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Negotiations Department

Negotiations Department Reports & Reviews – Page 2 (154)

Received 2 identical letters saying same thing. Each letter had different number. Claims to be a negotiation department servicing Discover, Wells Fargo, Bank of America Capital One and American Express. No Business name or address shown. No email address.

Same as previous posters. Generic letter, no company names or logos. Says they "recently settled accounts with: Bank of America, Citibank, JP Morgan, Chase, Wells Fargo, American Express, Capital One, Discover, HSBC, Target, GE Money. Mention of a possible "settlement of your outstanding balance." Vague threats about not calling.

Basically, no company information anywhere, no proof of anything, just a basic phishing form letter.

Info on letter:

Negotiations Department
RE: Credit Settlement
Notice Number: 1939_N6059
Notice Date: 5/11/2022
Contact Phone: 866-697-5107
Photo 1 proof in review #16762669 about Negotiations Department

+5

I received the same letter with all major credit card companies listed. I am not in default of any cards nor have I been so 'luckily' before I called I checked online. 100% found this was a scam. The letter was exactly what several have posted. Bold 'failure to respond' in the middle. Please destroy this letter! Do not call!

+7

I have received a final notice in the mail to contact this place for paying a credit card debt on an unsecured credit card (which I have never owned). Claiming I have $30,000 in debt, and will settle for $15,000. They don't specify which card company the debt is through, instead; they just list ALL major cards and banks at the top of the page, just to increase the odds this would apply to someone. The letter specifically states in the bottom fine-print "this is not a letter from the local, state, or federal government, nor should it be construed as such. Number being used above are only estimates. We are not a collector and/or creditor. We do not assume consumer debt, provide tax accounting, or credit repair services" So, obviously an outright scam. I feel sorry to anyone who falls for it. Their direct address is 1125 E Campbell Rd, Suite 200, Richardson, TX, 75081. Which is the address of a financial department called "DebtBlue". This at least needs to be investigated.
Photo 1 proof in review #16733776 about Negotiations Department

+6

I received a letter from "Negotiations Department," which had a threatening message in it that said I needed to respond within 10 days regarding the adjustments to my credit accounts. I called after receiving my 2nd notice and the representative spoke perfect English (sounded native) and asked for my DOB and last 4 of SSN to confirm my identity, which I stupidly gave out. After reading more online, this is an absolute scam. I now have LifeLock and am monitoring my credit accounts very closely. The phone # that I called was 800-764-8965 and there was a Spanish option 800-576-2172

+7

I received a letter from “Negotiations Department “…stating RE: Discover, Wells Fargo, Bank of America, Capital One, Amaerican Express. They stated in the letter it was in regards to a credit settlement. No info. given as to what this credit settle ment was … it only listed a Notice Number; a Notice date of 4/6/2022 and a contact number of 888-822-9247. It also said Failure to respond and making my min. Monthly payment will likely result in interest accruing on my unsecured credit balances at an unreasonable rate/penalties. It also listed a “PROGRAM EXAMPLE” of my payment …please see attached photo of this letter. I have been warned of scams like these and WILL NOT CALL THE 1888 number…

I received a letter saying my bank sold them my information to collect a debt that I’m currently paying on. My credit is in good standing mind you. The guy was very rude and talked to me like I was some kind of [censored], would not say what business he worked for, it was supposedly called negotiations department! ???? he then got really defensive when I told him he was a scammer.

+1

What settlement? This is a total Scam! They don't even have a company name. They lure in by showing . . .
RE: Discover, Wells Fargo. Bank of America, Capital One, American Express as the headline. Then they threaten you with " ** Failure to Respond ** ", and threaten you with interest and penalties. Don't fall for the Scam tactics.

+10

Simple while window letter. Correct Address. **Failure to Respond**
Example Payment.
Photo 1 proof in review #16637060 about Negotiations Department

+12

Got the same exact letter yesterday and reported it to BBB

Got the letter in the mail today. In fine print at the bottom had a Texas PO Box address.
The amount next to credit card debt was over $20k which, my only card doesn’t even have that much of a limit.

Do better scammers.
No company info. Blank envelope.
The bot responding to everyone. How can anyone qualify for something they don’t have.
Again, Do better

I got the same letter and now have been contacted by a debt collector. They are very intimidating. Nothing shows up on my credit history, but they come at me with hey you had an account with this company pay up or we are going to file a lawsuit and garnish your wages. How do I know someone didn't use my SS# and opened an account. These are going back to 2008. Now mind you I HAD NEVER RECEIVED ANY STATEMENTS saying I owed money, but they pushed me into a $4000 settlement, now I have a 2nd one. If these are not showing up on my credit report how can we see where these debts they say I owe are coming from?

It's a scam. If it's not on your credit report, then the account does not exist. Meaning you owe nothing.

Received a letter exactly as the other people who reported. No Company name on the heading as to who it came from as well as the envelope. Scam

+3

WATCH OUT FOR THIS SCAM

+1

Received this in the mail. No real company is listed on the letter.
Photo 1 proof in review #16551018 about Negotiations Department

+16

I got the same exact thing today. This is mail fraud which is a crime, yet 2 months since you got yours people are still getting one in the mail.

Here is the one I just received
Photo 1 proof in review #16579812 about Negotiations Department

I received a letter from NEGOTIATION DEPARTMENT, asking me to contact them to negotiate adjustments of my credit accounts. I do not have credit lines with none of the banks mentioned. The letter does not have a Company name, address, nor email address, just a phone number 800-983-4057.

+10

When viewing the attachment you can see the letter was telling me to contact them at 800-983-4057 within 10 days regarding the adjustments of my credit accounts. And told me if failure to do so what would happen. All of the info they listed is completely false. Their tactics, apparently is to make me call them thinking I need their assistance and get credit card information from me.

+4

Received a letter via USPS that said Negotiations Department at top regarding adjustments to my credit accounts. They said I should call within 10 days concerning making minimum payments. I don’t have any outstanding credit debt!!! Sounded like a scam and after hours of researching (not calling their number!), I found that it is, indeed, a scam. Please keep this in your files. Apparently, it has not been reported to you because I called a local ScamPulse.com office first thing and they did not have any information on this particular scam. Wanted you to have this in order to warn others!!!

Looking at others posts they now have an ambiguous number for your balance instead of a nice round 20k
Photo 1 proof in review #16515388 about Negotiations Department

+3

"Failure to respond"
A disingenuous attempt at scaring people into using their "services"
Unfortunately for them, this type of scam mailer is illegal in my state according to the attorney generals office of consumer protection here, and maybe they should read EVERY states laws before sending this garbage out. They CANNOT do 1 single thing to you if you do not respond. If you do, they will proceed to rip you off quickly. Oh...and they tend to send focus their attention on the elderly.
You would think they would have learned when they were SINA, which was sued out of business.

+3

If they were sued out of business why in 2022 are people still receiving these scam letters?

I got the same letter. Vague and implying I owe a bunch of creditors with no way to respond other than calling 1 800 983 4057.

If this company was on the level, there would be better identifying information.

Been reading through these complaints and I keep on seeing a "plant" from the company named "Christian Conciatore." I'm calling them a plant because anyone taking the time to defend that company has no business doing so unless they're associated with it.

+8

Anytime we get mail from people that hide their business information, we have our doubts about them. So some research was indicated. To that end we searched the FTC Literature and found this:

"LAST UPDATED: FEBRUARY 13, 2018
Federal Trade Commission, Plaintiff, v. United Debt Counselors, LLC, a limited liability company, formerly known as United Debt Services, LLC, also doing business as Department of Negotiations; David Melrose, individually and as a member of United Debt Counselors, LLC; Kirk Lanahan, individually and as an officer of United Debt Counselors, LLC; Corinne Maples, individually and as an officer of United Debt Counselors, LLC, Defendants
FTC MATTER/FILE NUMBER: 142 3184
CIVIL ACTION NUMBER: 4:17-cv-00143
ENFORCEMENT TYPE: Federal Injunctions
FEDERAL COURT: Eastern District of Texas"

https://www.ftc.gov/enforcement/cases-proceedings/142-3184/united-debt-counselor...
Photo 1 proof in review #16486971 about Negotiations Department

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5549 Ft. Caroline Rd. #211 Jacksonville, Fl 32277

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