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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1917)

- Springfield, VA, USA
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This was an order placed with one price and they charged a higher price that was unauthorized. I canceled the order immediately, but they still processed the higher amount and have refused to refund me even though the order is canceled.

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- Omaha, NE, USA
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Provided coupon code for discount; however, it didn’t take it off from the total amt.

Service stated “ Virtual Spiritual Circle - Guaranteed Messages! ”. No messages provided from him.

From this experience; however, I deduced my own “message” and that was he is not authentic. So disappointing.

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- Howell, MI, USA
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Website offers a product which I purchased. I also purchased 2 day shipping. Never got a shipping email but my order says track. Tracking looks like usps but takes you to unsecured page 57tracking. Product has not arrived.

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- Bangor, PA, USA
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I purchased a free trial of wrinkle serum for $6.95 which I received. Afterwards I cancelled subscription. I happen to take a look at my bank statement and saw 2 charges one for $9 and another $29. I emailed this period infuriated asking for the money back he said refund was processed and was going to be available in 3 to 7 days and it's been over a week already and nothing. Yesterday when I went to email them I got an email error message saying domain not found. So I don't know if they blocked me or they took down their email. I lost $38 which may not be alot of money to some people but I have ,3 kids I don't work I only get social security disability once a month and my bf just lost his job so now my financial situation is tighter and I need that money back

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- Clearlake, CA, USA
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I was supposed to get a extreme power deluxe a frame above the ground pool ladder

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- Sharon Hill, PA, USA
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Lead to a website and purchased a product that was a “Deal” and never received the package. I have 2 emails from said company or person.

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- Grand Rapids, MI, USA
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Looked at an ad on Facebook but didn’t see the cost so I exited the ad.

I just received the product when I never ordered it nor gave my home address. Also, the ad says hand painted but it’s not….its sprayed on by a computerized sprayer.

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- La Plume, PA, USA
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The bird houses look nothing like the pictures and they came from China. Now, does James Russell live in China if he is "hand-making" them. I am all for veterans, but I don't believe he is a veteran.

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- District Heights, MD, USA
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I saw the produce heating and cooling mobile small air conditioner being advertised. During the advertisement video, the product was video showed the product having a heavy air flow and a cooler temperature that can be felt. When the product arrived at my home, I tried it and was not happy with the product as advertised in the video. I made several attempts to get a refund and received a serious run around that got me very frustrated to the point that I accepted the purchase as a lost. I considered this product as being advertised falsely.

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- Patchogue, NY, USA
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Thefuzzypet.store offered me 4 free items in exchange for promotion of items bought. 3 of 4 items were replaced with cheaper items I did not order. The business has ignored all emails, complaints & contact made to them

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- Lansdale, PA, USA
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I purchase from with website after a social media (ad). The social media ad, advertised Abercrombie and Finch Jeans on sale. I completed the payment, then changed my mind immediately. The only form of contact was an email or to reply back to the confirmation email. I replied back to the confirmation email that showed as Customer Service. I stated that I wanted a refund. I was informed that the products had already been sent for delivery even though the order was just placed. After two days of emails I stated that I would contact authorities and they said the refund will be processed in 7-10 days. After 10 days I hadn’t received it and emailed back. They informed me that it was “ force majeure factors, the refund failed to arrive in your account on time” and they would submit another one. I’ve disputed the payment already. And I informed them I would be contact the BBB.

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- Pittston, PA, USA
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Fathers Day mini figurine shadow box, ordered in May, never received. Ongoing emails, it was never made, never shipped and the service run around is laughable. They even spelled their own company name wrong. No refund, no gift, all lies from this company. All you get are false promises and good luck ever seeing a refund. Report them as soon as you see them on FB as a scam company.

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- West Harrison, NY, USA
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I issued payment to this merchant and never received my order.

This business has a big social media presence with endorsements, giving the appearance of being a genuine/legitimate business.

The website only accepts Cash App/Apple Pay. Immediately, after making payment, I received a text with my order information and tracking number.

The items were supposed to be mailed out within 24-hours. However, when I checked the tracking number the following day, it showed the shipping label was created, but no item in transit.

I contacted the merchant, requesting a refund with no response. I attempted a refund via CashApp and they directed I request a refund from the merchant. When I requested a refund via Cash App as instructed, the merchant declined my refund request.

Cash App advised that they were unable to assist in recouping my funds. When I inquired as to their process regarding users of their application scammer legitimate users, I was advised they could not provide additional information, when I further inquired they advised me that they would be terminating our call and hung up.

I tried to dispute the charge with my bank, but they denied my claim because I authorized the payment.

I've tried all means of recouping my payment and bringing this concern to Cash App with no success.

This merchant is still advertising online and is still utilizing Cash App.

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- Centerville, MA, USA
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Did not ship order dating back to April, contacted multiple times with no response.

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- Breinigsville, PA, USA
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Selling used horse BEMER blanket

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- Matamoras, PA, USA
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I saw a NY Rangers hockey shirt for a too good to be true price but it was advertised through Fanatics, a reputable company. I ordered on May 29, 2024. I received an order confirmation with a tracking number which does not work. You cannot contact this company by email, phone, or anything. I blame Fanatics for allowing false advertisers on their webpage.

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- Elizabeth City, NC, USA
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On May 10th 2024 I purchase a "Mother's Day special " of an ice maker (buy one get one free.)

I received an order number 3113 and a tracking number of the items. Any attempt to check the tracking number lead to nothing. I contacted the company but only got "someone will be in touch within 24 hours". But there was no replies. Yesterday I received a small black plastic bag from "China Post" (supposedly the shipping company) . Part if my address was missing. Luckily my post office was able to determine it was my address. Inside this envelope was a business-like card that said "MERRY CHRISTMAS" That's all!.

I email the company with pictures of the package from China Post along with previous requests to refund my money if the item(s) are no longer available.

I don't know what else to do.

Any help you can offer is appreciated!

Thank you!

******** *****

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- Rancho Cucamonga, CA, USA
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My partner order product online. Business said it was delivered and provided fake tracking information. They refuse to refund or replace.

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- Philadelphia, PA, USA
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Merchant has not been honest about shipping product. He has generated two different shipping slips with two different shippers but has never actually shipped product. I have attached proof of this. Current shipping label was created back in April but shipper never received merchandise which makes them believe this is fraud!!! I have personally contacted the merchant and he has not responded ever. This is a fraudulent transaction due to the fact that I have never received product purchased nor has merchant ever shipped said product since initial purchase in February which seems like he has no intention on sending product but has retained payment for said product. This is fraudulent and I reject this transaction. I just searched tracking number and even after he responded he still has not shipped product. He’s committing fraud and is attached to your business model. This is bad business!

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- Escondido, CA, USA
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Ordered a shirt off the website was notified by email that the oder was received and being shipped. Never did receive the shipment and notified the company. Was unable to talk with anyone only able to contact by email. last email was this

Dear ......

Pls contact and pick themselves

US-UNI contact numbers: Pacific and Mountain time zones, use: 1-424-284-2432; Central and Eastern time zones, use: 1-315-533-4690

Email: [email protected]

Service hours: 10:00-21:00 Eastern Standard Time

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Best Regards,

Sandra Taylor - Customer Support Department

PODBROS PTE. LTD.

When you call the number you get a recorded message and eventually they put you through to an operator that gives you a busy signal.

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