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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1549)

- Lansdale, PA, USA • Jan 14, 2024
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Purchased 3 PerNF Air Purifiers from Amazon.com. They are all defective. Amazon no longer sells anything from the seller. They also do not sell replacements. I have tried to also contact PetNF multiple times. PetNF never answers and they also no longer sell the Air Purifier.

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- Silver Spring, MD, USA • Jan 14, 2024
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There was an add on Instagram that a plant shop was going out of business. Plants in containers were offered at about 75% off. The company was Neatleqvc and I thought it was a spin off of qvc. No where did it say shipping was from outside the US.

After 2 weeks of tracking shipment I saw it was supposedly set for delivery. I was home the day it says it was delivered. It was not. I don’t have problems with neighbors and missing items EVER. I emailed the company and they said to contact postal delivery. I went to the post office and they had no record of it.

I emailed the company again and demanded money back but of course I got no response. I paid for this with Klarna thinking it would be safer and Klarna hasn’t done anything about the fraud either.

Lesson learned. But I want to warn others.

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- Newtown, PA, USA • Jan 13, 2024
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I bought the vital tracker for my husband. I tried several chargers and even bought a charger which they suggested. Still, didn't work. They are selling a product that doesn't work and making money off of the "restocking fee" and such. SCAM

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- Washington, DC, USA • Jan 13, 2024
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Saw an advertisement for a personalized mug on Intagram. The order took over a month to arrive. It was not even close to what was pictured on the website. After Googling the company its clear that is fraudalent.

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- Ooltewah, TN, USA • Jan 12, 2024
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I ordered a book from yourbookstop.com and several days later I received an email confirmation that my order was being shipped. However, the email confirmation listed a completely wrong book and stated the book was successfully shipped on “August 1, 2024” - a date that hasn’t past yet.

I contacted the support email, [email protected], and have been met with several roundabout statements. I have been in contact with support, but my money isn’t being returned. I also asked for the correct book to be sent, but it is not being shipped. Each email is unprofessional, and I noticed the FedEx tracking number that was sent to me is from Nioda, India.

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- Clinton, MD, USA • Jan 12, 2024
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Order #10948 I never received my orders. I bought one for my wife and daughter and never got them. It was a Necklace in a box with a poem. I ordered it in December.

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- Massapequa, NY, USA • Jan 12, 2024
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I had tried to purchase items through their website. 2 days after doing so I was prompted through an email to pay $350 more for shipping. I wanted to cancel my order and they refused

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- Upper Marlboro, MD, USA • Jan 12, 2024
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I placed an order with the company on 12/21/2023 and I have not received the product or received an email with tracking or when my package will get delivered. I have reached out via email and their instagram page and no response

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- Huntington Station, NY, USA • Jan 11, 2024
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This company claims they are in the US. The only contact was email. I asked for a refund and a return address they would not supply, after months of emails I finally got a partial refund and told to keep merchandise. Their online adds a very deceptive

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- Williamsport, PA, USA • Jan 11, 2024
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It was an advertisement on Facebook about herbal remedies book on sale for $18.02 buy one get one free. They never sent the product

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- Chantilly, VA, USA • Jan 11, 2024
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Ordered from what I thought was a legitimate website, but never received shipment updates on my order and began to realize that the website might be fraudulent. If they're not legitimate, other people should know.

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- Muncy, PA, USA • Jan 11, 2024
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Ordered one basketball. Email says it was shipped but tracking number doesn’t show any movement. When I contacted them they said there was an issue with the shipment and they would ship a second ball. Never sent a tracking number for the second shipment even after I inquired. I have asked for a refund but have not heard back.

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- Huntington Station, NY, USA • Jan 11, 2024
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I never received the items, I emailed them 6 times and got 2 tracking numbers and now no more tracking updates. Ordered on November 5th and now it’s January 11th and NOTHING!!

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- Macon, GA, USA • Jan 11, 2024
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Ordered a customed Omega Psi Phi,Inc. Fraternity ring from The Ring Creator on 9/8/23. Order#10649 Cost $400 It was stated it would take 3 months. Now the are staying 2 weeks. I am afraid I have been scammed.

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- Tracy, CA, USA • Jan 10, 2024
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Hello. I ordered a costume from this website, and once I saw that it did not match the description I wanted to return it, and I was withing the time frame of their return/refund policy. Not only they charged me more for the tailoring service but also they are not allowing me to return, I have read other reviews afterwards that this site is a scam. They keep offering me to refund 12% or so when the product does not match, it's cheap and the whole costume is not velvet, also charging me for tailoring service when I had nothing tailored. Now they will not accept refund when clearly on their website states that return/refund is okay. Please help me and stop these scammers.

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- Rockville Centre, NY, USA • Jan 10, 2024
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I saw ads for pretty Kate Spade bags. SIte looked like Kate Spade Outlets site and was advertised as such. When I went to order it sent me to a page to pay that didn't look like what I would expect for Kate Spade outlet. Product didn't arrive after a month of waiting and these were Christmas gifts ordered at the end of November. I sent numerous requests to track and was told to be patient. Bags arrived at the end of December and they are counterfeit bags. Quality is poor and they were packaged terribly. I've emailed numerous times and "Tiffany Torres" at [email protected] keeps emailing me to keep bags. She just sent me an address in China to return to. I have to pay the shipping and won't get refund until they receive. This is a scam.

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- Shirley, NY, USA • Jan 10, 2024
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Online purchase buy 1 get 1 free vacuum. Transaction went thru 12/8/2023 for $38.00 confirmation # 8Lth539T order#1269 tracking #am240421174cn company name:PetersClub. Thank you *********************

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- Brooklyn, NY, USA • Jan 10, 2024
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I ordered from this site that I found from a tiktok link. Nothing ever came in the mail and there is no way to follow up on the purchase. My attempts to email them were ignored

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- Bensalem, PA, USA • Jan 10, 2024
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Ordered 2 pair of jeans . I was tracking... then all of a sudden everything was just gone

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- Chalfont, PA, USA • Jan 10, 2024
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The ad on Instagram was for clothing; I placed the order on 12/31/2023. Almost immediately I received a confirmation from Housshold in the amount of $70.80.

Today I received an email updating me on the status. The only change was my order was in processing. I decided to look at my PayPal account for the charge. I found the charge to Banbain Trade Co., Limited for $84.96 on 12/31/2023; even though my order had not shipped and is as I said before in processing. I have attempted to contact [email protected] several times. The reply is always the same: "Thank you for your email. Please click [contact seller] to consult your question", even though they are the contact seller. I feel foolish for ordering from an Asian company as they seem to use a myriad of company names leaving the consumer without a way to contact the company for a refund.

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