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Comcast/Xfinity - Imposter

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Comcast/Xfinity - Imposter Reports & Reviews (64)

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Some dude called me from the scammer phone listed above. Spoke very quickly, asked if he was speaking with my first and last name. Was trying to advertise xfinity mobile. Thought it was very fishy because of how quickly he was speaking.

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I received a phone call on my cell phone stating it was from "comcast" it used their number and they said there was a security problem with my modem and router and they needed the numbers on the device. I stated it showed on my phone they are a scammer which they then argued with me and eventually hung up. After this I contacted comcast directly and they stated they would never reach out to a customer unless we contacted them first.

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I was referred to an interview on hangout app and connect with the email I was given by Maddie which she presented herself on Facebook to friend me and ask me if I was interested working remotely or at home, she gave me email address to the interviewer and I have communicated with the person which he named himself as salesperson in the name of James senan but the profile on hangout app is didn’t from the salesperson. He gave me the position to the job, which he gave me instructions on how to get started. The rep said I had to give him my personal direct deposit account with my password and username of my bank. Which was to give me the money direct deposit to get an one vanillas credit card to get the equipment from Comcast. Never heard of a company that wants me to do their job for them. They suppose to give equipment or anything and not ask about my bank info.

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This website is mimicking xfinity. I thought it was legit, set up internet. entered social security number and card number. Then when i wasn’t able to reach anyone i contacted Comcast and they said it was indeed a fake site. So now i just have to hope my debit card and social security information is going to be okay

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My 81 year old Father received a phone call from Xfinity that there have been router problems in the neighborhood and that they needed to get on his computer to check the account and would receive a $400 target gift card for the troubles. The person then gave a website for my Dad to access and enter the code to take over the computer. Success. My step mother then entered the room to find the summary statement of the bank accounts up on the screen. She terminated the call.I advised they call the bank/credit union to shut down the accounts. Which we did and no money was lost. This has been a 5 day process helping an 81 year old reestablish accounts, government direct deposits all online. Not to mention the mental anguish they suffered from really doing nothing wrong other than trusting the person from Xfinity was trying to help. I have reviewed cyber security protocol again with my Dad. Let this be a reminder it can happen to anyone in a weak moment.

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I was offered an interview through Google Hangouts, that was in the form of a questionnaire. I had passed the questionnaire and was hired on. The hiring manager provided a photo of his badge. He also informed me that the company worked alongside with the FBI to make sure no information gets leaked. I was then asked for my bank information, driver's license and social Security that way I could be entered into the job portal. I was then told that I would need to purchase a $400 one vanilla prepaid debit card. It was at that point I realized it was a fraud. I then had to call and report to my bank and credit bureau. Please do not make a similar mistake.

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- Cabot, AR, USA
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I contacted Comcast through Facebook because several friends were sending it to me through Facebook messenger. When I got in, they asked for my Facebook and all I did was give them my address. The a day later they said I would need $50 to put software on the system they were going to send to me. Then about 2 day later after that, they asked for another $50. Then finally after I sent the both of the $50 cards, they asked for another $100 gift card to finish the installing of the software. I have finally told them that I do not want to work for them and they said that they would give me back my $100 and my Facebook information back and has yet to do so.

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- Spotsylvania, VA, USA
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Claiming there is suspicious activity found and asked for me to log into my computer and then ask to get remote access and on in they gained access to my computers IP Address then got access to my credit card information through PayPal. They then made purchases to Best Buy on two cards. After I realized it within the hour cards companies were called by me and cards closed. Charges caught in time and no monies lost.

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- Canton, GA, USA
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Facebook has several online yard sell sites and a young lady who claimed to be employed by Comcast (her name was Shania Edwards out of Ringgold, GA) advertised a work from home position for Comcast. As a retiree, I thought it would be a perfect position for me to relieve boredom. I responded and she told me to open a "hangout" account and get back with her. I did so and I was connected to a Bernard Hart who also claimed to be with Comcast. We went through an interview process online and he began telling me about sending a mastercard to purchase equipment (even sent a picture of a Comcast requisition showing what to buy and how much it would be). I stopped right there and began asking questions. That's when they both stopped sending messages. Neither of them ever responded again. I reached out to Comcast today to ask if this was legitimate or, as I assumed, a scam. They said they never do anything like this. I gave them my name, address, phone and email but that is all. Others may be responding to this so I wanted to let you know about it.

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Got a call from a person claiming they were from Comcast saying I had un-returned equipment. They asked me to verify my information but I had them read what they had on file which was my address name and phone number. They then asked me to read the bar codes off my router to verify the equipment. I did not give them that information and ended the call. I called Comcast and they let me know that the number that called me was not apart of comcast and I do not have any un-returned equipment and the call was a scam.

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- Memphis, TN, USA
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Got a recorded call from "Comcast Xfinity" offering me a deal for $79.99/mo. Hit 1 if I'm interested.

Caller ID said Memphis - (901) 333-6864. Called it back after the initial call and got some hard to understand message that basically said no one's available

Hit 1 and got connected to a guy with an accent I could barely understand. He ultimately transferred me to Daniel (obviously a crook) with an only slightly easier to understand accent. Here's my great deal:

$79.99/mo for Internet, phone, and cable for two years. I would also get premium channels - HBO, Showtime and others - and NetFlix.

I need to call Comcast Billings to prepay the first four months ($320). I wouldn't get another bill until after that.

It's a promotion sponsored by ebay to create awareness of their eBay prepaid card. So I need to pay the $320 using an eBay card.

He rattled off the places I could buy it -

Once I buy the card, I'm to call Comcast Billings (888-274-4058), give them my confirmation code (XNF1302) and the eBay card info, and I'm set to go.

This is the first day of the promotion and if I call today, I'll also get a $100 Visa gift card.

Comcast and eBay are also partnering in this promotion to help people during the COVID-19 crisis.

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got a call said representing comcast of xfinity they wanted to start my stop service I told them i did not stop svc and am employee they immediately hung up. 516-579-8013 is the number that showed up on my caller id

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Received text that they were trying to "deliver the delivery" to me and couldn't and to go to k5smr.info/VYM7pxnRIO ZE Transport. That brought me to a Comcast Infinity page offering a free IPhone 11 if i answered a few quick questions which I did. Unfortunately I gave them my credit card # as the fee was $1.00. They then said the number couldn't go through and to use a different credit card which I did not. email window says "dealspromos.site" or "rewardsprogram.newdaywiz.com". I assume this was a fraudulent way to get my credit card number. I am watching my account but no action so far.

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- Germantown, TN, USA
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I was called repeatedly by a number that came up on my phone as ATT/Comcast. It was not. It was someone trying to trick me into giving them remote access to my computer. They said someone else was using my IP address and they needed to get in to figure out who. When i questioned them they got mad and made threats to me.

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- Bothell, WA, USA
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Received a voice mail from person saying I needed to call back in regards to a Comcast scheduled appointment I have tomorrow. Called the number from my work phone and they asked for my home address and name to look up my account then hung up. I believe I have been scammed.

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I called Comcast this is NOT THEM

“Continue to work transferred your Comcast service and _?_?_ still want to tension of Comcast on equipment that needs to be returned it is important that this equipment is returned as quickly as possible if this Comcast equipment is not return you will be charged return fee of up to $500 per box equipment can be returned to your nearest UPS location for Comcast store for assistance in locating the nearest Comcast store please visit www.Xfinity com click on the customers link and select the store locator option you can also update the status of the Comcast equipment by _?_?_?_?_?_?_?_ www.returnequipment_?_?_?_ and enter your name and account number if you need additional assistance or you believe you are receiving this message in error please contact us at 1-855-692-3151 from 8 AM to 8 PM Eastern time thank you for your time and have a great day…

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person pretending to be Comcast agent asked questions to get me to say yes and then abruptly hung up.

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I got a call from Maryland about Comcast saying I owed them money. I stupidly gave them my ssn number then realized we do not have Comcast 8n Southbridge mass. Now they want a police report, etc

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Hounded by this number everyday. Finally answered and the caller posed as comcast/xfinity representative. Asked about current service satisfaction, channels I really enjoy, etc, I answered "NO" several times, but when I answered "yes" to a quaetsion they hung up. Worried about the "Yes" Phishing scam, I called Xfinity to report the mascarade in their name. Comcast confirmed they made no calls to my phone and said they would pass along number to their security folks.

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- Salem, OR, USA
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When we called this number to request help with our Comcast email account, they identified themselves as Xfinity customer service. They are NOT associated with Xfinity! We asked repeatedly if they were Xfinity, to which the man helping us got irritated with our questioning ("How many times do I have to tell you - yes, this is Xfinity?!"). We also repeatedly asked if we were going to need to pay for anything, to which he answered, "No." However, after we allowed him access into our computer, he told us the only way to block foreign hackers was to purchase their firewall product. We hung up, shut down the computer, turned it back on a few minutes later, and he was still accessing our computer until we uninstalled the software that loaded on to our computer that allowed him to access it. Later we called a different Xfinity number, and their automated answering machine indicated there was a widespread problem with their email server. We then tried to call their number again, and nobody answered! Do NOT let this group of super techies scam you!

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Comcast/Xfinity - Imposter Contacts

Comcast/Xfinity - Imposter associated photos:


Phone:
+1 (844) 752-0957 0 0
+1 (800) 986-6721 0 0
+1 (188) 406-5219 0 0
+1 (315) 430-2107 0 0
+1 (828) 299-4581 0 0
+1 (866) 603-6046 0 0
+1 (463) 200-5124 0 0
+1 (855) 216-3821 0 0
+1 (844) 207-8722 0 0
+1 (877) 326-9249 0 0
+1 (855) 775-3885 0 0
+1 (260) 335-2746 0 0
+1 (844) 780-0179 0 0
+1 (855) 944-9174 0 0
+1 (615) 478-6077 0 0
+1 (877) 274-4416 0 0
+1 (510) 324-9442 0 0
+1 (410) 404-2274 0 0
+1 (540) 582-2738 0 0
+1 (901) 333-6864 0 0
+1 (844) 536-9478 0 0
+1 (844) 572-6184 0 0
+1 (844) 380-7468 0 0

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