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Deloxusa

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Deloxusa Reports & Reviews (1)

- Brooklyn, NY, USA • 1 d ago
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I made a purchase of a pair of Hoka running shoes on May 4, 2026. The order was confirmed via email on May 4th and I was notified that the order shipped. By May 11th I had not received the order and so I contacted Deloxusa via email to make a report. After numerous emails to them requesting a refund for my purchase, I received a boilerplate email informing me that they were still processing my order. I immediately responded to request a refund instead. I have continued emailing their email address requesting a refund but have only ever received one additional response, which again did not mention a refund. I have made a complaint with Shopify.com, which handled the payment process, and asked them to refund my money and to remove Deloxusa from their platform. I am including all of my email exchanges with Deloxusa below.

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