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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1917)

- Old Forge, PA, USA • Oct 27, 2024
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I purchased eyeliners from the site on Shop. I paid 33.75 for the eyeliners and 16 for shipping. There is no tracking information nor can I reach the store and no one is responding to my emails.

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- Orangeburg, NY, USA • Oct 27, 2024
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My husband was looking for a lawyer to see if he had a case regarding having to pay back money to a firm that he felt he did not have to pay back. He went on a website askalawyer.com and engaged in a conversation with a chatbot. He was told He had to pay $5 to have a lawyer contact him. My husband gave his debit card information to pay the $5. A short time later a "lawyer" called him, so he told him his issue and asked if he needed legal representation and was told to submit an appeal to this company. That was the end of the conversation. The next day I noticed a charge of $60 + $5 from askalawyer.com on my bank statement. My husband was never informed he had to pay $60 to speak to someone otherwise he would never have agreed to it. I have found similar complaints online with people having the same experience of being charged $5 then finding a charge of $60 that they did not agree to. My husband called the bank immediately and had the card canceled.

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- Hauppauge, NY, USA • Oct 25, 2024
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24 Days Of Stationery Advent Calendar
Qty: 1 $39.99

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- Wynnewood, PA, USA • Oct 25, 2024
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Object to be purchased was shown as a "pen" type with several attachments that inscribed and cut, etc. That is not what was delivered. A cheap piece of plastic pen with a cheap inscriber and nothing more.

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- Philadelphia, PA, USA • Oct 25, 2024
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I "purchased" items through a facebook ad. The package was to be delivered to my office which requires any non-employee to ring the doorbell to be left in by security then they have to sign in at security. Nothing can be delivered without going through security. The package never arrived and after some research, i found that the tracking company they were using to track the delivery was a scammer company that creates false shipping numbers to create a fake tracking. I contacted the company & requested a refund. They offered 50% refund which I stated was not acceptable. They offered 75% refund which i advised was unacceptable and only 100% refund was acceptable. I was advised i would receive a full refund, but they have not provided a full refund yet. They gave me the 50%, then another 25%, but have still retained the remaining 25%.

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- Washington, PA, USA • Oct 22, 2024
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I ordered an item on August 18th paid for it in full. I have tried several times to make contact about the item being delivered and have had no response.

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- Alexandria, VA, USA • Oct 22, 2024
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Bought a product then there was no website or phone number to return it or ask a question

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- Perry Hall, MD, USA • Oct 21, 2024
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Selling fake goods online and claimed they were authentic vip items from Chanel. I received the item after paying and it was in poor quality. I contacted her and she agreed to refund me once item was received. Pictures were sent to her how it was sent and the tracking. Now she has the item back claims it is damaged and refuses to give me back my money. She should be stripped of her business license as LLC as she is selling fake goods so she will not be able to scam others.

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- Manassas, VA, USA • Oct 21, 2024
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Saw an ad in august, ordered clothes. After a month hadn't received them so I emailed. According to their "tracking" site (which never worked for me- should have known then) it had been delivered. They said they would expedite a new order which still hasn't been received but has also been listed as delivered.

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- Hazleton, PA, USA • Oct 17, 2024
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Ordered theses dog toys for heavy chewers. They took the money but never responded to email or phone rinds then disconnected.

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- Philadelphia, PA, USA • Oct 17, 2024
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Melavo cat wheel, on instagram. There is no website, there is no number. The number I provided is fake as I had to type “something” but there actually isn’t one. You think you’re ordering a cat wheel (that never comes), then they continue to charge you monthly. I was able to get an email response back that it’s because I signed up for a membership which I definitely didn’t. Never made it clear and there is not way to remove it so I’ll continue to get charged if I don’t call my bank. Which I have. Going through instagram made it look legit and then when I went back to check for a site after the fact, I realized there isn’t one.

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- Germantown, MD, USA • Oct 15, 2024
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I was charged for merchandise and never received it

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- Johnstown, PA, USA • Oct 15, 2024
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I ordered a TV antenna Aug.26 on a website I thought was recommending the best antenna for the money. The cost was $59.88. It arrived several days later and was completely unusable. My TV would not even recognize it. I emailed the company to see if I could return it and they offered that I simply keep it and they would issue me a $35 refund. They also gave me the option to return it USPS with insurance and provide them a tracking number. I did that. They never confirmed that they received it. I found out through the USPS that the package was returned on Sept.25.

After two weeks I reached out via email and asked them where my refund was, and I did not see credit on my PayPal account. They said it would take up to 30 days! I sent several emails afterwards with either the same response or no response. Finally on Oct.14 I found a phone number for them through PayPal and called to inquire about the refund. I representative answered with screaming kids in the background. She was rude and short with me and kept saying the the refund was sent to "my bank account". She hung up on me!

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- Great Falls, VA, USA • Oct 11, 2024
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The furniture site was a professional site of modern day furniture. They had correspondence with me regarding a Labor Day sale . I bought a chair and ottoman.

Received a email of my purchase.

Never heard back .

Checked back and website had disappeared.

Never received.

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- Ashburn, VA, USA • Oct 10, 2024
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Nike Shoes on sale for $15 . Hoka shoes on sale for $24. I bought three of shoes 2 Nikes, and a pair of Hokas for a total of $54. I tacked the shoes as usual the first month. The were received at customs in August 20, and then there was nothing else. I reached out to Customer Service with a E-mail. I was told to keep tracking, and I would get my order soon. September was two months waiting, and the order is still being held by customs. I e-mailed Customer Service again this week to ask for a refund, and I was told to keep tracking the order. I just want a refund now

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- Millport, AL, USA • Oct 10, 2024
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I purchased a tire and now all is a scam and they have my money

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- Hanford, CA, USA • Oct 09, 2024
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Advertisement for the chance to win an iPad for 5.95 after taking a short t-mobile survey. After putting in my debt card information I never received a confirmation regarding if I won the iPad but the funds were debited from my account and 3 days later an additional $79.95 was taken from my debit card and I haven't received any confirmation or product. Any attempts to communicate with the phone number associated with this scam is frustrating and futile. Please beware.

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- Mount Gilead, OH, USA • Oct 08, 2024
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I ordered a motorcycle battery, paid for it online. The total included a shipping cost (12.45) and taxes. I had to contact them, several times. They claim battery was delivered. I did not receive product. They refunded part of payment. Said they would resend item. They did not.

The amount itself is not large, however if done repeatedly, they keep $15 - $20 from all who try to order, that can add up. Small scale scam possibly. Improper English in communication, not sure where the 'company' is located.

Would like to warn others. Thank you

****

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- Shippensburg, PA, USA • Oct 05, 2024
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The web site offered unique robes and clothing. I ordered a whiches robe. I can not track the tracking number it is not in any tracking system nor can i locate the carrier CNPEX the site said delivered my iteam . I have tried emailing them with zero response. When i go back to the site it changes . It is currently nicechic.shop

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- Elizabethtown, PA, USA • Oct 04, 2024
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Advertisement on TikTok, did not have phone number, bought jewelry and never received it ordered back in may now there website is not up. wondering what I could do to help stop this and get my money back.

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