile Paypal is sending money to the scammer or "Dave & Buster's Lubbock Coming Soon" as they call themselves.

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- Rosedale, NY, USA
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The scam offered a free prize of a musical recording device called AKAI Professional MPC One Plus. The advertisement asked 4 questions prior at first about the users age, house hold demographics and if they previously shopped at the store called Sweetwater. Then the link forwards you to an order page where it says "Your spot is reserved" with a countdown timer of 5 minutes and to pay $9.95 for shipping & handling. Also, at the bottom of the page there are popups that show supposedly orders being placed by other people in different cities.

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- Phoenix, AZ, USA
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This was an Instagram ad for a car vacuum. It was a buy one, get one free deal. The ad said it was shipped from Nevada. Another place said they ship all over Europe. When I completed the purchase the message said "good luck". They sent me an email that said thanks for my subscription. I checked my bank account and saw the charge for $9.95 that I expected. Then I got another charge for a meal service in the amount of $142. Showed up on my bank statement as something with POULTRY in the name.

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- Waldorf, MD, USA
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I thought I was buying a long grill pan. I received an email that my item was purchase and they would contact me when it shipped. This was on January 22, 2024. I never received it. When I tried to inquire, I received no response. According to my credit card, it was coming from Hong Kong.

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- Newton Highlands, MA, USA
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got phishing email from someone -saying my Peacock acct had expired but would be extended by 90 days for free . needed to give card number =they said explicitly nothign would be withdrawn. within seconds 2 charges - 29.95 and 149.95, traced to the pet supply company ( undoubtedly fake) - have never had a pet, didnt order anything . customer service is someone who is suppose to call you back.

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- Coram, NY, USA
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On Jan,19 2024, I was online shopping for a console table for my home. I came across this beautiful table on Litfad website, I made the purchase for $1016.12 by using Paypal as a payment gateway. I finally received the item on March 12,2024. I immediately opened the package to discover the item that was delivered is completely different from the one displayed on Litfad website. I contacted the seller through Paypal to make a complaint and also file a dispute claim with Paypal Though the Resolution Center. The seller responded days later by apologized and offered a discount to keep the item. My respond was negative, i wanted a return shipping label and a full refund. To make a story short, after several days of dispute, the seller agreed to return the money but under the condition that i paid to return the product. I replied, "absolutely NOT", if they want their counterfeit table back, they have to pay for the return shipping ,which is time consuming and very costly. Since i refused to accept that deal, days later Paypal Resolution Center ruled in Litfad favor so they got away with my money, I got stuck with a counterfeit item.I come to the conclusion that Paypal payment gateway platform is encouraging foreign scammers to take advantage of their system to con American online consumers.

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- San Francisco, CA, USA
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I placed an order and paid extra fees for the order to be delivered on the same day, expected delivery on 4/1. On 4/1 I received an email that a hold was placed on the order. Note: I only received the notification that the order was placed on hold, with the note "Your order is being placed on hold. We have made sever attempts to contact you, with no response. Unfortunately, there is no sized specified in your order." I was never contacted by the company and when the order was placed, a size was entered. To resolve this, I attempted to call the 800 number and was on hold for 30+ minutes 2 separate times, never reaching someone. I also replied to the status email, with no recognition or response. I called the company again the next day and connected with someone on the phone who told me the order would now be delivered the next day (4/3, which was past the time I needed it delivered). The hold was resolved well before the "3pm cut off for same day delivery" but was told I need to pay even more to actually get it delivered that same day. Since this would make the order unusable at that point, I requested a refund. I have contacted the business repeatedly and have yet to receive no response.

The website links to ScamPulse.com accreditation for other businesses (https://samedayrushprinting.com/bbb.html) and claims an A+ rating, however the ScamPulse.com page for same day rush printing has an F rating (https://www.bbb.org/us/ny/new-york/profile/printers/same-day-rush-printing-0121...⇄

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- Bowie, MD, USA
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The dress was delivered on 3/29/2024. The dress looks nothing like the dress online I purchase 3/1/2024. The fabric and style of the dress is totally different. Their saying dresses are handmade. This dress looks like it was made by a child. My daughter picked this dress out to wear to her prom 5/18/2024. I asked to return it. They do not pay or give shipping labels to return any purchases. I went to DHL to return the dress. It would have cost me $213 to return the dress. My daughter and I are highly disappointed. I wrote a review on the website; it was deleted. I communicated through email; this feels like a fraudulent game. I hope no one purchases another item from this place. It is definitely a scam and I hope this website is removed from offline.

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- Lawrenceville, GA, USA
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They advertise there clothing online such as social media. I placed an order online for clothing. Wealthy dreams aspect took $84.21 from my cash app card immediately after placing the order which I never received. Never received shipping information nor received the merchandise. I sent them several emails and they never responded. There is no phone number listed for me to contact the company.

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