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Online Purchase

Online Purchase Reports & Reviews – Page 87 (3646)

- Madison, WI, USA

I saw a Facebook ad for an advent calendar (company name used: "watermyself"). I placed an order for $49.99, received confirmation email that stated the order was placed and that the charge would appear as "Homagecust" on my statement. It also included a link to track the package or contact the merchant.

The charge was made immediately by HomageCust Hong Kong. The link just goes to a site that shows that package as delivered.

Product never showed up. They claim the product was delivered on November 24. Used their email tracker to tell them it never arrived - no response. They state their customer service is through "CustomerCare-VIP.com". But of course there is no phone number and the complaint went unanswered.

Disputing with my bank now to hopefully get the money back

- San Bernardino, CA, USA

The ad came up in Instagram and a blogger was promoting it. Everything was 90% off. The email verification I received linked to a sketchy website

+1

Pre lit trees purchased, very poor quality and delivery of product was late.

Credit card was compromised. Right after card use attempted several times. Card needed to be canceled.

+1
- Good Hope, GA, USA

Scam discounts her shop. States that she has shipped product with USPS. Then when asked where product is, scammer states she had to switch to UPS because USPS is overloaded. Product states delivered and never shows. Shop will not refund the money.

+1
- Acworth, GA, USA

placed an order which i thought was bath and body no tracking number was ever sent and 4 or more attemps were made to contact them

+1
- Athens, GA, USA

Was advertised as bath and body works , I went directly to their website as I was trying to verify it was a legit sale I saw online . I made 2 different purchases online for 40 dollars and another for 41.00 and neither has arrived when I now go to the website to check my order it says no order with that tracking number

+1

Saw the item on an instagram post - purchased through what I thought was a legitimate site but never recived the product but my credit card was charged.

+1
- Ewen, MI, USA

It showed a bath and body works site but shows it’s out of Belfast. No response through email. Charged me $49

+1
- Atoka, OK, USA

AN ADVERTISEMENT POPPED UP ON MY FACEBOOK FEED FOR A CLEARANCE SALE FOR BATH AND BODY WORKS. IT LOOKED REAL; SO I MADE AN ORDER AND PAID WITH MY DEBIT CARD. I WAS SUPPOSED TO GET AN EMAIL CONFIRMATION OF MY ORDER, BUT NEVER RECIEVED ONE. I WAS CONCERNED, SO I CHECKED MY BANK APP, WHICH TOLD ME THE COMPANY'S NAME--DIEM ROUSHI LLC FROM MISSISSIPPI. I GOOGLED THE COMPANY NAME AND THERE WERE COMMENTS FROM PEOPLE SAYING THIS IS A SCAM--THEY NEVER RECEIVED THE PRODUCTS THEY ORDERED. SO I WENT TO MY BANK, CANCELED MY DEBIT CARD, AND GOT A NEW ONE. I FILED A DISPUTE WITH MY BANK TO GET MY MONEY BACK, BUT HAVEN'T GOT IT BACK SO FAR. WITH ME CANCELLING THE DEBIT CARD I USED, AT LEAST THEY CAN'T STEAL ANY MORE MONEY FROM ME.

- Springdale, AR, USA

This person is operating with a revoked business license and without a contractors license he is being sued by a couple currently that paid for the materials in advance on the home repair/remodel and never completed the job. He has been sued a few times by people of which under false pretense had them pay in advance for materials to be used telling them he needed the advances to order the products, he then never completed the work to be done under contract and did faulty work on many things. He also has wrote bad checks using his business account. This information is on public records for Washington county Arkansas he may have some in Benton county. His name is Christopher Johnson working under the company name of Jimco of Fayetteville LLC, Arkansas. He does have an account at Arvest Bank but likes to also have checks wrote in such way he can cash immediately . He could also done this in Oklahoma or surrounding states. He has a history of this.

+1
- Peel, AR, USA

Ordered banks on-line in October as Christmas gifts. They have never arrived. All contacts with company have been unsuccessful. I just get a boilerplate messages as shown here:Hi! This is the customer service center, your order consultation message has new progress.

Less text, more service! Click here back to your message page quickly!

Tips:

1. Please enter your email address and select the order you have consulted, then input the text and send it directly. The customer service will reply to you ASAP.

2. Please click on "I have a new question" to re-follow your question if you cannot enter the text.

Thanks,

Customer Support

These messages get me nowhere, no answers, no phone number to call, tracking does not work etc.

+1
- Brooklyn, NY, USA

I ordered a supplement from this company six weeks ago. They charged me for international shipping. They never sent an email with tracking info.

The only email I got from them was extremely vague and uninformative.

They would not help me track my order down. They kept requesting my address several times, despite me entering it correctly on the checkout page. They have not answered my calls or emails. They have completely stolen my money. I did not receive any product. They are claiming to sell high-end expensive supplements. They are fraud. They are stealing money from customers.

+1
- Bowie, TX, USA

Fraudulent Charge on my credit card

+1
- Dahlonega, GA, USA

Ordered clothes 11/08/23 received tracking for this order everyday when in travel... Tracking # ************* by ePacket tracking... still nothing

+1
- Lake Jackson, TX, USA

Represented as Bath & Body Works on Facebook

Nothing received

+1
- Sandy, UT, USA

It was a cyber Monday Facebook ad claiming a bath and body works sale of 2.00 per item. I purchased 65.00 worth of merchandise. The charge on my bank statement was from DIEM ROUSHI LLC and not bath and body works. When I looked this company up their were several complaints of it being a scam.

+1
- Fortville, IN, USA

The ad was on Facebook. It was from Bath & Body Works. I ordered $40.70 of products. When the credit card showed the charge the company name was "Diem Roushi LLC."

+1
- Lake City, FL, USA

The scammers used bath and body works email and photos. Had also all candle photos

+1
- Monclova, OH, USA

A small pkg arrived usps with no explanation - inside was a small box with a ring inside- no idea why it came - should I be worried?

- Monterey, TN, USA

Twice I have received a cheap trinket that I didn’t order. It came via USPS. I’ve not seen any charges on my checking account, but they could be using a different name.

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