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JustAnswer.com

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JustAnswer.com Reports & Reviews (56)

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Did not explain to me what type service this is? My understanding was social security? Did not agree to service!

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- Commerce Township, MI, USA
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Paid for trial at justanswer.com. they weren't able to answer my question and said my credit card would not be charged. A month later I find 4 charges on my card from justanswer.com

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- Tucson, AZ, USA
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I paid a one-time fee of $5 to have question answered. I was then enrolled in a $28/mo subscription. JustAnswer claims I agreed to enter a seven day subscription trial followed by automatic monthly billing if I did not cancel within 7 days. There was no mention of 7 day trial on the page where I entered my credit card information and no mention of automatic enrollment in the link to Terms and Conditions. See attached screen shots.

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- Tucson, AZ, USA
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I paid a one-time fee of $5 to have question answered. I was then enrolled in a $28/mo subscription. JustAnswer claims I agreed to enter a seven day subscription trial followed by automatic monthly billing if I did not cancel within 7 days. There was no mention of 7 day trial on the page where I entered my credit card information and no mention of automatic enrollment in the link to Terms and Conditions. See attached screen shots.

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- Nixa, MO, USA
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I recently went to this website to ask an ancestry question. The initial fee was $5, with a balance of $43.

The money has been taken from my bank account. But, when I tried to return to the website for the answer, I was informed that I had no account with JustAnswer.com

And, it would cost me another $60 to talk to their specialist about my no account.

As soon as I entered my credit card number, I got a fraud alert message from my bank.

I immediately requested a cancellation. But, they still took my money.

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- Houston, TX, USA
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I was looking for a local business to purchase a Roku attachment to be able to watch BritBox.

Went to what looked like just such a link and immediately was directed to this scam group whose message said I would owe an initial $5.

Trying to extricate myself, I got another message that I would be owing $30 'once a specialist answered' - something like that. I responded to CANCEL and said this was obviously a scam. I have had numerous supposedly apologetic emails asking me to explain why I saw them as a scam.

Please investigate

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I was asking what I thought was a veterinary assistant about how to tell if my dog had fleas or lice. The answers sounded very scripted and I was asked what my dogs age and name was and I said 5. Name was not important. I was transferred to a

Page to pay 5 dollars to get in contact with my vet. I stated in did not need that. I was going to the page for suggestions to see if I could go to the pet store as I do not have the funds to go to the vet.

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Frequently Asked Questions regarding JustAnswer.com

Does JustAnswer have a mobile app for easier access?
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Yes, JustAnswer has a mobile app available for both iOS and Android devices, allowing users to access the platform and communicate with experts more conveniently.
How are experts on JustAnswer compensated for their services?
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JustAnswer compensates experts based on the number of questions they answer and the satisfaction ratings they receive from users.
Can I request a specific expert on JustAnswer?
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Yes, you can request a specific expert on JustAnswer by searching for their name or by browsing through the list of experts in the desired field. However, keep in mind that the availability of a specific expert may vary.
How does JustAnswer ensure the quality of its experts?
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JustAnswer claims to have a rigorous vetting process to verify the qualifications and experience of its experts. They also use a rating system to monitor the quality of advice provided by experts and user satisfaction.

JustAnswer.com Contacts

JustAnswer.com associated photos:


Phone:
+1 (800) 240-1371 0 0

Website:

 www.justanswer.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with JustAnswer.com, but after several inspections we’ve come to the conclusion that this domain is no longer active.

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