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Newyorkbedsheets.com

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Newyorkbedsheets.com Reports & Reviews (1)

- Morrisville, NC, USA
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The website Newyorkbedsheets.com has a bunch of home goods for sale. I ordered two Serta pillows that I was excited to find because I thought they were out of production. After ordering I starting thinking and started looking into the website and realized that I couldn't actually get in contact with them. The contact us link did not work and there was no other way to get in touch. I paid through PayPal and an email for the company and their real name showed up on the transaction receipt. I emailed them but no response. After waiting a while I filed a dispute with PayPal and they refunded me. A day later the company sent PayPal some tracking info but it was inaccurate. The tracking said the package had been delivered to the front desk but UPS delivers to my door. There was a name on the proof of delivery that didn't match up with anyone at my apartment office and they hadn't accepted any packages. My address was not on the tracking info, just my city. The item weight on the tracking said 50 lbs but it was just 2 pillows. I think once PayPal canceled payment the company sent some bogus tracking info.

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