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Hugorose-charleston.com

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Hugorose-charleston.com Reports & Reviews (1)

- Savannah, GA, USA • Feb 26, 2026
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Purchased clothing from Hugo & Rose Charleston clothing. Arrived Jan 6th with no paperwork. Did not look like color l ordered and fabric was extremely poor quality. I had to reach out to get order # and when they located it, l said l wanted to return. This was within 30 days. They waited to respond tilk after 30 days using delay tactics. Wanted me to send pictures of items, describe problem. Then said thet would offer 10% refund and l could keep items. I argued. Their last offwr was 15% and keep items, accept a 40% off voucher or ship it to China. I knew l was scammed and told them to refund the 15% immediately. They also advertise using New York and California after name. Other reviews of them are exactly the same. This is a China based company. Not U.S. False advertising, make returns imposdible to get money back. Crappy quality.

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