JOYSONES Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for JOYSONES, help other victims by adding it!
Country United States
Total money lost $90
Type of a scam Online Purchase
While waiting for delivery, I got a package with the return address “JANE, 371 Little Falls Rd, Suite 4, Cedar Grove NJ 07009.” It contained two pairs of ugly suede loafers. There was no receipt or bill of lading or return label. I hadn’t ordered them and wondered how they got my name and address.
I Googled the return address and found that a lot of other people reported a similar account.
That evening I got an email from JOYSONES that my shoes had been delivered. The package from JANE was my only delivery.
I emailed JOYSONES that I got the wrong shoes and included a picture.
They replied, “Dear Customer,
We feel sorry for the inconvenience caused to you. As each item is customized / handmade, it may look slightly different from the picture. Your concern is understandable, and I appreciate you reaching out to me.
For your situation, we can offer two proposals:
1. you keep item and we refund 10% of it.
2. we sent you a 40 % discount code that you can use in the future.
Please let us know within 3 days. Thank you for your patience!”
I assume that “unsolicited” packages from JANE are actually orders from JOYSONES with whatever they feel like substituting for your actual order.