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Continuously shop Reports & Reviews (1)

- Lebanon, OH, USA • Feb 17, 2025
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I purchased some bras that were advertised as being a 34C in size. When they came, they were considerably smaller than that size. I contacted the company initially for exchange information but was told I could not exchange anything because it was too expensive for me to send it back. So I then asked for a refund and they went back-and-forth in an email that they could only give me five dollars and then $10 and then $15. When I stated, I would report them as a fraudulent company for not providing the return address as it says they will on their website, they finally provided me with the address. When I looked up the address, it was the same address that was already on the Better Business Bureau website as a scam. This is what the email said:

In response to your concerns, our return address is:

301, Building 3rd, No.5, Tiyu South Road, Chikan District Zhanjiang, Guangdong, 524044 China

We guarantee the full reimbursement if you provide the following valid details of your returned parcel:

1. Tracking Number (via screenshot or photo)

2. A picture of your returned package displaying our warehouse address

3. Ensure the item is securely packaged to maintain usability upon its arrival at our warehouse; otherwise, an amount may be deducted from your refund to cover any resulting damage.

Kindly note that you will be subject to the shipping expenses in returning the order to us.

But, if later you feel that the shipping charge is too high, and not worth it,

you can keep the product, and the compensation we offered can still be made.

Yours Sincerely,

Customer Service Team

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