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Fraudulent Charges

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Fraudulent Charges Reports & Reviews (2)

- Chicago, IL, USA • May 17, 2023

I called to fix my name on a United Flight. My call dropped and I was called back by them. They said they were an overflow agency to help with United. They proceeded with helping me, and confirming my Credit Card number. They then said it would cost 178 dollars to fix my name. I then tried to contact United again and they did not charge a fee. I reported the fraud to my credit card company. They did not ask for any information besides my credit card.

- Portland, OR, USA

I recently got a charge for a watch that I didn't order. I called this number: 855-921-6946. I explained to them that I did not order the watch, and didn't even receive a watch. They proceeded to redirect me to the fraud department, who then explained that the order was delivered to my address, and that they could mark it as fraud, but whomever owned the IP that ordered it would be fined and criminally prosecuted.

I have a lot of people I don't know over at my house for parties, and I'm assuming one of them grabbed my card and secretly ordered something on my computer so they could sneak it out of my mailbox or something. Either that or this company straight-up is charging people for [censored] they didn't order and refusing to refund it.

The point is, now I'm paranoid that if I report it for the fraud it is, that I'll be prosecuted as the IP owner, regardless of who placed the order. Now, I know what you're thinking, "If you know you didn't place the order, just defend yourself in court if it comes to that"; do you have any idea how much time and energy it takes to go to court for literally anything? I'd rather just eat the *** $98 charge than deal with any of that.

So basically I'm stuck with this charge I didn't make because of a combination of my own stupidity for always trusting strangers and this company's complete lack of ethical integrity vis-à-vis identity-theft-enabling. My suggestion is, if you're considering actually purchasing something from this horrible company, go literally anywhere else. A company that lets *** like this happen doesn't deserve your business.

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