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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1861)

Wellamoon offered Sleep Patches for $11/pckg however once you placed the order they automatically charged me for other products that i did not authorize. I contacted them immediatly and they told me the product was already sent and nothing could be done. when i received notification that the product was at the post office there was also a charge on it to pick it up from customs. i did not have the funds to take the product so i refused it and had it returned. the product has been received by the company however i am still fighting with them to reimburse me. they are saying i didnt follow their return policy. If they had followed my ordering instructions for the purchase of 2 pkgs of sleep patches i would not have had to return the package in the first place. i need someone to intervene so i may get my monies back.

My order was on Feb 19,2024 order number ************* and my complaint number with them was ****** . please help.

- Hollywood, MD, USA

I ordered yhe product being advertised on Facebook and never received the product. Payment was made through Shop. Shop has a policy that as long as the company responds to emails no refunds will be issued. All i get from the seller is a generic automated response that is identical no matter what i send to them

- El Paso, TX, USA

Advertising engagement rings online once bought they create a USPS tracking label but never actually send the product

- Oakland, CA, USA

So I ordered a lipgloss bundle from this company.never got it contacted them and they said it was shipped somewhere else.never replaced it or anything.just like well and I’m showing all the info

- Danvers, MA, USA

I originally contacted Geri in January 2024 to purchase photographs. They requested I mail a check for $50. I did so and never received any follow up. I emailed and called over 10 times with no response and “voicemail box is full.” They deposited my check on March 8th 2024 and took $50 from me without providing the promised service. I wish to warn others

- Yonkers, NY, USA

Scammer had online website with phone number. Called and was told product was for sale and for delivery. Asked for payment upfront. I cash app to them. Said they didnt recei e payment but cashapp support said payment was received. I called then back and they never answered. Asked for refund and was declined. Cashapp recipient was named brendon sangtoh

- West Monroe, LA, USA

Purchased an outboard motor from Flushing Point Marina after seeing their add on Facebook. I used DM to make contact with Flushing Point where I was given wire transfer information. I was then given shipping information from PRIME Logistics. The motor was supposed to be here on April 1. After it didn't arrive I reached out to Flushing Point as was told they would contact PRIME. Several days after the phone call I received an email from PRIME telling me I needed to pay an additional $800 for shipping insurance. I sent a copy of the email to Flushing Point and asked for a refund on my money. No one will answer the phone or respond to my DM's via Facebook now.

- Oakland, CA, USA

I ordered ceiling fans totaling $197 from what looked to be a small business discount lighting website www.luminaireplus.com . Payment method was Paypal. However Paypal receipt was recorded as 2 autopayments for $99 each to a Kevin Martinez at [email protected]. The first autopayment of $99 went through but the second did not. I have not received the products or any communication. There is no phone or email on the website and the contact form does not work. The address on website is legitimate but for a different business. There are no contact details shared under seller information in Paypal and emails to [email protected] get no reply. I downloaded the website order confirmation but no confirmation or other information has been sent to my email from the website - only automated Paypal emails.

- Shippensburg, PA, USA

Ordered prom dresses for my daughter and our foreign exchange student. After weeks of waiting they came in the wrong color and too big even though they used their sizing guide. We contacted them within the 14 day return period but they are refusing to provide a return form. Instead they have offered that we keep the dresses a they will give either a 15% refund or 30% gift certificate.

They lied about their return policy.

- Glen Mills, PA, USA

On 3/11/2024 I paid $1000.00 through Zelle to purchase a BMW car part my son saw for sale on Instagram. Once payment was made, the seller claimed that payment was not received, and asked me to send two more payments of $500 instead. I did not send any more money as I already sent $1000.00 and this was confirmed as successfully transferred from my Wells Fargo bank account to seller's bank, Municipal Credit Union. Seller doctored up a screenshot of his bank transactions showing that the money I sent to him through Zelle was "declined", while I could clearly see the "+$1000.00" in his account transactions on the screenshot he sent to me. Seller was using a Zelle account "Destiny Ortiz" with an associated phone number of 407-406-2218, and seemed to be located in Kissemmee, Florida to a "Sabastian Morales." The next day, seller sent me a new Zelle account to "try" instead, and again asked me to send two $500 payments. I have not paid anymore to seller. The new Zelle info seller provided is "Jaivon Lassiter" with email "[email protected]". I have reported all of this info to my bank as well. I traced the phone number on his Instagram account to Glassboro, New Jersey. This scammer also has our home address and names as he was to send car parts to our address. I believe his who Instagram operation is a fraud. I have reported the account to Instagram many times but it is still up and running and possibly scamming others. The scammer also continues to contact me and my son wanting us to send the money again. Please let me know if I have any recourse in this matter, and what can be done to prevent this seller from scamming anyone else. Thank you.

- Appleton, WI, USA

This business/site advertised a sale on Forever stamps on Instagram, & their site has a logo that looks like the US Postal Service. I called the US Postal Service to ask if it is legitimate they said they have no way to tell, but they wouldn't recommend buying anything from it. I created an account before I called them--I gave them name & email info--but I didn't complete a purchase. The site indicates, and various places, that they are in DC (375 L'Enfant Plaza Southwest, Washington, DC), Alexandria, Virginia (address I entered in this report-a-scam form), & Fresno, CA ("We are the first official postage brokerage company in the United States. Our corporate office is locate d in Fresno, California. We are an authorized USPS retailer offering 100% authentic USPS stamps at t

he best prices, with tax- free and free shipping in the United States. We have applied through the USPS Approved Postal Supp

lier Program, which provides participating independent suppliers with USPS brand rights and logos.")

- Washington, DC, USA

The product was an advertised dress for the intended product. The business claimed the dress would be delivered 10 to 15 days after purchase on 03/04/24. To date, 03/30/24 we have not received the dress. When a notification about alterations was sent to me about the product,, I immediately ask for a full refund which they referred to there return policy when the initial contract was already broken by the vendor.

- Lanham, MD, USA

I did not receive items as advertised on their website. This unacceptable. Their website clearly states their refund/exchange policy. I am very disappointed in the way they are treating me as a good customer that has provided a favorable review on other purchases.

I did that because I was satisfied with the item I had previously purchased.

These 2 items are not what you advertised. They are not real leather material. I have used a lot of time trying to get this company to honor my simple request. Please do better business

Practices if you care about maintaining your customer base. MANLYSHIRT refuses to honor return/refund policy. They forced me to agree to an exchange for other pieces of clothing, which they never delivered.

- Minneapolis, MN, USA

they claim that I ordered Nutra keto product

- Brooklyn, NY, USA

Shaun King was selling a book 'lemons and stones' and keep telling us the mailing date or release is always pushed back for two years now. With no update since a year ago.

- Baltimore, MD, USA

The website produced information about perfumes, colognes, and fragrances. I usually purchase these items but it was discounted so I thought. The purchase was a simple card payment system. At the time of the purchase, I received an invoice and received the items in five days. The product had been tampered with as far as the contents also faked. It was poor quality and I checked the Better Business Bureau to see what reports were current. There are many sites like this with bargain cologne purchases such as Fragrance.Net sourced by Amazon but this seems completely counterfeited and a fraudulent system. It’s poor quality and counterfeit. Don’t buy from here it is fraudulent because you will not get what you purchased your money for. I purchased the YSL Beaute and Issey Miyake Noir D’Issey.

- Mckinney, TX, USA

Ordered a handheld video game system for my kid and they sent a cheap dollar store version of it. I attempted to make contact. They replied to one email and then ghosted me.

+1
- Seattle, WA, USA

Google searched for specific shoes. ...found the website through Google search. Paypal stated something about not being able to verify the order/invoice however after checking my Bank Credit Card account, a pending transaction is there. Contacted my bank/credit card and they stated that payment has to be posted and completed to open a dispute case. The person listed as a pending payment to "Melissa Boehm"

- Philadelphia, PA, USA

Purchased clothing items from website, when items arrived they did not fit. I asked for return information. After a number of emails by me to them I received one saying their returns warehouse was now in China and it was too expensive to return so I was offered a 15% refund. I responded by saying that this not stated on the website as the return policy and was unacceptable. I have not received any communication from since.

- Lakewood, WA, USA

Never received any shipments. Tried to cancel for month's

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