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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1910)

- Alexandria, VA, USA • Jul 08, 2024
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The seller was selling a test kid for allergies via instagram. The kit never arrived and no tracking number was provided. When I tried contacting via the email provided the response from the seller doesn't make any sense. I am confident that this is a scam.

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- Washington, DC, USA • Jul 08, 2024
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Vernier Shop and Punovo are online companies that list products however when shipped a box full of paper and no product. When trying to get your money back you get an international call center and no response.

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- Fleetwood, PA, USA • Jul 08, 2024
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I wanted to purchase one TetraBeam flashlight. Somehow they had me ordering two. As soon as I read confirmation email, I contacted TetraBeam support. I told them I wanted to order only one, that I wanted to cancel the second one. They replied by telling me some things about VIP status, never mentioning cancelation. I got charged for two lights. And, they are not as advertised. Cheaply made and not as advertised.

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- Littlestown, PA, USA • Jul 08, 2024
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I went on there website and I ordered a product and everything was legit so I thought. They sent me tracking information. I tracked and on the day that it said it was going to be delivered. I kept tracking it and it said it was delivered when I got home. It was not delivered when I checked the tracking. It said it was delivered in San Gabriel, California. Which is clearly not anywhere near where I look I reached out to them several times they have not answered me. There's no customer service phone number and only an email. I had even told them that I'm going to file a report for them. Scamming me or not refunding me my money and still no response..

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- District Heights, MD, USA • Jul 08, 2024
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I purchased a males engagement ring in April I never received the ring I reached out by email several times over the few past months to see what was going on with my order I didn’t get a tracking number or nothing they said the sent it but I never got it I even went to my bank to get a refund because they wouldn’t give me a refund back they told my bank I received the product and my bank declined the refund but I never received anything so they took my money and I never got my ring

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• Jul 08, 2024
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There is no mention of them being digital books and when you contact customer service they give you a hard time on wanting your money back. They say that it stated they were digital in there terms and conditions section which you can't find on there site to read before buying. And their site states a 60 days money back guarantee that they won't honor.

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- Alexandria, VA, USA • Jul 07, 2024
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Offered a Pride sale for Tomboyx apparel via Instagram advertisement

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- Burke, VA, USA • Jul 06, 2024
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Ordered 3 shirts from their site in May. I tried to reach out to them many times, they kept giving delay excuses. Offered to refund money, when I said yes, they said they can’t refund anymore because package is on the way. It’s July.

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- Rockville, MD, USA • Jul 06, 2024
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Thru an instagram ad. Very low prices on pride swimwear. Shoulda known!

Shows on my credit card statement as PaginsvilleMallFashion - 568-6780825 CA

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- Silver Spring, MD, USA • Jul 06, 2024
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This business appears to be reputable but it’s clear they pay for fake reviews. They say their products come from Spain but the product I received was a very cheap version from China.

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- Plainview, NY, USA • Jul 06, 2024
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The scammer used a link provided on Instagram to lure me in

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- Burtonsville, MD, USA • Jul 05, 2024
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Never received my product or refund

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- Fort Washington, MD, USA • Jul 05, 2024
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I ordered the product on 2/6/2024 from FB from Q TV Shop, and they took the payment. Have several follow up emails, since 2/22/2024. Initially was told that the product was shipped to wrong address and would be reshipped. I have several emails requesting updates/status, which I can provide upon request. Even though it was an inexpensive product, it’s the principle. The company kept asking me to be patient and that the product was being shipped. I even asked for a refund, but was never provided any status to that. To date, I believe this is a fraud company, and would like to have it investigated and removed from FB online.

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- Morrisville, PA, USA • Jul 05, 2024
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I ordered an item and didn't receive what I ordered and now they will not give me a refund for $26.98 paid on 6/4/2024 I've been emailed and nothing so I'm contacting you.

Thanks

*** *****

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- Burke, VA, USA • Jul 05, 2024
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I was looking online for jewelry and came across their website (which was sponsored by Google at the time, making it one of the top options) and ordered a 3mm sterling silver chain. It cost me around $46 and was supposed to be delivered within a week. When the delivery date passed, I got the notification that it was delivered but never received it. I attempted to contact them using their provided email, but got no response. Now that I am looking deeper into their business, I see that they have a fake/unfinished website with an empty about us section and also an Instagram followed by bots.

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- Brooklyn, NY, USA • Jul 03, 2024
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The company advertised sneakers as being of great quality and offering arch support. It only had good reviews on the website and Facebook comments. When I received the sneakers, they had an awful smell that is still there. Also, there is no tag inside the sneaker specifying from what material they’re made of or any details!

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- Washington, DC, USA • Jul 03, 2024
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I ordered a vintage Nike shorts from @Studio6art on X (formerly twitter) via the website https://www.vintagecloud.store/ on May 30th. It was supposed to take 5-8 business days to ship. On June 21 I used their customer service chat box to ask about my order and they replied that they would check the facility. I followed up on June 27 and recieved no response. I followed up again on July 1 and recieved no response.

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- Oakton, VA, USA • Jul 03, 2024
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I ordered a chair online from a Facebook ad. I got an email confirming my purchase. The chair never arrived. After numerous back and forth where they first provided a tracking number that didn’t work then they said they had proof that it was delivered. I asked them to provide the proof but they won’t. They offered me a 30% refund which I declined and then offered a 40% refund. I told them I’m reporting them.

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- Bowie, MD, USA • Jul 03, 2024
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The company pictures real quilts on their site but sent a knockoff imitation item that looks nothing like the picture. It looks like they stole real images, printed them on fabric and then used a basic pattern stitch. The item was sent to my via UPS from a US address, but now they want me to return it to a Hong Kong address.

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- Suffern, NY, USA • Jul 03, 2024
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Advertised a sale for online clothing store items were bought. Tracking number was sent. Item was never sent tracking number says there’s no such thing.

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