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TheAutoLinkr.com

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TheAutoLinkr.com Reports & Reviews (2)

• 14 min ago

Extremely poor customer service and a very frustrating return experience.

I would strongly advise South African and other international customers to think very carefully before buying from AutoLinkr, particularly if there is any possibility that you may need to return your device.

My experience has been extremely disappointing.

I submitted return request R2026070714254853127 for order #62938 and shipped the device back on 15 July 2026. I provided AutoLinkr with proof of shipment and the DHL tracking number 6318939874.

I also paid the required import duty on 28 July 2026.

Despite all of this, AutoLinkr has still not properly confirmed receipt of my returned device and I have received virtually no meaningful communication from their offices.

Think about that for a moment: the customer has paid for the return, provided proof of shipment, paid import duties, and is still left chasing the company just to find out whether they have received the device.

This has been an incredibly frustrating and stressful experience.

For international customers, returning a product can already involve shipping costs, customs requirements, import duties and delays. You would reasonably expect the company receiving the return to communicate clearly and keep you informed. Unfortunately, that has not been my experience with AutoLinkr.

The lack of communication is simply unacceptable. Customers should not have to repeatedly chase a company for basic information about their own returned property.

If you are in South Africa or another country outside their main market, I strongly recommend that you consider the potential return shipping costs, customs/import duties and the level of customer support before purchasing from AutoLinkr.

At this point, I am extremely unhappy with the way my return has been handled and the complete lack of urgency shown by AutoLinkr.

I would not recommend AutoLinkr based on my experience.

I hope AutoLinkr eventually resolves my return and provides the refund/compensation I am requesting, but the experience so far has been unacceptable.

- Newcastle, OK, USA • Apr 07, 2026

The product from TheAutoLinkr.com was advertised as being compatible with my car but it is NOT. Hours was spent trouble shooting to no avail. They want to issue Store Credit only for products I will NEVER buy from them.

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