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Comcast/Xfinity - Imposter

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Comcast/Xfinity - Imposter Reports & Reviews (82)

On 9-14-2016 I received the following "text" message on my cell phone from Comcast Cable, "DebittCcard Alert for xxxxxx. Contact 844-380-7468"...exactly as typed. I call that number and got an answer from Comcast cable saying they had a special promotion for me. My debit card is issued through my bank and Comcast doesn't know the account number.

This is fraudulent and deceiving in order for me to be alarmed enough to make the call. I am their customer, but I've also opted out of promotional calls and emails.

I've attached the forwarded text to my email so that you could see it.

Thanx, xxx xxxx

I received a call form a gentlemen stating he was with Comcast Xfinity and could lower my bill to $35 a month from its current amount. He stated they were running a new promotion in regards to Comcast partnering with certain banks and such. He mentioned capital one and I responded saying I do have a card with them. he then stated he needed the card number for automatic payment and could add said card to the account. He asked for a lot of information, which unfortunately I gave him thinking nothing of it at the time. Once he asked for the first 5 digits of my SSN; I knew something felt wrong.

I did proceed to give the wrong address but they have my full SSN, Phone Number, Name and Birthday. I called Comcast after and they had no idea what I was talking about. Thinking fast; I immediately canceled my capital one card and put a new password on the account. I don't know exactly what to do to protect the rest of the information they have but I wanted to report it none the less.

Any advice that could help me would be appreciated. I'd like these people reprimanded. Please let this report show on the record that I am stating this incident first and foremost has occurred on January 7th, 2016 at 4:18pm CST by the telephone number 855-793-7671 to my cell phone number Which currently on google has people reporting it as a scam.

Future abnormality's with my information I stated above may be linked with the phone number listed and fraudulent activity with my identity. This includes again my SSN, DOB, Name and Credit Card info (Canceled within 30 mins of above stated call.)

I am supposed to receive a letter/email in regards to this "fake" promotion if anything further happens I continue to file more reports.

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