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Negotiations Department

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Negotiations Department Reports & Reviews (134)

• Jan 26, 2022

Negotiations department

This is the second notice I’ve gotten from negotiations department saying for Discover Wells Fargo bank America capital one American Express I don’t owe any of these credit card companies there’s no return address it
Negotiations department

+12
• Feb 07, 2022

I received that same exact letter but with the date 1/25/22. I looked up the phone number and knew instantly it was a scam when it said clove something and wow I just noticed the date is wayy behind

• Jan 28, 2022

Those creditors that are listed are just examples of creditors that the company works with. This is a federally regulated debt settlement mailer going to you because you were flagged as eligible.

• Jan 17, 2022

Scammer's phone 8009834057
Country United States
Type of a scam Bank/Credit Card Company Imposter Scam
Initial means of contact Postal mail

Credit Statement Scam

Just opened this letter this morning—gave me a better jumpstart than caffeine for a minute. It seemed scammy, so I googled the phone number, and came across it here. Read a lot of the other reviews, and immediately saw through the letter.
Credit Statement Scam

+10
• Jan 28, 2022

You seem ill informed of what the letter is saying. It's letting you know that you're eligible for a federally regulated debt settlement program that would completely eliminate the interest and depending on the creditor it could lower the balance that you currently owe.

• Jan 11, 2022

Victim Location 77056
Type of a scam Debt Collections

I got a letter in the mail supposedly from "Discover, Wells Fargo Bank." My American Express card only has a $500.00 credit limit. I do not have any other cards mentioned in this letter (Target, Discover, etc.) and I had never borrowed $20,000.00 except my mortgage, which I am current on. So I bet this is a scam.

+1
• Jan 06, 2022

Scam Alert! ?

I received this letter today & it looked very unprofessional so I looked up the phone number & “negotiations department” and found this page. It seems like everyone receives a very similar letter. I’m glad I googled the details first. I attached pic of letter I removed personal information
Scam Alert! ?

+10
• Jan 28, 2022

Unfortunately not everyone receives the letter. It only goes out to people that qualify for a federally regulated debt settlement program because they're carrying at least $10,000 in unsecured or credit card debt

• Jan 03, 2022

Scammer's phone 800 983 4057
Scammer's website None
Scammer's address None
Scammer's email None
Country United States
Type of a scam Debt Collections
Initial means of contact Not applicable

Never called

+5
• Dec 26, 2021

Received scam letter with no return address.

Received random letter about some loan only had the 800 number no company name or return address.
Received scam letter with no return address.

+7
• Feb 04, 2022

I got one too but a different phone number. 800-490-7488
My letter looks exactly like the one epapa217 uploaded.
I don't even have unsecured debt for the amount on this letter nor do I need any kind of settlement scam company claiming to be from a negotiations Dept sending me letters constantly.

To Abigail... I didn't refi but I recently bought a house 6 mos ago.

• Jan 28, 2022

It's not a loan it's a debt settlement program. There are multiple enrollment centers across the country qualifying people into these federally regulated programs, that is why you won't find a specific company name on the letter.

• Jan 06, 2022

I got the same letter . PO Box is the same too: PO BOX 850177 Richardson TX 75083. I wonder if the post office has the PO Box owner’s name, these people need to be stopped! They are sending out fake letters, gullible people are falling for them, and sending money to this “debt consolidation company” and the money is getting stolen, not send to creditors. Do NOT send them ANY money!

• Dec 29, 2021

I just got the same exact letter from PO Box 850177, Richardson, TX 75083. Did anyone just refi before this? I'm thinking the company I refinanced with let go of some of my information. Please respond whether you did or not?

Thanks!

• Dec 21, 2021

Same Letter Here

I thought a debt collector was supposed to supply the name of the original party, a dollar amount and proper date. This is a blanket scam letter trying to lure people in.

+4
• Jan 28, 2022

It's not a debt collector it's a debt settlement company

• Dec 21, 2021

Scammer's phone 800-893-4057
Country United States
Type of a scam Credit Repair/Debt Relief
Initial means of contact Postal mail

I recieved this letter through the US Postal Service mail. I then opened and read it, after that I did a search on the phone number and found out it was a scam then I found this website, filled out the form as dest as i could. Then I ploaded the letter and evelope.

+7
• Dec 21, 2021

Negotiations Department- SCAM

Received same letter as most of the folks listed here. Claimed I owed money to AMEX I no longer have AMEX card for personal use or business and trust me if I did owe anything AMEX would have contacted me. Another scam. These people should feel the full weight of the law on them. How can they get away with it?
Negotiations Department- SCAM

+9
• Feb 09, 2022

Christian,
If this is so legit then why hide the return address and other identifying information. Sure it may be a legit debt settlement company but it’s practices are very suspect. I’m sure this letter goes out to everyone with no other qualification than a high credit card debt — only to get these people excited to call you then realize they actually have to qualify further to get out of their debt. Terrible marketing practice — encouraging people to not pay their full debt so your company can make money off of them. I would rather pay my debt than call a company who uses suspect practices and refuses to be transparent. My letter is already shredded!

• Jan 28, 2022

Unfortunately there Badger, you're unable to grasp the true nature of the letter. It's not saying that you owe money to AMEX, rather that if you are carrying a balance with any of those creditors, you are eligible for a federally regulated program that would eliminate the interest on your American Express account. Give me a call at 6163276400 if you have questions.

• Dec 18, 2021

Letter in the mail

Received this in the mail, I’ve been having a lot of problems with debt in the past few years so instantly assumed it was real. I was legitimately having a panic attack. But then I got the idea on a whim to google the number. I’m so glad I did, but unfortunately I already called the number so now they have my number.
Letter in the mail

+3
• Jan 28, 2022

Unfortunately Samantha I don't think you were able to grasp the reality of what that letter is telling you. It only goes out to people that are carrying at least $10,000 in unsecured debt, and letting you know that you're eligible for a federally regulated program that could lower the balances that you currently owe.

• Dec 11, 2021

Scammer's phone 800-983-4057
Scammer's website None given
Scammer's address None given. Envelope postage mark: Bolingbrook, IL. Permit No. 787 PRSRT STD U.S. Postage Paid
Scammer's email None given
Country United States
Type of a scam Credit Repair/Debt Relief
Initial means of contact Postal mail

Received 1 page notice thru US Mail on Dec. 10, 2021. They had my correct name & address.
Notice #: 1915_JVA217181
Notice Date: 11/24/2021
Contact Phone: 800-983-4057
RE: Discover, Wells Fargo, Bank of America, Capital One, American Express
From: Negotiations Dept.
RE: Credit Settlement

Please contact our offices at 800-984-4057 within 10 days of receiving this notice regarding the adjustments of your credit accounts.
Then next paragraph tells they have settled accounts with those companies listed above but listed many others such as Citibank, JP Morgan Chase, HSBC, Target GE Money. If I have an account with any of those I may be entitled to a settlement of my outstanding balance.
New paragraph: FAILURE TO RESPOND
Failure to respond and making your monthly payment will likely result in interest accruing on your unsecured credit balances at an unreasonable rate. (That is true.. I added).
In order to determine the Feasibility of an adjustment to my outstanding balances it is important to contact them within 10 days at phone # given above to avoid unnecessary delays in processing your request.
Operating Hours given: M thru Sat
Then they give a "PROGRAM EXAMPLE":
BALANCE: $20,000
Est. Settlement amount: $9,000
Proposed payment: $250
Terms: 12-36 months

When calling refer to: 1915_JVA217181

then they had a explanation paragraph in smaller print at bottom about Reduction balances are for illustration purposes only and are an estimate and are solely to demonstrate a typical debt sit...

+12
• Nov 04, 2021

Scammer's phone 8009834057
Country United States
Type of a scam Credit Cards
Initial means of contact Postal mail

Check the picture. I knew the request was false because I have paid off all debt.

+11
• Nov 02, 2021

I received a letter with no company name, address, or email address on it. All it was shown on "Negotiations Department". It had a list of credit companies and banks, and accused me of having an outstanding balance that was in arrears. I have no outstanding amount of listed credit cards or no late debt. It might be checking my accounts with all three credit bureaus and sent this letter to me. The letter states they will continue to add interest and penalties until I set up a payment plan. This company(?), scam, fraud should be stopping and catch them asap. It is so annoying to me and all the people received them.

+19
• Oct 27, 2021

Victim Location 54130
Type of a scam Credit Repair/Debt Relief

Sent me a letter tried to tell me I could settle credit card debt with various entities. All my accounts are paid on time. No company name, just generic terms.

+6
• Oct 25, 2021

Victim Location 80229
Type of a scam Credit Cards

Beware! Received a letter from a company. There is no company name on the letter or the envelope. Claiming I have 10 days to respond. Letter names several credit card companies. Stating IF I have an account with these or other lenders I may be entitled to a settlement of my outstanding balance.

I have no outstanding balancing on any of my credit card. All have bee paid off.

Letter then goes on to threaten me if I do not respond and making a minimum payment will likely result in interest accruing on my unsecured credit balances at an unreasonable rate. ( In addition, penalties may accrue in the event of unpaid obligations.)

Letter then goes on to say: In order to determine the feasibility of an adjustment to your outstanding balances it is important for me to contact their firm at 800-738-3901 within 10 days of receiving this notice to avoid unnecessary delays in processing my request.

This says scam all over the letter! I see that others are receiving the same letter.

Cannot return the letter due to there is no return address!

Beware of this. Just another way of trying to rob us of our hard working monies!

+8
• Oct 17, 2021

Victim Location 94131
Type of a scam Debt Collections

Scammer states:

Please contact our offices at 800-983-4057 within 10 days of receiving this notice regarding adjustments of your credit accounts.

Our firm has recently settled accounts with: **** ** ********* *********... [lists others]

If you have an account with these or other lenders, you may be entitled to a settlement of your outstanding balance.

**Failure to respond**

Failure to respond and make your minimum monthly payments will likely result in interest accruing on your unsecured credit balances at an unreasonable rate. (In addition, penalties may accrue in the event of unpaid obligations.)

...

+10
• Oct 13, 2021

We received the same letter as reported several times above today, October 13, 2021. I was immediately suspicious, and after reading these posts, I knew it was a scam. I called anyway, just because I was aggravated. After my call was answered with "this is Bobby. How can I help you?" I asked 'Bobby' if he makes a lot of money. He responded that my question was odd.
I then repeated myself, adding 'trying to scam people'. 'Bobby' then began cursing at me. I guess, if there were any doubts of the nature of this, they are laid to rest.

+16
• Sep 28, 2021

Letter from negotiations department claiming I have some debt and some Collection accounts Well excuse me I dont have any debts or collection accounts so I knew that it was a scam and they asked for my social security number

+7
• Sep 22, 2021

SCAM!

+10
• Aug 26, 2021

Received a letter like what is mentioned in the other comments... The problem is, each of the listed financial institutions are separate entities who have their own processes for debt collections. Plus, there is no company name on the letter or the envelope itself indicating who they are and where they are located. But the Biggest problem is I have no debt. Beware of this Fraud Company!

+20
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5549 Ft. Caroline Rd. #211 Jacksonville, Fl 32277

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