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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1917)

- Lansdale, PA, USA
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The ad stated two bottles for 39.98.. My credit card statement later showed I bought five bottles at 299.99. I called and they told me my order was already shipped when I asked them to stop the order that I thought their ad was very deceptive. They said they had a deal for me which was to refund me $100 which they did but I had to keep the five bottles of keto diet gummies at a cost of 99.99. This happening to often to people and it needs to stop!

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- Reading, PA, USA
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I made an online order for keto gummies. I thought it was for 1 free trial bottle. I was charged $199 and change. Gummies did nothing/ I called back and had to cancel a subscription that I didn’t even know existed and I fought for half of my money back. That I received. He said to keep trying the gummies he was sure they’d work. I’ve tried twice to get them to refund the rest of my money and it’s been a mess

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- Salt Lake City, UT, USA
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Tried looking online for sleep apnea mouth guard to be used when no electricity was available.

Once ordered, no tracking number or order number was given but credit card was charged. When we check the profile, it claims we never placed an order.

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- Coal Township, PA, USA
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33 bench, with advertising Amazon

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- Tobyhanna, PA, USA
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I received an email from one of their so called customers service rep on Wednesday, June 12@11:06 PM.

Helen Alvarez

Hi *****,

Sorry to keep you waiting, we have checked about the previous refund to you, may be due to the local bank or credit card institutions did not process the reason in time, considering that you are our customers, we are willing to safeguard your rights and interests, we are contacting the financial staff for you to re-process the refund, please be patient, if you need anything, please feel free to contact me to deal with it, thank you!

The merchandise purchased was 3 bras that said it was delivered but never received which i used Afterpay to make the purchase.

***** ** ****

Hi *****,

Thank you for reaching out to us regarding your order.

Please refer to your latest order status.

2024-05-31 12:12

******************* ********** ***** ********** ********* ** *****

Tracking number is SDH0061484886

You can track it on https://www.track718.us/en/

***** ** ****

We greatly appreciate your valuable feedback and we sincerely apologize for any inconvenience caused.

Recently, we have received numerous customer complaints regarding incorrect deliveries by usps courier. To address this issue, we kindly request you to visit USPS complaint website and submit your concerns about their service. The website is https://usps.force.com/emailus/s/.

Meanwhile, as a token of our gratitude for being our loyal customer, we would like to offer you a refund of $60. We deeply apologize for the inconvenience caused and sincerely hope that this unpleasant experience does not overshadow your happiness. Wishing you a joyful and fulfilling life ahead!

I have numerous emails that started on June 4 to the 12th from them but no money has been refunded. This company has major complaints againts them.

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- Austin, TX, USA
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This buisness posed as a clothing store. But now when you log on you are put onto a pag in all caps explaining "when you purchase an item from us you are automatically entolled in our VIP program and aggree to be charged 29.97 per month" i ordered a shirt for my birthday. Did not recieve an item for 2 months and once i got it the picture of the item on the website as did NOT match the item i recieved. The print was discolored and very blurry

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- Blue Bell, PA, USA
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Purchased a dress online from gracepromdress.com. The brand of the dress is Mac Duggal, a US brand. The dress that was delivered was shipped from China and was clearly a counterfeit item, poorly made

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- Saint Louis, MO, USA
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I purchased products February 2024. The items where listed for a pre orfer and stated/set to be delivered by or before May 15th 2024. I week prior to promised delivery date i reached out to the company via email the company to ask about shipping and tracking information. I did not get a response. About 3 or so business days later with still no response. I made a public post on facebook about the company. They reached out to my facebook direct messages and asked if i wanted to wait for products or receive a refund. I opted for a refund. The company responded stated refunds would be processed May 17th. It is now June14th the company has not refunded my money in addition to not responding to my emails.

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- Jersey City, NJ, USA
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Buyu International uses AuctionNinja.com website to sell copied artwork with forgery signatures from the artist claiming the value is higher than it should be and giving a whole story about the artwork in the artist.

Example from their post on AuctionNinja.com

Item Description

"Pablo Picasso (Spanish, 1881-1973) Manner of/ Attributed: Nu assis. Pencil on heavy paper, signed and date (31.5.70.IV) upper right . Unframed. The drawing offered comprises part of the ""Pacific Palisades Collection""; so named for their Southern California location of acquisition from London, England based art dealer Bill Ferrari during the years spanning 2004-2008.

Picasso was the most dominant and influential artist of the first half of the twentieth century. Associated most of all with pioneering Cubism, alongside Georges Braque, he also invented collage and made major contributions to Symbolism and Surrealism."

Estimate

$3,000 - $5,000

After more research, it appears that identical pieces have been sold from "fake companies" associated with Buyu Intertnational

Please research into this scam company

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- Greenlawn, NY, USA
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This website purports to sell items for low prices and then does not deliver. When I contacted them and raised the issue that I had not received any shipping confirmation after a month, I was given an email reply that simply said "Be patient" and no plan to correct the incident. They have no phone number listed anywhere on their website.

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- Takoma Park, MD, USA
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The scammer, a supposed horse shipper, tried to make me pay a $250 dollar deposit through Venmo and PayPal. She proceeded to call and message me through FB messenger many times throughout multiple consecutive nights.

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- Philadelphia, PA, USA
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Seller had good reviews ao i bought products they never sent the items and when i said i would report them to ScamPulse.com they blocked me and stoped contact they do buainess on shopify and shopify does nothing after multiple reports

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- Ephrata, PA, USA
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Had a Facebook ad with authentic looking merchandise. They provided a bogus trackinging number on a website called "track718".

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- Waymart, PA, USA
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Charge on card was from FORRATTY US STORE Los Angeles, CA

On 5-9-24

Tracking information says mailed from China and delivered to addressee June 10 2024 this information is incorrect. The package was shipped via " Track 718 one stop quick tracking"

The company stated it was signed for but could not provide a signature or delivery photo. The refuse to refund more than 50% of my purchase.

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- Altamonte Springs, FL, USA
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I thought I was ordering books and then once I was checked out I noticed extra stuff was added to my order that I did not agree to and it says that I would be getting a complete book set but they sent e-links I asked several times in emails about books and they just keep repeating the same email with e-links. It says they give a 60 day guarantee for your money back and to cancel this membership that I also did not want so I emailed them and the email bounced back! Several others have commented on their Facebook about have money stolen from them as well! [email protected] is the email that bounced back which is shown on their website. They have my card information now.

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- Pottstown, PA, USA
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I have shopped on Bloomchic many times. I got an ad for what I thought was them, but it was a replica site that boasted a major sale. Once I made the purchase, I got the email with my order # and I knew I was in trouble because the order # looked nothing like my previous order numbers. I went back to the site and realized it was a knock off of Bloomchic and I began researching. Apparently, this is what these guys do. UGH

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- Celina, TX, USA
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Ordered a hoodie 2 years ago on https://unknownstudioss.com/collections/hoodies old website then when I texted him on instagram he tried to make me buy a new hoodie and told me he couldn’t do anything for me beacuse it was on his old site and had no receipt for the order I just want his store closed at this point or my money back or something please ??

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- Saint Clair Shores, MI, USA
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I purchased 2 orders of product Airiver AR30 Filter Set - Pre Carbon Filter, Post Carbon Filter & TCR Carbon Filter (M6). Because I bought Airiver brand name Airiver's water generator. Had it for over a year and needed to replace the filters.

So I thought going directly order product would be safer and easier to get filter from them since they are the one that sell water generator. So I order products from their website to replace my filter. 2 months gone buy I sent them email than I received email from Matt Silver reply back that they will be delay do to some busy and their products being back order . He said my order should be sent out at the end of March beginning of April. I never received it. I email him again. It's over more than 6 months from my order date. Now no reply since. It seems their website is being taking out. I try to email him back I want my refund. But still no reply. So I'm seeing if I can get legal help to sue Airiver company. Still deciding if this is worth my time for $198 dollars I lost to them.

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- Mertztown, PA, USA
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I saw content creators raving about this Glizara company on tik tok. So I went to their website which seemed legit. I placed my order on 5/4/24 nothing has shipped. I emailed them on 5/21/24 asking to cancel this order and for me to receive a refund. I have spoke with a Sofia via email. Nothing has been done, no cancellation of order or refund of money. Now they won’t answer me. I just want my money back.

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- Philadelphia, PA, USA
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I attempted to purchase a water bottle from AirUp for my son on Monday evening, 6/3. The website declined my initial transaction, so I attempted it with a different credit card, which was also declined. I then asked my husband to try (my son really wanted this water bottle) and it declined for him as well. On Thursday, 6/6 each of these three payment methods (two of mine and one of my husbands) all had fraudulent charges pop up. This website is the only common denominator where we both used each of these three payment methods. There is some kind of scam going on here.

Our bank has refunded the fraudulent charges so I’m not seeing them on my statement right now and I can’t give an accurate total. $200 is an estimate.

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